Complaint regarding the charges on my account
I am writing to file a serious complaint regarding the charges on my account. I did not intend to subscribe to or pay for the Pro plan. My understanding was that I was accepting/payment was related to Ultra, not Pro. This charge is unacceptable and does not reflect what I wanted or agreed to.
I feel misled by the subscription process, and I am extremely dissatisfied with how this charge was applied.







