Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
This company was recommended to me and I didn't read any reviews prior to accepting their quotation. Following my experience with them I am surprised to see the negative reviews.
My experience was positive from the quotation stage to them carrying out the work.
The team reduced my very large eucalyptus tree and left the site in a very tidy state.
They were polite, punctual and efficient and I would not hesitate to use them again.
They came to cut down an Ash Tree in the back yard of a Terraced House which was confined and taller than the actual house. There were two of them and arrived on time. They took just over an hour to take it down, leaving me plenty of firewood. They were real professionals and tidied up afterwards and not expensive in my opinion. I can't fault these guys at all.
If I could award zero stars I would.
I have had the unfortunate experience of speaking with (the owner) whilst enquiring about cutting back my trees and trimming a hedge . I thought that the poor attitude and rudeness was perhaps a one off and tried again as I needed the work doing. However, on both occasions his attitude has been dreadful and I am surprised that this company is still in business with the way he speaks to potential customers.
I have since mentioned this to the company that I am now using to carry out the work and have been told that they have heard this from other customers.
Avoid would be my suggestion
Since my first review about Charnwood trees, I have since had to get another tree company in to sort out my silver birch in the front garden, which Charnwood trees cut so badly and left a lot of branches in the tree which had died.. The new firm, who did an excellent job, said it was a really awful job that Charnwood trees had previously done. I do not recommend Charnwood trees.
Charnwood trees were given the job of trimming my hedge and reducing three trees plus a shrub. I had to call them back to redo the hedge which wasn’t cut properly, plus one tree which was hardly reduced at all.
They came back and re-trimmed the hedge and cut the tree back as requested. Fair enough! A week or so later I noticed all dead leaves/branches at the top of the second tree, which is my front garden, I telephoned and also emailed Charnwood about this but they were most unhelpful! I since discovered the branches had been cut off but left within the tree to die. The tree is too high for me to get the branches down, although I managed to get a few off with the help of a sweeping brush and standing on a step ladder, not easy!
The third tree was well trimmed but most of the cuttings were left amongst my roses below.
The team doing the job, who were pleasant enough but they seemed inexperienced. They were also very expensive. I wouldn’t recommend them and won’t be using them again.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
