Really impressed with the Chill Chair, super comfortable and the massage function is a genuine standout, especially after a long day. It feels well built and easy to set up, and I’ve found myself usin... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I could not be more pleased with my experience with Chill Chair. Every time I’ve reached out with a question or concern, their team has been incredibly responsive and genuinely focused on helping. Th... Se mer
We ordered our first sole mate foot massager last Feb for my neuropathy &planter fasciitis oh my goodness it did wonders for both. I use it regularly AM & PM . It just suddenly quit & Chill Chair got... Se mer
I absolutely love my Chill Chair. I recently went fully remote and decided to invest in something I’d be sitting in all day, and it was completely worth it. The chair is comfortable and durable. But... Se mer
Företagsinformation
Skrivet av företaget
We are Chill Chair. We design, develop and manufacture smart massage office chairs. We help stressed-out workers chill-out with a massage at their desks.
Kontaktuppgifter
Har besvarat 45 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really impressed with the Chill Chair
Really impressed with the Chill Chair, super comfortable and the massage function is a genuine standout, especially after a long day. It feels well built and easy to set up, and I’ve found myself using it more than expected. Overall, a great balance of comfort and practicality, definitely worth it.
Great product
Great Product and Customer Service
Great product and great overall customer service!
Their customer service is spot on
Their customer service is spot on. We had an issue with the foot massager and the company sent a quick replacement when the fault was found. No questions asked.
Brilliant performance
Absolutely prompt delivery.Excellent customer service and the soul mate foot massager is fantastic. Our whole household is more than happy with this purchase. Highly recommended for tired feet
Great products and customer service!
Great product (Sole Mate) and great customer service! I look forward to purchasing the chill chair next.
lovely foot massage
Product is great
Product is great. Feet feel awesome after each use. Customer service is even better,
Good customer service
Cleo was so helpful with my concern and very reliable.
Excellent customer service
We had a fault with the Solemate foot massager and the response from Chill was exemplary.
They answered emails within hours, were helpful, concerned and in a replacement was received within 2 days of confirmation of the fault.
For me this indicates complete faith in their product and genuine concern for their customers.
Outstanding Customer Service and an Excellent Foot Massager
I had a great experience with Chill Chair from start to finish. After placing my order, I realized there was a promotion that I had missed during checkout. I contacted their customer support, and they immediately honored the discount and refunded the difference. That level of responsiveness and professionalism is rare these days and very much appreciated.
I received the foot massager 3 days ago and I truly love it. The quality is excellent, and it provides a very relaxing and effective massage. As someone who works long hours on my feet in the wellness and skincare field, I can already tell this will become part of my daily routine to help with circulation and relaxation.
Great product and exceptional customer service. Highly recommended.
Yasmira
Love my new chair and ottoman
Love my new chair and ottoman. By far the best chair I’ve had. The massage is amazing. Customer service is an A+! Appreciate the communication.
Incredible customer service!
I could not be more pleased with my experience with Chill Chair. Every time I’ve reached out with a question or concern, their team has been incredibly responsive and genuinely focused on helping. They’ve gone above and beyond to make sure I was taken care of. It’s refreshing to see a company that truly stands behind its products and delivers this level of service. A great example of what quality and customer care should look like.
And more importantly my feet feel great!
Exceptional products
We initially bought the footstool which has gone down amazing well both with family and guests. At Christmas we had friends queuing to take a turn. We then decided we need to also get the chair. There were a few delays but we were kept very well informed. Customer service is excellent. The Chair arrived last week and is equally excellent - these are exceptional products
Great company and Amazing customer…
Great company and Amazing customer service!
Would highly recommend! Also really quick delivery! A****
I had great response to an issue with…
I had great response to an issue with my chill chair! Promp reply and resolution ‘
Amazing so pleased took 2 min to build…
Amazing so pleased took 2 min to build and for a 12 hour office day makes it so much better
Amazing customer service
Amazing customer service. They helped me with a problem as swiftly as possible. The actual sole mate foot massager is fantastic. Anyone who comes to my house is so jealous. It was a big treat to myself and worth every penny as it makes me stop and take time for myself. Super impressed with everything.
I absolutely love my Chill Chair
I absolutely love my Chill Chair. I recently went fully remote and decided to invest in something I’d be sitting in all day, and it was completely worth it. The chair is comfortable and durable. But the massage feature is unbelievable. I honestly cannot believe how strong and effective it is. Best upgrade I’ve made to my home office.
Also, I had a question and their customer service was great. Super responsive and helpful. Thank you to Rey and Jemriel!
Great product and great customer service
I bought the sole mate for exactly as they advertised, all the others look terrible and you have to hide away when not using or cables everywhere.
My partner made fun of me for ordering a foot massage as I’m barely 40! Guess who uses it way more than I do??
I was worried that not being plugged into a wall would mean no where near enough strength to actually work. I was wrong. The battery lasts way longer than I expected and I love the air cushions when they squeeze your feet.
We had a small issue with it when it first arrived but Customer Service (Angel and Rey) could not have responded quicker with some quick fix options and resolved the issues almost immediately. Customer Service has been lost in so many companies over the years, but I would put these guys up there with the best.
Detta är Trustpilot
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