Charterhouse Mobility Omdömen 

325
TrustScore 5 av 5

4,8

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My recliner was ready in advance of the anticipated date, and I was duly contacted to arrange delivery, undertaken very smoothly by Dan and Wayne . The chair's operation was fully explained. Wayne... Se mer

Betygsatt 5 av 5 stjärnor

Very quick to come out for a demonstration, we viewed the bed and reclining chairs which was very good. Delivery date was as expected, Danny & Wayne arrived providing an excellent service, took old f... Se mer

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Betygsatt 5 av 5 stjärnor

I would like to highly recommend Danny & Wayne who work for Charterhouse Mobility & have fitted my new chair . They are polite & efficient and a most delightful pair & have clearly explained to me age... Se mer

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Betygsatt 4 av 5 stjärnor

Although I gave a bad review previously once I spoke with Tom and my problem was sorted my Rise Recliner arrived today. And have to say I am delighted with the design which is a far better design than... Se mer

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Företagsinformation


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

325 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 40 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(325)

111 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Aron was very helpful and medically…

Aron was very helpful and medically knowledgeable. It has been a very easy transition for my friend to purchase a bed.

5 februari 2026
Omdöme utan inbjudan
Logotyp för Charterhouse Mobility

Svar från Charterhouse Mobility

Thank you very much for taking the time to leave a review on behalf of your friend. We know how much Aron will appreciate your feedback and we're so pleased that with his help, your friend has been able to purchase their bespoke adjustable bed with ease.

With our best wishes,

From all at Charterhouse Mobility

Betygsatt 5 av 5 stjärnor

Aron was professional & so friendly

Aron was professional, respectful & a well of knowledge.

At no point did we feel we were being sold to. He simply ensured that we received all the information we needed which enabled us to make an informed decision.

Here's to great night sleeping! Courtesy of Aron @CharterHouseMobility

3 februari 2026
Omdöme utan inbjudan
Logotyp för Charterhouse Mobility

Svar från Charterhouse Mobility

Thank you so much for your review. We're very grateful that you've taken the time to leave such lovely feedback regarding your furniture demonstration with Aron, and we trust that you'll be delighted with your bespoke adjustable bed!

Thank you for choosing Charterhouse Mobility.

Best regards,

The Team

Betygsatt 5 av 5 stjärnor

Alan from Charterhouse mobility

Alan from Charterhouse mobility, came and demonstrated an electric adjustable bed with the option of massage function. Me and my husband were very impressed with Alan’s knowledge and understanding, he’d been doing the job for 30 odd years!
Nothing was too much trouble and he was patient, didn’t rush us at all and importantly, he was very sincere and understood my needs perfectly!
He explained thoroughly, how and why the bed would make a huge difference to not only my sleep but my quality of life also. It all made sense! He explained how the body works and what was needed to help my body get into the correct position for maximum benefit and how that, along with the massage function helps blood flow, which in turn helps all the muscles and joints benefit from oxygen intake and lubrication of the joints, which help to reduce pain and swelling, as does being able to elevate the legs. He also demonstrated this to me whilst I was on the adjustable bed by raising the head and foot end of the bed, into the correct position for me and I found my sciatica and joint pain ease immediately, then after a while, he lowered both ends and all my pain returned immediately!!
He then demonstrated the varying massage functions, which were so soothing and relaxing, that I could have gone to sleep there and then!
Alan took his time explaining everything and answering my questions. He showed me their brochure and the huge variety of material and colour options and made absolutely sure that I was happy with the options that I eventually chose.
This company offers a five year warranty and £375 off your purchase, if they take your old bed away.
The beds are made in the UK and the motor for the bed is made in Germany.
I really couldn’t fault anything and I am so happy that I got them in for a demonstration, as I thought the company I tried prior to this was good but Charterhouse really took the biscuit and therefore, I highly recommend them 100 percent!
Right from the initial contact with Thomas on Friday to make the appointment, through to the demonstration from Alan 3 days later on the Monday, every one I had contact with were polite, professional, friendly and knowledgeable.
Many thanks to you Alan, when my hubby needs one of these, we’ll be coming back to YOU!🙏💜✨

26 januari 2026
Omdöme utan inbjudan
Logotyp för Charterhouse Mobility

Svar från Charterhouse Mobility

Thank you so much for taking the time to leave such a thorough review of your furniture demonstration with Alan. He is incredibly dedicated to helping customers choose just the right furniture for their requirements, and with Alan’s knowledge and expertise, we’re so pleased to hear that you’ve selected a bespoke adjustable bed for your needs.

At Charterhouse Mobility we work as a team to provide our customers with the best possible service and products from start to finish.

Thank you for choosing Charterhouse Mobility, and if we can be of any further assistance in the future, please do not hesitate to get in touch. We are always here to help.

With our best wishes,

The Charterhouse Team

Betygsatt 5 av 5 stjärnor

Rise and recliner demonstration

The demonstrator Aaron was very personable and knowledgeable. He showed great patience with my 95 year old father. The visit of over 2 hours was probably too long for my father’s age and powers of concentration

23 januari 2026
Omdöme utan inbjudan
Logotyp för Charterhouse Mobility

Svar från Charterhouse Mobility

Thank you very much for taking the time to leave a review. We hope that your father will be very happy with his bespoke riser recliner chair.

Thank you for choosing Charterhouse Mobility.

Best regards,

The Team

Betygsatt 5 av 5 stjärnor

Charterhouse Mobility Excellent

Charterhouse staff were excellent on the phone or in person. The bed is first class we are so happy with it and would recommend Charterhouse as a first class family business.
Edward Earle MBE

22 januari 2026
Omdöme utan inbjudan
Logotyp för Charterhouse Mobility

Svar från Charterhouse Mobility

Thank you very much for your 5 star review! We are thrilled to receive such lovely feedback and it means a great deal to us all at Charterhouse to know how happy you are with your bespoke adjustable bed and the service we've provided.

Thank you again for choosing Charterhouse Mobility.

With our best wishes,

The Team

Betygsatt 5 av 5 stjärnor

Aron was here on thursday 22 jan was…

Aron was here on thursday 22 jan was polite and friendly great to chat with thanks aron susan

22 januari 2026
Omdöme utan inbjudan
Logotyp för Charterhouse Mobility

Svar från Charterhouse Mobility

We appreciate you taking the time to leave a 5 star review and thank you very much for your kind words regarding your furniture demonstration with Aron.

Best regards,

The Charterhouse Team

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, Henry was very informative and helpful. A great experience. Thank you.

19 januari 2026
Omdöme utan inbjudan
Logotyp för Charterhouse Mobility

Svar från Charterhouse Mobility

Thank you so much for sharing how informative and helpful Henry has been when choosing your bespoke furniture. We're so pleased to hear that the service we've provided has been excellent and a great experience for you.

Thank you for choosing Charterhouse Mobility and please do not hesitate to get in touch if we can be of assistance in the future.

Best regards,

The Charterhouse Team

Betygsatt 5 av 5 stjärnor

Kieran and Ben delivered mums chair…

Kieran and Ben delivered mums chair today, I am so grateful for the time they spent with mum. Kieran was very friendly, took his time to explain everything, at mum pace. We are so grateful to have considerate delivery drivers. He even made mum laugh. Well done guys you were amazing 🤩

2 januari 2026
Omdöme utan inbjudan
Logotyp för Charterhouse Mobility

Svar från Charterhouse Mobility

Thank you so much for your wonderful feedback regarding the installation team delivering your mum's riser recliner chair. We really appreciate you taking the time to leave a 5 star review and we know that Kieran and Ben will be delighted to hear your kind words.

Best regards,

From all at Charterhouse Mobility

Betygsatt 5 av 5 stjärnor

Fantastic experience using this…

Fantastic experience using this company. Great product and great support, would happily recommend to friends and family.

30 december 2025
Omdöme utan inbjudan
Logotyp för Charterhouse Mobility

Svar från Charterhouse Mobility

We are thrilled to hear that it has been a fantastic experience using Charterhouse Mobility! Thank you so much for your review and for sharing that you would happily recommend us to friends and family.

With our best wishes,

The Charterhouse Team

Betygsatt 5 av 5 stjärnor

Kiran and Ben

Kiran and ben? Were polite, friendly and helpful. Put the bed up smoothly and efficiently, and were careful to explain everything to me. Took articles away carefully. A pleasure th have them in the house

22 december 2025
Omdöme utan inbjudan
Logotyp för Charterhouse Mobility

Svar från Charterhouse Mobility

Thank you so much for taking the time to share how polite, friendly and helpful Kieran and Ben were when installing your new furniture.
It means a great deal to us all to know how happy you are with the service you've received.

Best regards,

The Charterhouse Team

Betygsatt 5 av 5 stjärnor

Charter house mobilty

Jack & kieran excellent
From a family run company.
Delivered my chair extremely careful two charming men &very caring ,with a professional approach.
Also Ed who came originally too advise me very nice gentleman
Infact whenever i phoned their office all the staff very nice. I would recommend this company to anyone
Thelma Oxley

19 december 2025
Omdöme utan inbjudan
Logotyp för Charterhouse Mobility

Svar från Charterhouse Mobility

Dear Thelma,

Thank you so much for your 5 star review and your lovely comments regarding the service and furniture you've received from Charterhouse Mobility. We greatly appreciate your kind words, and if we can be of assistance in the future, please do not hesitate to get in touch.

With our best wishes,

From all at Charterhouse

Betygsatt 5 av 5 stjärnor

Alan was amazing

Alan was amazing

16 december 2025
Omdöme utan inbjudan
Logotyp för Charterhouse Mobility

Svar från Charterhouse Mobility

Thank you very much for taking the time to leave a 5 star review. We will certainly pass on your kind words to Alan!

Best regards,

The Charterhouse Team

Betygsatt 1 av 5 stjärnor

Overpriced chair that normally cost…

Overpriced chair that normally cost between £750- £1250 they charged my mum £3000, as it broke and ran out of guarantee, they offered to repair for a staggering £1800 the price of a new chair. This chair also has only two buttons no other functions only up and down. Very expensive, my recommendation go to a local motility centre it will cost so much cheaper.

8 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Demo by Ray - Great Result

We were visited by Ray for a demonstration. Ray explained everything, measured my wife for a perfect tailor made chair.

Really satisfied with the result.

11 december 2025
Omdöme utan inbjudan
Logotyp för Charterhouse Mobility

Svar från Charterhouse Mobility

Thank you very much for your 5 star review. We're delighted to hear that with Ray's help, your wife has chosen a tailor made chair that is perfect for her.

Thank you for choosing Charterhouse Mobility.

Best regards,

The Charterhouse Team

Betygsatt 5 av 5 stjärnor

Jason was not only very professional…

Jason was not only very professional but also a very kind and polite, knowledgeable person. Thank you

10 december 2025
Omdöme utan inbjudan
Logotyp för Charterhouse Mobility

Svar från Charterhouse Mobility

Thank you very much for your 5 star review regarding the furniture demonstration with Jason. We know how much he will appreciate your kind words.

Best wishes,

From all at Charterhouse Mobility

Betygsatt 5 av 5 stjärnor

.brilliant demonstration by Aron ,not…

.brilliant demonstration by Aron ,not pushy, very well done, would highly recommend ,listened to our circumstances, Went out of his way to help us,never felt rushed anyone needs a bed try this company.ask for Aron

9 december 2025
Omdöme utan inbjudan
Logotyp för Charterhouse Mobility

Svar från Charterhouse Mobility

Thank you for your 5 star review! We're very grateful that you've taken the time to leave such wonderful feedback regarding your demonstration with Aron and we'll certainly pass on your kind words to him.

Thank you for Choosing Charterhouse Mobility.

With our best wishes,

The Team

Betygsatt 5 av 5 stjärnor

Charterhouse bedding

I received my bed promptly and installed professionally by Ben who was very polite and very helpful. He explained clearly how to use the controls, etc..Would definitely recommend the company for those who are thinking of getting electric adjustable bed.

Aloma

9 december 2025
Omdöme utan inbjudan
Logotyp för Charterhouse Mobility

Svar från Charterhouse Mobility

We are all so pleased to hear how happy you are with your bespoke adjustable bed and the professional and prompt delivery service provided by Ben. It's wonderful to know that you would recommend us and we'll certainly pass on your feedback to Ben.

Best regards,

From all at Charterhouse Mobility

Betygsatt 5 av 5 stjärnor

Henry was fantastic

Henry was fantastic! He explained everything perfectly and concisely. My Grandmother doesn't speak english but he made her feel very comfortable. As well as the highest of quality bespoke chair making the service was top tier professionalism. I highly recommend Henry at charter house mobility!

8 december 2025
Omdöme utan inbjudan
Logotyp för Charterhouse Mobility

Svar från Charterhouse Mobility

Thank you for your glowing review! We know how much your feedback will mean to Henry and we're delighted to hear how happy you and your grandmother are with the service that's been provided.

Thank you very much for choosing Charterhouse Mobility for your grandmother's bespoke riser recliner chair.

Best regards,

The Charterhouse Team

Betygsatt 5 av 5 stjärnor

A fantastic experience

Henry was lovely and so informative, he made sure my grandmas chair was suited to all her needs! He answered any questions we had in depth, so thank you! Very excited for her to have it!

8 december 2025
Omdöme utan inbjudan
Logotyp för Charterhouse Mobility

Svar från Charterhouse Mobility

We are delighted to hear how thorough and informative the furniture demonstration with Henry has been for your grandma. It means a great deal to us all at Charterhouse to know how pleased you are with the service provided and how happy you are for her to have a bespoke riser recliner chair to suit her needs.

Thank you for choosing Charterhouse Mobility, and please do not hesitate to get in touch if we can be of assistance in the future.

Best regards,

The Charterhouse Team

Betygsatt 5 av 5 stjärnor

Superstar Henry ⭐️

Henry came to measure a mobility chair for my grand mother and I must say he was the most kindest, caring person that we never knew we needed, he was able to precisely explain everything to us with all our questions answered. He was detailed and informative leaving us feeling fulfilled with our choice for the chair. We ended up going with Henry’s recommendation and look forward to having it thank you Henry x

8 december 2025
Omdöme utan inbjudan
Logotyp för Charterhouse Mobility

Svar från Charterhouse Mobility

Thank you very much for your glowing review regarding Henry's furniture demonstration for your grandmother. We appreciate you taking the time to leave such lovely feedback and we'll certainly pass on your kind words to Henry.

Thank you for choosing Charterhouse Mobility and we trust that your grandmother will be delighted with her bespoke riser recliner chair.

With our best wishes,

From all at Charterhouse

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