Christian was amazing. He was able to figure out my issue and solve it rather quickly and even made a note in my file so it hopefully isn’t a problem in the future. However the credit card and app ar... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
taking my payment with out issues but I have other credit cards that don't change a fee for paying with a debit card same day
Sweet rep. Very responsive. When I indicated I was having difficulty understanding her, she slowed down her speech and spoke slowly and enunciated her words more clearly and did it WITHOUT attitude or... Se mer
Företaget har svarat
Ida I believe her name was. She was able to answer my questions without issues. I called about 1 account and asked if she can check on another and she did without hesitation. This is why I love Ceru... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Cerulean Mastercard®, issued by The Bank of Missouri, comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Cerulean Mastercard®
Skrivet av företaget
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Kontaktuppgifter
4,7
Utmärkt
7 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Helped my issue
17 april 2026
Was very helpful and explained to me…
Was very helpful and explained to me exactly what was going on and why
16 april 2026
customer service
16 april 2026
Absolutely the worst Customer Service…
Absolutely the worst Customer Service ever ! I called 3 different times and 3 different foreign customer service representatives that had the worst accent ever . Their English was beyond comprehension . Then they transfer me to a Supervisor , Antonio Victorio , Employee ID anvictor . He spoke English like a pre schooler practicing a 3rd language . Listen … this is a waste of the customer’s time. Putting a non English person who speaks English poorly at best into the role of a customer service representative is the ultimate disrespect of a customer ! It means that you at Card Services and/or the Bank of Missouri value money over Good Customers . This is not a paragon for success . What should have taken 60 seconds or less cost you the company over 25 minutes of time , and in those twenty-five minutes all that you managed to accomplish was to take a Good Loyal Transactional Customer and turn him into someone that does not ever want to do business with you again.
16 april 2026
Omdöme utan inbjudan
Christian was amazing
Christian was amazing. He was able to figure out my issue and solve it rather quickly and even made a note in my file so it hopefully isn’t a problem in the future. However the credit card and app are absolutely terrible and as soon as I get it paid off again I’m canceling it. Didn’t realize how bad it was until lately so I’m not sure if it’s new changes or if I’m just now noticing.
15 april 2026
Was very polite
Was very polite
Helped me with everything I needed
Was easy to understand as well
Yay!
15 april 2026
Great customer service!
15 april 2026
The Representative was very helpful and…
The Representative was very helpful and helped me with exactly what I needed.
15 april 2026
TRACY is 5 STAR
TRACY, the customer support rep. was Very friendly and professional ... she answered all my questions, and was a pleasure to speak with. 5 STARS for Tracy!
15 april 2026
taking my payment with out issues but I…
taking my payment with out issues but I have other credit cards that don't change a fee for paying with a debit card same day
14 april 2026
Excellent customer service help and…
Excellent customer service help and went above and beyond.
14 april 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
PERFECTLY UNDERSTAND THE PROBLEM I…
PERFECTLY UNDERSTAND THE PROBLEM I DIDN'T HAVE TO REPEAT MYSELF. PROBLEM WAS SOLVED
13 april 2026
Svar från Cerulean Mastercard®
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
Svar från Cerulean Mastercard®
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
Svar från Cerulean Mastercard®
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
Representative was very helpful
Representative was very helpful, professional and friendly. It was a pleasure speaking with her.
13 april 2026
Svar från Cerulean Mastercard®
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
She was very kind of
She was very kind, very professional I would. She’s a good worker. Thank you.
13 april 2026
Svar från Cerulean Mastercard®
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Svar från Cerulean Mastercard®
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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