Charleston Coast Vacations by dunes properties Omdömen 292

TrustScore 2 av 5

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

We stayed at 1215 E Arctic in Folly this past week. The condition of the home was TERRIBLE. There were 3 separate leaks in the home (one poured into the living room during all of the 3 rainstorms). Th... Se mer

Betygsatt 4 av 5 stjärnor

Beach Music cottage in great location in the Wild Dunes Resort with easy access to the beach. Ample room for the eight members of our family. Would recommend ceiling fans for three bedrooms, as mast... Se mer

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Betygsatt 2 av 5 stjärnor

Our unit #324 in COV was not clean or well kept. Several lights burnt out, dryer didn't work, freezer door was open when we arrived, sliding door in master bedroom had a broken lock, no lock on slidi... Se mer

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Betygsatt 2 av 5 stjärnor

Dewees Island is beautiful and peaceful, love the place but the home we stayed at needs some serious maintenance. There were many issues such as the a/c going out Friday night and we had to deal with... Se mer

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Företagsinformation

  1. Uthyrning av semesterbostad
  2. Resebyrå

Informationen kommer från olika externa källor

We offer a wide array of vacation rentals from Folly Beach to Isle of Palms and Wild Dunes. We offer exclusive vacations on the private island of Dewees Island. We offer the perfect combination of luxury rentals with laid-back, island hospitality. Sit back and relax, nobody knows the Charleston Coast better.


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2,1

Dålig

TrustScore 2 av 5

292 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 5 av 5 stjärnor

The process was flawless and the condo…

The process was flawless and the condo was beautiful. We had a great experince with Dunes Properties. They are so nice and attentive to your questions.

9 oktober 2018
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Svar från Charleston Coast Vacations by dunes properties

We are happy you enjoyed your stay! See you on the Coast soon!

Betygsatt 5 av 5 stjärnor

Easy to work with while making the…

Easy to work with while making the reservation. After returning home, found that we had left a rain jacket at the property and one phone call later, it was forwarded to us. Excellent!

9 oktober 2018
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Thank you! We look forward to seeing you during your next visit!

Betygsatt 1 av 5 stjärnor

Skip Pride & Joy

As lovely as the home's decor was. The home seemed very dirty and unkept. In the bathroom's shower curtains were moldy, shower rods were rusted. One of the bathroom windows was broken. Several of the walls seemed soft or moldy and had been painted over. Every morning we had to sweep dead roaches out from under beds, and off other floor areas. The AC struggled to hold at 76 degrees and on several of the warmer days did not hold even late into the night. The bed sheets and quilts were very dirty looking and looked moldy and or very stained. everything was very dusty inside the home, and I found a pill on the floor from a previous guest also covered in dust. The curtains in the bedrooms and bathrooms would not close without the whole curtain rod being pulled off the wall. The curtains do not block any light whatsoever... so if you have children expect to wake up as soon as the sun rises. Skip Pride & Joy

7 oktober 2018
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Thank you for your departure notes. We have a professional staff available to help with maintenance and housekeeping requests. Had we been contacted during your stay, we could have addressed your concerns.

We hope to host your next Charleston Coast vacation. Feel free to reach out to our staff directly so we can help you find the perfect rental for your stay.

Betygsatt 4 av 5 stjärnor

The condo was a nice size for two…

The condo was a nice size for two people. The condo was clean and updated. The condo is near the pool and beach. We really enjoyed our stay.

6 oktober 2018
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Thank you! We will see you on the Charleston Coast again soon!

Betygsatt 5 av 5 stjärnor

Luxury Beach side Retreat

Excellent Service started at Check in. The condo was very well renovated and felt like a luxury retreat right on the beach. Simple/basic amenities provided but that was clearly detailed upon reserving. Close to shopping and restaurants.

2 oktober 2018
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Thank you for your review! We can't wait to see you on the Charleston Coast again soon.

Betygsatt 4 av 5 stjärnor

Great House- not a great hot tub

The house itself was beautiful, the pictures didn't do it justice. It was beautifully decorated and the open layout and glass covered porch were our family's favorite features. A few notes on the cleanliness/management of the property though: the hot tub was not properly cleaned. We saw that someone had dropped in cleaning "pills" into the hot tub to "clean" it. When we opened the cover we saw old leaves on the top of the water and dirt/sand at the bottom. Dropping in cleaning pills does not properly clean a hot tub and we were very disappointed as this was one of the reasons we decided to rent this house. We ended up not using it as it looked very gross. Additionally, the front door is very difficult to open and close as it sticks and needs to be repaired. Lastly, the house is just across the street from the beach. Very easy access but if it rains, the driveway floods very deep where it meets the street which then does not allow you to cross the street to get onto the beach. We had to walk through brush and over the neighbors lawns/houses in order to not walk through a lake of water to access the beach. If where the driveway meets the street could be paved over and leveled, this would not occur. Overall great house, biggest disappointment was the hot tub. We chose this house for the perk of the hot tub and were very disappointed that we could not enjoy it.

2 oktober 2018
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Svar från Charleston Coast Vacations by dunes properties

Thank you for your review. We appreciate you taking the time to inform our potential guests about the home, however it is unfortunate that you did not bring any of these issues to our attention during your stay as we likely could have resolved them.

The hot tub is professionally cleaned twice a week but due to its (awesome) marsh front, outdoor location, leaves and a little sand might occasionally sneak in between cleanings. Because we pay for professional cleanings (including testing the water and balancing the chemicals- likely the "pills" you mentioned), we expect the hot tub to be in tip top condition and have no way of knowing otherwise unless we are told. Obviously, we would have sent the cleaner back out to do a better job had we have known. We are sorry that you missed out on such a great property feature!

We will look into getting the door fixed, we have noticed that it sometimes swells with humidity but no one has ever mentioned it being a nuisance until now. As for the puddles, unfortunately it isn't a problem with the driveway. Puddles form all along this section of road because of its proximity to the beach. Drainage can be a bit of an issue when you are right at sea level. There are pluses and minuses to having a home in such a great location, but again, this is a first time that we have heard that puddles have really affected a guest's vacation negatively.

We are sorry that you were unable to enjoy some of the house's features but we hope that you still had a wonderful time visiting Folly Beach.

Betygsatt 5 av 5 stjärnor

Easy to work with

Easy to work with! Great experiences each time I have rented with Dunes Properties!!

2 oktober 2018
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Thank you for your review!

Betygsatt 2 av 5 stjärnor

Dewees Island is beautiful and…

Dewees Island is beautiful and peaceful, love the place but the home we stayed at needs some serious maintenance. There were many issues such as the a/c going out Friday night and we had to deal with the heat and humidity for 2 days. We were offered to move to a new location but there were 8 women and lots of groceries to relocate. Icemaker did not work, ceiling fans did not work, lighting issues, serious problem with fire flaming up on grill, sewer gas odors, internet was not good........Disappointed in trip this time.

2 oktober 2018
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Thank you for your review. We have a professional staff available 24/7 to assist with maintenance needs.

Our staff was contacted about the HVAC not working and worked tirelessly to find a company that would visit the remote island on a weekend. Unfortunately, not one of the more than 8 companies contacted were willing to visit the remote island, which is sometimes the case.

Although against the rental agreement, the property managers offered to switch properties and offered a comp night, both of which were declined.

We understand maintenance needs on vacation are frustrating and we apologize for the inconvenience. We wish all guests to have a positive experience when visiting the Charleston Coast and when this does not occur our entire team is disappointed. Reach out to our office directly when planning your next visit to the Charleston Coast so we can make sure you book the perfect property!

Betygsatt 5 av 5 stjärnor

A perfect vacation

A perfect vacation! We had a perfect girls weekend at the condo. The condo was beautiful, spacious, and clean. The first night we thought the fridge wasn't cooling properly, but it was our mistake for not reading the welcome letter saying to let the fridge cool properly before stocking it with food and beverages. BUT we called late that evening after returning from the bars and make an emergency call worried that our food would spoil overnight - Liz returned our call so quickly and assured us it was not an issue with the fridge, so we moved our food to the coolers we had and the fridge was back on track the next morning. Liz even sent me text messages throughout the day checking on the fridge and to make sure we were happy with everything - true professionals! We love Folly Beach and will definitely be using Charleston Coast Vacations again!

1 oktober 2018
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Svar från Charleston Coast Vacations by dunes properties

Thank you for your awesome review! Ensuring our guests enjoy their vacation is our top priority. We can't wait to see y'all during your next trip to the Charleston Coast!

Betygsatt 3 av 5 stjärnor

The house is perfect location for the…

The house is perfect location for the beach! Great for large families and kids, since the beach isn't too packed. The house is cute and has lots of space for a big group. Honestly the only problem we really had was with the cleanliness of the home. The house was pretty dirty overall everywhere. Don't expect to use any dishes provided without washing first. Our sheets also had blood and stains on them. They looked like they haven't even been washed from the previous peoples stay. So overall, It wasn't a bad stay. Great for families. They just need to work on the cleanliness of the home to make me want to return to stay again.

29 september 2018
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Svar från Charleston Coast Vacations by dunes properties

Thank you for your departure notes. We have a professional staff available to help with housekeeping requests. We are in transition with the home and beginning to take over management. This transition does include a new housekeeping company and new linens. We hope to host your next Charleston Coast vacation. Feel free to reach out to our staff directly so we can help you find the perfect rental for your stay!

Betygsatt 5 av 5 stjärnor

Everything went well

Everything went well. Communication through the hurricane period was good. Staff very friendly and helpful.
House was as pictured and we had no problems during our stay.

28 september 2018
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Svar från Charleston Coast Vacations by dunes properties

Thank you for your review! We can't wait to see you on the Charleston Coast again soon.

Betygsatt 5 av 5 stjärnor

Wild Dunes condo

Very helpful and accommodating. The property is lovely and well maintained by the owner. We’ve been going here for years and plan to continue.wild

26 september 2018
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Svar från Charleston Coast Vacations by dunes properties

Thank you for your lovely review! We will see you on the Charleston Coast again soon!

Betygsatt 5 av 5 stjärnor

Nice

Everything was as planned. Have worked with Dunes on numerous vacations and have always been pleased.

26 september 2018
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Svar från Charleston Coast Vacations by dunes properties

Thank you for your review! We are so happy we can help your family create beach memories that last a lifetime. See you on the Charleston Coast again soon!

Betygsatt 5 av 5 stjärnor

Professional staff and great accomodations

Dealing with the company was great, no issue. We just were not told that the pool on Dewees ISland would be closed on Monday, the only full day we had there! Accomodations were great as well!

25 september 2018
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Svar från Charleston Coast Vacations by dunes properties

Thank you for your review! We apologize for the miscommunication regarding the pool and will look into how we communicate this to guests. We hope to host your next Charleston Coast vacation!

Betygsatt 5 av 5 stjärnor

Fun in the Sun.

Everyone is always so helpful and friendly. Make booking accommodations so easy.

25 september 2018
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Svar från Charleston Coast Vacations by dunes properties

We are happy you enjoyed your stay! See you on the Coast soon!

Betygsatt 5 av 5 stjärnor

Very nice place

Very nice place. Clean we’ll organized. Great customer service. Five stars all the way.

25 september 2018
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Svar från Charleston Coast Vacations by dunes properties

Thank you! We look forward to seeing you during your next visit!

Betygsatt 5 av 5 stjärnor

Great service and great property

Great service and great property! Thank you for another wonderful experience!!!

25 september 2018
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Svar från Charleston Coast Vacations by dunes properties

Thank you for your review. We can't wait to see you on the Charleston Coast during your next vacation!

Betygsatt 2 av 5 stjärnor

The rental was filthy

The rental was filthy. Many of the doors would not shut/latch properly. Overall was very disappointed with the condition and upkeep of the rental, would not go back, and would probably not use the company again, if this is the quality of their rental properties.

25 september 2018
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Svar från Charleston Coast Vacations by dunes properties

Thank you for your departure notes. We have a professional staff available 24/7 to help with maintenance and housekeeping requests. Be assured, maintenance and housekeeping will address the items noted in your review. We hope to host your next Charleston Coast vacation. Feel free to reach out to our staff directly so we can help you find the perfect rental for your stay.

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