YOU GUYS MUST BE ALIENS, I HAVE N-E-V-E-R EXPERIENCE SUCH OUT OF THIS WORLD, FIRST CLASS SERVICE AND TOP NOTCH QUALITY, NO FILLERS OR CRAP ADDED, SAFE FOR KETO PEOPLE AND THE REALY SERIOUS HEALTH F... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My honest experience so far with these supplements ✨ I’ve been taking the Charava range for a little while now, and the biggest difference I’ve personally noticed is more energy during the day an... Se mer
When I placed my very first order there were two items that were not in stock, I was very quickly informed and told a refund would follow for the two items. Much time went by and no refund. I emailed... Se mer
Charava has all of the longevity supplements in one convenient site. GMP certified products. I’ve been using NMN, Resveratrol, Fisetin, CoQ10, Alpha Lipoic Acid and I feel great. I read a longevity bo... Se mer
Företaget har svarat
Företagsinformation
Om Charava South Africa
Skrivet av företaget
CHARAVA ♾️
Pronounced: [shah-ray-ver]
Premium Supplements for Longevity and Well-being
Established in the UK in 2021, Charava has been on a mission to empower individuals around the world in their pursuit of longevity, vitality and well-being.
Our carefully curated selection of supplements is crafted with high-quality ingredients and backed by scientific research, promoting not just living longer but living better.
At Charava, we take pride not only in our products but also in the exceptional support we provide to our customers. We believe that wellness is a journey, and our dedicated team is here to assist every step of the way by answering questions, offering guidance, and ensuring a seamless experience. As part of the Infinity Therapeutics Limited group, based in London, we serve a worldwide community with transparency, quality, and a commitment to excellence.The Woman&Home Beauty Awards 2025, South Africa
Skrivet av företaget
- Charava's Magnesium Complex Wins
- We are thrilled to announce that Charava has been recognised at The Woman&Home Beauty Awards 2025 in South Africa , with our Magnesium Complex winning a 'Holy Grail' in the supplements category. This achievement highlight our commitment to providing high-quality, science-backed supplements for optimal well-being.
CERTIFIED
Quality, Sustainability, and Responsible Production
At Charava, we're committed to providing you with the highest quality longevity supplements. This commitment extends far beyond the ingredients we use – it encompasses every step of our manufacturing process and our overall impact on the world.
That's why we've achieved certifications in three internationally recognized standards: ISO 9001:2015, ISO 14001:2015, and Good Manufacturing Practices (GMP).
These certifications demonstrate our dedication to quality, sustainability, and responsible production.
Kontaktuppgifter
Sydafrika
- Sales@charava.co.za
- charava.co.za
FOLLOW US
4,3
Utmärkt
303 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 38 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Im still waiting for a tax invoice…
Im still waiting for a tax invoice after asking twice by email I have had no reply
30 augusti 2024
Svar från Charava South Africa
Hi Cathy,
I’m really sorry for the inconvenience. I’ve just sent you an email, and I hope you could check it. We've recently hired more team members to assist our customers, so rest assured, all messages will be answered more promptly going forward. Thank you for your patience!
Kind Regards,
Lai
ALL I CAN SAY IS SUPERB EXCELLENT…
ALL I CAN SAY IS SUPERB EXCELLENT PRODUCT EXCELLENT SERVICE EXCELLENT DELIVERY EXCELLENT EXCELLENT EXCELLENT
21 augusti 2024
Svar från Charava South Africa
Thanks for your awesome feedback, Ahmed! We appreciate it! We look forward to serving you again 😊
- Lai
Constructive comments on the product.
The product is very good and delivered timeously. The only gripe I have is that it is supposed to last 60 days if taken twice per day (120 uses). It doesnt last that long and only lasts me +- 30 days. I definitely am only having a baby PEA size portion twice p.d. My measurement must be too much compared to measurement?
19 augusti 2024
Svar från Charava South Africa
Hi Susan, thank you for the great feedback on our products! About the stick, a level small pea-sized amount of loose powder gives approximately 120 servings. However, if the powder is slightly compacted, it may give you fewer servings since each stick will contain a bit more. I hope this helps, and please feel free to reach out if there’s anything else I can assist you with!
-Lai
I placed my order on the 2nd of August…
I placed my order on the 2nd of August 2024. I received delivery of it on the 5th of August 2024. I am happy with the service and impressed how quick it was for them to deliver.
4 augusti 2024
Svar från Charava South Africa
Hi Yonela, thanks for giving us 5 stars and we're glad you received your order immediately. We look forward to serving you again 😊
- Lai
Svar från Charava South Africa
Great to hear you received it despite the location! Thanks for rating us 5 stars, Natalie, and we look forward to serving you again 😊
- Lai
Svar från Charava South Africa
Thanks, Isa! We appreciate your review! We look forward to serving you again 😊
- Lai
Great Customer service and 100% Real Shilajit
The customer service was very responsive to my queries regarding the order. The product does what it's supposed to do - 100% real Shilajit, I've never felt more focused, clear minded and energetic even throughout my Intermittent fasting.
28 juli 2024
Svar från Charava South Africa
Thanks for your awesome feedback, Gabriel! We're proud to be part of your wellness journey, and let me know how I can earn that 5th star from you! :)
We look forward to serving you again 😊
- Lai
Realistic Feedback
I'm placing my third order with Charava.co.za now. Product quality and service delivery is excellent. What a pleasure doing business with them. Also in retail and I recommend them.
30 juni 2024
Omdöme utan inbjudan
Svar från Charava South Africa
Thank you for your continued support, Willem! We're grateful to be part of your wellness journey :) We look forward to serving you again 😊
- Lai
i ordered 8 items but 2 of them was…
i ordered 8 items but 2 of them was Wrong items. And your chat never answer, Your business is basically irresponsible. i didn't like you service.
i sent you message when are you going to reply me?
23 juli 2024
Svar från Charava South Africa
Dear Amarjargal Chutnai,
Thank you for contacting us about this.
We did respond to your email earlier today (as soon as it came in) and within 15 min of receiving the email, the order with the 2 correct items was dispatched, so it should be with you shortly in the Northern Cape.
Your chat messages were blocked by the system as you used rude and offensive language - so the chat system treats these messages as spam and blocks them from our contact team.
Our apologies for the mixup on your order, we do process thousands of orders per month, so it can happen that the incorrect products get packed and sent by the team - when this happens, we make sure that we resolve it quickly - as we did here.
Should you have any other questions, please do feel free to contact us via email.
Regards,
Charava Customer Support
Svar från Charava South Africa
Thanks for the review!
This is a miracle!
This is a miracle!
Gives me energy and focus. Helps with anxiety and depression.
3 juli 2024
Svar från Charava South Africa
Fantastic to hear this, Nervani
Always efficient and on time.
3 juli 2024
Svar från Charava South Africa
Frank, thanks for sharing this.
Keep well
Delivery was prompt
Delivery was prompt. The online ordering was simple and easily completed
1 juli 2024
Svar från Charava South Africa
Hi Sid, great to hear you had a good experience!
We try to make it as simple as possible for our customers!
Svar från Charava South Africa
Hi Emmanuel,
Thanks for reaching out to us, I have looked into this case and have some feedback for you.
The order came in late on Friday, so the collection can only happen on the next business day (Monday).
It was handed to the Courier on Monday.
We have raised a query on this delivery with the service provider to ensure that it doesn't take 4 days again - as we agree - this is too long - we like our customers to receive their orders ASAP :)
We hope to see you back again next month!
Always fast with orders and products…
Always fast with orders and products are excellent quality
28 juni 2024
Svar från Charava South Africa
Fantastic - thanks Petro
Svar från Charava South Africa
Thanks Jan :)
Impeccable customer service
Your customer service is absolutely impeccable. You answer inquiries almost immediately and try to help in the best possible way to ensure the customer is happy.
3 juli 2024
Svar från Charava South Africa
Wow :)
Thank you Charity, that is very kind of you to share this!
Excellent Service!!
27 juni 2024
Svar från Charava South Africa
Thanks for 5-star rating, Chris! We do our best to ensure our clients are happy :) We look forward to serving you again 😊
- Lai
Was easy and quick
Was easy and quick, will definitely make use of their services and will recommend to anyone
4 juni 2024
Svar från Charava South Africa
Thanks for your kind words, Gerald! We're happy to be part of your wellness journey! We look forward to serving you again 😊
- Lai
Svar från Charava South Africa
Glad to hear it's working well!, Magda Thanks for the kind words. We look forward to serving you again 😊
- Lai
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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