Chewton Rose - Estate Agents Colchester Omdömen 

Non stop calling.
I’ve emailed them to stop and they denied it’s even their branch, even though it’s for Colchester.
Literally being harassed by them at this point.

We initially chose Chewton Rose Colchester office because of Nick Curtis, who was fantastic to work with. Nick had helped us before on a purchase and was always professional, proactive, and supportive. Unfortunately, just after we sold our house through them, Nick left the agency — and we wasn't even told.
From that point on, the service collapsed. For over a month after his departure, we had no meaningful contact from anyone at Chewton Rose. When selling a property, you expect your agents to chase buyers, resolve issues, and provide regular updates — that’s what you’re paying for. Instead, we were met with silence.
What communication we did manage to get was dismissive, arrogant, and unprofessional, showing total disregard for our concerns and feelings at what was already a stressful time. Their lack of action and underperformance meant we had to do the work ourselves — sourcing critical updates from solicitors, estate agents and even contacting our buyers directly. Even our sellers estate agent who was a godsend helped us more than our own agents, Chewton Rose. This is unacceptable when you are paying a premium fee for a professional service.
Chewton Rose once had a strong reputation, but sadly that is long gone. Based on our experience, we would strongly advise prospective customers to think very carefully before instructing them. If you’re fortunate enough to deal with Nick Curtis, (wherever he now is) you’ll be looked after — but this agency itself has now completely lost its way.

A pleasure to do business with. Made selling my home stress free, handled all viewings professionally and secured a buyer in a great position.
Heena Shinh was great and ensured the sale progressed swiftly and efficiently and was always very helpful. Would certainly recommend.