Requesting samples has been a multi-month fiasco, where it felt like they fought tooth and nail to not provide us what was requested, despite having given them a lot of business in the past. The end r... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My first and only purchase from you made it possible for to never buy from you EVER. Your payment department not only will not call back they completely ignore the fact of receiving payments that I wa... Se mer
Wrote an inquiry on the plastic industry lubricants. Didn't got a response. A month passed afterwards, and here comes an email, that they will not be able to aupply. Already got a sample from other co... Se mer
Poor order tracking and minimal communication. Could not get a firm ship date until material was actually in transit. Material delivered 4 weeks after promise date and no certs upon arrival.
Företagsinformation
Informationen kommer från olika externa källor
ChemPoint works with chemical, ingredient and finished product manufacturers to bring the right chemistry to customers.
Kontaktuppgifter
411 108TH AVE NE, SUITE 1050, 98004, Bellevue, USA
- 800.485.9569
- sales@chempoint.com
- chempoint.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very prompt order entry and…
Very prompt order entry and acknowledgement. Everything exactly as requested with quick shipment of first release.
Thanks-
ONE OF OUR PURCHASE ORDERS WAS SENT IN…
ONE OF OUR PURCHASE ORDERS WAS SENT IN FOR PAYMENT AND DID NOT REFERENCE THE PURCHASE ORDER. THE INVOICES ALSO WAS NOT SENT TO THE CORRECT DEPARTMENT. CONSEQUENTLY CHEMPOINT PUT US ON CREDIT HOLD. WENH I CALLED TO FOLLOW UP ON PAST DUE ORDER THATS WHEN I FOUND OUT ABOUT THIS PROBLEM. I THEN PAID WITH A CREDIT CARD TO CLEAR OUR OUTSTANDING BALANCE AND ASKED IF OUR ORDER COULD BE EXPEDITED, THEN WAS TOLD THJAT THE SALESREP FOR CHEMPOINT WOULD HAVE TO AUTHORIZE IT***WHAT**CONTACTED THE SALESREP AND ASKED HIM TO HELP US RELEASE THE ORDER, THEN CAME TO FIND OUT IT ALREADY SHIPPED. ALL THIS TIME OUR DEDICATED CUSTOMER WAS WITHOUT THE GREASE NEEDED. HE THEN CONTACTED ANOTHER CUSTOMER TO BORROW SOME TUBES OF GREASE TO GET OUR CUSTOMER GOING. THAT WAS A PLUS....
Great team of competent personnel…
Great team of competent personnel responding promptly.
only source for what we need
only source for what we need. high priced and long delivery
I need to receive a ship date and…
I need to receive a ship date and tracking information with my order. I had to call and request, and never received the tracking information, or confirmation that it shipped.
Make it easier for me to track my orders and I would look to by more from that supplier.
Buyer
Great relationship, some invoicing issues, other wise everything is great.
quick response
They were very helpful getting me the…
They were very helpful getting me the right product. I will definitely purchase more!
-Ben
The sample that I requested came when…
The sample that I requested came when it was promised.
I have been working with Seth Stern and…
I have been working with Seth Stern and he has been great at getting me responses good or bad.
Extremely helpful
Extremely helpful, knowledgeable, and provided great customer service. Will definitely work with them again
Item as described and fast delivery.
Excellent service.
I have never had a bad experience with…
I have never had a bad experience with Chem Point. Angie is the greatest always pleasant and willing to go the extra mile to help.
Get a clue for your costumer service
My first and only purchase from you made it possible for to never buy from you EVER. Your payment department not only will not call back they completely ignore the fact of receiving payments that I was told to make. Your costumer service is about as good as taking a bus to the train station other words get a dam clue
EASY TO WORK WITH
Great experience
Large Corporations are not always difficult to deal with.
I simply e-mail my product requirements and 3M does the rest quickly, quietly (no need to repeat messages), and efficiently.
Excellent people and service
Excellent people and service. Good company to work with.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








