ChinaTour.com Omdömen 371

TrustScore 4 av 5

4,2

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Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Very enjoyable experience that showcased both the historical and cultural side, it was undertaken just over a year ago and I was pleased to see they are still surviving. The interesting part of th... Se mer

Betygsatt 3 av 5 stjärnor

The Visa came very late and contained an error. Tour group subjected to dehydration - lack of water, food too salty, rooms too warm, and heater blasting on bus. Last night suspect. Woke too groggy i... Se mer

Betygsatt 5 av 5 stjärnor

Just returned from the 9-night Splendid China trip. Kudos to agent Vivian Niu, and our two local guides - Jing and Laura. Hotels were out of this world, meals delicious and filling, guides were kind,... Se mer

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Betygsatt 5 av 5 stjärnor

Excellent tour for $599 and 10 days in china: beijing, xian, shanghai and more. Includes round trip airfares from/to san francisco and beijing to xian. Best deal ever, but of course considering that i... Se mer

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Best China Tour packages for American travelers. Our China travel agency provides affordable tour packages. ChinaTour.com International, Inc helps Americans fulfill their holiday dreams.


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4,2

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TrustScore 4 av 5

371 omdömen

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Betygsatt 4 av 5 stjärnor

Very enjoyable experience that…

Very enjoyable experience that showcased both the historical and cultural side, it was undertaken just over a year ago and I was pleased to see they are still surviving.

The interesting part of this company is they support the people as well as the tourists.

30 april 2020
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Betygsatt 3 av 5 stjärnor

Disappointed

I booked a train ticket from Shanghai to Guilin and I receive the reservation straight away so everything ok for that. I would like to ad my middle name on the booking but they ask me half price of my ticket for that so not really happy. I finally refused to pay and ask to leave the booking like the beginning. After a long day of waiting an answer, I receive an email verry not professional when they just wrote : "ok got it".

Happy at the beginning but very disappointed by the customer service.

24 juni 2019
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Svar från ChinaTour.com

Dear Clement
We do not have you in our database, are you sure you find the right business? we rarely provide train ticket services only.
We are an US-based business. Please do verify, thanks
Alex

Betygsatt 1 av 5 stjärnor

false advertisement

my trip in Japan with ChinaTour was a big disappointment. They made big advertisement that a DJ who lived in Japan for over 9 years will be leading the tour. I booked the trip under the impression that she would provide us extensive introductions about Japanese culture for the places that we were going to visit or tell us stories about her experience in Japan. We got NONE.
The service was bad. They took us to a so called "mini-yellow stone" which is just a small bridge as one stop. They took us to a Japanese language only museum with no audio introduction. I asked for a little verbal introduction, they refused based on the reason that they do not allow loud speaking in public place in Japan. Come on, we have earphones nowadays. I had no idea what we are looking at, what is the purpose the entire time. They took us to Osaka Castle only to take some group pictures and walk around without even getting into the Castle.
The food was bad. They took us to a barbecue restaurant which were crowded with tourists, we did not have enough time to finish our lunch

21 maj 2019
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Betygsatt 5 av 5 stjärnor

Top quality tour

This trip exceeded all of our exceptions. China was amazing - such a fascinating combination of old and new.

Daisy from InterTrips took care of all our pre-trip arrangements, including the visa. The flights on Air China were very nice and we were able to select our seats in advance for a small fee.

We were met at the Beijing Airport by our outstanding guides Michael and Eric. They were very easy to spot after clearing immigration and baggage claim. The hotels were all top notch with so many breakfast choices. There were about 38 in our group and everyone was conscientious about being where they needed to be at the assigned time. Our guides in Shanghai were Qi and Wu, both were fabulous.

There were lunches included almost every day that were served family style at tables of 8-10 with lazy susans for passing the Chinese food. There were always several proteins, rice and vegetables, plenty of food for all. There was local Chinese beer and usually Sprite.

My favorites were climbing the Great Wall, optional MagLev train tour in Shanghai and optional boat ride on the Grand Canal in Suzhou. Wish we had signed up for the optional Shanghai river cruise.

I thought the shopping would be annoying but ended up loving all the presentations. We bought something at every stop.

Overall, we travel a lot and this was one of my favorite vacations ever. Would go again any time.

20 januari 2019
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Svar från ChinaTour.com

We appreciate your feedback! We are glad that our agent Daisy was able to help you book a quality trip and experience in China you were able to enjoy and be satisfied with.

We look forward to servicing you for any future tours or trips you wish to make to China as well as other countries you may be interested in visiting.

Betygsatt 5 av 5 stjärnor

Great experience!

our tour guide in beijing, michael, was great. so was our guide in shanghai, qi. she went above and beyond making up for our delay one day in flying from beijing to shanghai. she took us to a swap meet-type place, where i got eyeglasses made for cheap! and she took us on the maglev train, which was so cool.

thought the tour was really well done and so affordable!! thank you!

9 januari 2019
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Svar från ChinaTour.com

Thank you for taking the time to leave positive feedback for us. I'm glad our tour guides in Shanghai and Beijing were able to provide you with an excellent experience during your trip by going above and beyond your expectations of our tour. It would be a pleasure if you wish to book another tour with us again and we would be more than happy to work with you to ensure you receive an experience that can provide a quality for your experience that meets or exceeds your expectations.

Betygsatt 5 av 5 stjärnor

Excellent tour for $599 and 10 days in…

Excellent tour for $599 and 10 days in china: beijing, xian, shanghai and more. Includes round trip airfares from/to san francisco and beijing to xian. Best deal ever, but of course considering that it is the last of the travel season, ie cold winter without the snow.i had travelled all over china in 2001 and I saw tremendous infrastructure developments. I recommend intertrips. BTW, I had traveled with intertrips to Bangkok and it was worth every penny.

27 december 2018
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Svar från ChinaTour.com

We are glad that we were able to take on this opportunity to work with you and provide you with a quality experience you enjoyed. Feel free to let us know if you have any more trips in the future you wish to book with us!

Betygsatt 4 av 5 stjärnor

China Tour by Intertrips - This trip was marvelously fantastic.

This trip was marvelously fantastic.
When I bought the tour from Groupon for $799.00 originating from Phoenix, AZ, I was thinking: “ Wow, what a deal ! The round trip air fare from Los Angeles to Beijing would already cost about $700.00. I wonder what kind of hotel woud we be staying and what kind of breakfast would we be having.”
The first hotel that we arrived at was Novotel Sanyuan in Beijing and I was impressed considering the price that we paid. I was even msre impressed by the other hotels we stayed at – Grand Noble Hotel in Xi An, Grand Metropark Hotel in Suzhou, Grand Park Hotel in Wuxi,, the Grand New Century Hotel Yuahng in Hanzhou, and the Holiday Inn Shanghai. All these hotels are like 4 and 5-star hotels. The breakfasts that are included, was unbelievable. There were lots and lots of chinese and western dishes to choose from.
Services were also great, starting from the staff of Intertrips in Los Angeles, the Tour Guides and the Bus drivers.
The tour guides, Lisa in Beijing; Amanda in Xi-An; and John Tang in Suzhou, Wuxi, Hangzhou, and Shanghai. were all great. They are very knowledgeable, english-speaking, hospitable and very helpful. Thank you Lisa, Amanda, and John. Thank you, Laura of Intertrips in Los Angeles.
All the Tourist spots that we visited were great, too. The cities that my wife enjoyed the most is Shanghai and Beijing.
What I learned from this trip is that the Chinese people are very honest, helpul, and friendly. There are not that many people in China who speaks English, so it you want to go around on your own, I suggest getting this “Translator” app on your phone. You speak in English and the phone would translate it to Mandarin so you can let the other pary listen to it. In turn, they would speak in Chinese and the ranslator will translate it to Engish, so you could listen to it.
I have recommended similar tour to China by Intertrips to my relatives and friends. As of now, I’m looking at an Intertrips touor to Japan for 2019.

27 december 2018
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Svar från ChinaTour.com

Thank you for taking the time to provide your feedback! We are glad you were satisfied with the good deal you got in terms of pricing for the trip as well as the quality of the tour and accommodations we provided for your trip.

We are also happy to hear that your tour guides were able to be very helpful in regards to your experience on getting to learn more and explore more along the different stops you encountered during the trip. Also we appreciate your referral to your relatives and friends to take this tour one day. Should they choose to book their tour with us, we will be more than happy to do our best to provide them with a wonderful quality travel experience in China!

Betygsatt 5 av 5 stjärnor

This trip was an amazing

This trip was an amazing. I want to go again. The tour quides were great and knowledgeable. Everything organized. I love this trip.

20 december 2018
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Svar från ChinaTour.com

Glad you enjoyed your trip! We look forward to hosting any plans you might have for future tours or trips with us.

Betygsatt 5 av 5 stjärnor

Just returned from the 9-night Splendid…

Just returned from the 9-night Splendid China trip. Kudos to agent Vivian Niu, and our two local guides - Jing and Laura. Hotels were out of this world, meals delicious and filling, guides were kind, enthusiastic, and put up with a lot due to the few "ugly Americans" who were in our group of 30. Busses were comfortable, and sights we visited were very interesting. We especially enjoyed the Hutong Village excursion in Beijing. Our visa arrived in plenty of time prior to departure with explicit instructions for how to handle them. I've been recommending InterTrips to everyone I speak with. We look forward to more travels with this fantastic company.

5 december 2018
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Svar från ChinaTour.com

We're happy to hear that you had a positive experience with enjoying the culture and food with our tour. Also, we are glad our team was able to work well with you on getting your proper visa documentation and itinerary taken care of well before you departed for your trip.

While we regret you had some problems with some of the members of the tour group, we do try our best to ensure our groups have members or persons who would be the least likely to be disruptive towards the tour group and the planned activities within the group.

Should you or your friends/family be interested in booking a future tour with us, our team would gladly look forward to assisting you to our fullest extent on booking a quality and exciting experience you would enjoy. Thank you very much for your feedback and we look forward to assisting you with your next tour soon!

Betygsatt 5 av 5 stjärnor

Highly recommend this agency

We are not group tours fans, so we asked them to organize a private tour for our family instead.
The agents in their Los Angles office were excellent, the tour was wonderfully organized and guided. They took care of every aspect, from the warm welcome at the airport to every site, hotel, and domestic flight. We highly recommend this travel company!

4 november 2018
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Svar från ChinaTour.com

We appreciate your feedback and it is great to see that our agents were able to book a private custom tour that was to the liking of your family.

We look forward to booking more trips with you in the future should you be interested in booking a trip with us again!

Betygsatt 5 av 5 stjärnor

We have recommended this trip to many…

We have recommended this trip to many people. Had a wonderful time. Everything very organized. Trip open, honest, and very informative. Would even do it again!

18 oktober 2018
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Svar från ChinaTour.com

Thank you for recommending our tours and trips to your friends and family! Your business as well as their business will be very much appreciated.

Should you want to book any future trips with us, feel free to reach out and we will gladly work with you to set you up with more exciting trips and tours.

Betygsatt 1 av 5 stjärnor

Horrible Service

Horrible Service. A Complete waste of money per our opinion. Do not book this vacation, they will place you in dangerous places that have strangers breaking into your hotel room. They will put you on miserable tours where they will leave you stranded unless you pay more. They will take you to places with aggressive sales people and you will not able to see any of the sites. Just a nightmare vacation. Also be very afraid to leaving a negative review or sharing your experience with them because they will threaten to sue you and start attacking your character, morals, and orientation.

13 september 2018
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Svar från ChinaTour.com

Michael booked one of our budget group tours, the hotel he used in Beijing is "GEHUA NEW CENTURY HOTEL", ranks #81 of 6,706 Hotels in Beijing by TripAdvisor users..
We called to China to reach him and his guide, we upgraded his hotel rooms, we asked our guides to take better care to him and his partner. they did not miss any included sightseeing spots on the itinerary. We contacted him when he came back, he never replied.
Random service flaws at a nice hotel, and all our kind efforts to please them got us an one star review. this is very disappointing, and his reviews were Ingenious, misleading and not true.
Our tour guides also reported to us that this couple were very upset on the tour, almost on everything.
I do wish them a better happier and positive life.

Betygsatt 5 av 5 stjärnor

China tour was absolutely fantastic our…

China tour was absolutely fantastic our tour guide was so knowledgeable
and patient
The hotels we stayed at was fabulous
I would strongly recommend the tour

28 juli 2018
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Svar från ChinaTour.com

We are glad to hear your tour guide was able to help you with your tour and that our accommodations for you were satisfactory for your experience with our tour.

Thank you for the recommendation. If you or anyone you know would be interested in booking a tour, we would gladly assist you!

Betygsatt 5 av 5 stjärnor

This trip was an incredible value

This trip was an incredible value. I want to go again and take more friends with me. The tour quides were great.

22 juli 2018
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Svar från ChinaTour.com

We are happy you enjoyed your tour! Let us know when you or anyone you know would like to book another trip with us and we will gladly assist!

Betygsatt 2 av 5 stjärnor

Korea tour survey

1。在未通知情況下, 原來應住二晚的地方改成一睌。
2。和別團比較起來歺食菜式差又少,黃豆芽菜時出現,像個步隊歺
3。 吃不飽,晚上自己另外出去吃
4。 導遊對退稅手續經驗不足,導致擔誤很多時間
5。參加過貴公司三次團,這次是最差的一次,很失望。

20 juli 2018
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Betygsatt 3 av 5 stjärnor

Great for the price, but know what you are buying.

Intertrips provided everything that they said they would. My main issue with this particular tour (Splendid China) was that it was more about getting us to and from their "factory tours"' i.e shops than it was about sightseeing. They could eliminate Hangzhou and Suzhou completely and have a much nicer trip. We wasted a couple of days travelling on buses and checking in and out of hotels instead of enjoying ourselves. Should have just spent 4 days in Shanghai. On the plus side, the hotels were 5 star and the included breakfast buffets were unreal.

15 juli 2018
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Svar från ChinaTour.com

We appreciate the feedback you are providing us John! While we are glad you were able to enjoy your accommodations and experience the full extent of the trip as planned on your itinerary, we also regret to hear that certain parts of your tour were not to your satisfaction.

Regarding the silk spinning factory, our tour does involve visiting various silk spinning shops in the local area to learn more about the culture there regarding the industry but the purchasing of silk products from these businesses is optional.

Also, as for your wish not to stop by Hangzhou and Suzhou, you could remove those destinations from your itinerary should you choose to book a private customized tour with us. However, as you had purchased the tour package with us, these destinations will be included in your itinerary.

Otherwise, if you have any further questions or concerns to share with us you are free to contact us at (888)410-4111.

Betygsatt 5 av 5 stjärnor

I did the 8 day tour starting in…

I did the 8 day tour starting in Beijing for $699 with my dad. It exceeded my expectations. they really look out for you the whole way, no BS at all. We enjoyed the tours in the silk, tea, and jade factories and never felt a hard sell. Yes, the items were a bit more expensive than if you found them in other places but they were in line with the level of hotels we stayed at. You dont have to buy anything you dont want, but you get to learn about them. If I flew to China on my own I would be happy to pay for thees tours. The boat rides were also great for photos.

I had stayed at the Great Wall Marriott for about $380 a night in 2012, yes it was nice, but it wasn't nearly as nice as these hotels we stayed in on the tour.

The trip must be subsidized to give it away at this price. They did make sure to only show you an impressive experience. Its really the best of China. Im going back for the 15 day tour with the whole family next year. I think China is investing in good impressions on this one and have out done themselves.

Save a seat for us in Feb. 2019

29 juni 2018
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Svar från ChinaTour.com

Dear James,

Thank you for your reviews. We are more than glad to see our customers come back.
As time has gone by, our company has become one of the most successful and trustworthy travel agencies offering all kinds of tour packages.
We look forward to providing our service to cater to your next trip in 2019 and meet your expectations.
Please feel free to check our website for tour information or call us immediately 888-410-4111.

Best Regards,
Nate

Betygsatt 3 av 5 stjärnor

Not very clear on payment

They send you a credit card form and then tell you can only pay by wire transfer or check.

25 juni 2018
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Svar från ChinaTour.com

Thank you for your feedback!

We apologize if there is any misunderstanding when you worked with our team. Our business does accept credit card as an option to pay if you book online and our agents can also process credit card payments after you fill out a credit card payment authorization form with them as well.

If you have any further questions or concerns you'd like to share with us, feel free to call us at (888)410-4111.

Betygsatt 1 av 5 stjärnor

It comes down to the air transportation…

It comes down to the air transportation arranged awful. Months before travel we were sent a copy of the air reservations and asked to ok it. We were shocked the return flight arrangements would require us to be on flights or waiting in airports at total of 48 hours. So we said this does not work please arrange something else. When we received our travel package weeks before our travel nothing had been changed. We went back and fourth with the represtative for weeks and nothing changed. She reminded us of the low cost of the trip as an excuse for the poor flights arranged. This trip required us to spend 16 hours in Saigon’s airport outside of security because we could not check our bag early. This after a two hours flight into Saigon. Boarded flight 16 hours later and after a 5 hour flight another lay over in Soul for 12 hours before our 11 hour flight home. At our insistence we were provided a 2 star hotel in Soul to freshen up for 4 hours but this had been a big drawn out battle with the represtative to arrange. Would never travel with this company again. My wife and I have traveled coach around the world with many other companies, India, Africa, China to name a few. So we had a lot of others experiences to compare this one too. Avoid this company.

21 juni 2018
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Svar från ChinaTour.com

Hi Christine.
Sorry to hear your experiences.
There is no direct flight between USA and Vietnam yet, we have to transfer in third country. considering Visa issues, the choices left for us are limited.
You are our clients, we love to see your smile, and we have tried our best to arrange your trip, unfortunately due to the tour budget and airlines' poor timing (many many airlines flight from Southeast Countries and India, are in earlier morning, like 2-3 AM) , we don't have enough room to operate.
If you are going to CHINA, there are more than 60 non-stop flight routes to choose.
Best Wishes
Alex

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