Jenny B is amazing.Very professional ensures you are 100 per cent aware of fees interest charges terms conditions and ensures you go through your credit akin to forensically.Jenny genuinely appears to... Se mer
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Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
I have to say from start to finish the correspondence was very professional and extremely quick. As soon as information was required we knew straight away, meaning going forward we could move quick al... Se mer
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first thing is to say thankyou,you came to the rescue after someone else let us down at the last minute, great service very quick very helpfull staff you could speak to also paperwork you could under... Se mer
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Your staff particularly Ines who I dealt with who was absolutely brilliant.professional,very pleasant and friendly manner.very non judgemental and easy to talk to.excellent in every way. Also found y... Se mer
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Företagsinformation
Skrivet av företaget
With over 35 years of experience, Central Trust is a trusted name in the UK financial services industry, specialising in Homeowner Loans and Second Charge Mortgages. Established in 1988, we have helped thousands of customers across England, Wales, and Scotland find tailored financial solutions to suit their personal circumstances. As a direct lender, we offer a transparent and straightforward service â there are no hidden fees or broker charges. What sets us apart is our commitment to providing a friendly, advice-based approach. Our team of experienced loan advisers take the time to understand your needs before recommending a suitable product, ensuring you feel informed and confident every step of the way. Whether you're looking to consolidate existing debt, fund home improvements, or manage a major purchase, Central Trust offers flexible loan options designed to fit your budget and goals. We work with customers from a wide range of credit backgrounds, and we pride ourselves on making decisions based on individual circumstances â not just credit scores. With a long-standing reputation for integrity, reliability, and customer care, Central Trust is here to help you unlock the value in your home with a second charge loan that works for you. Authorised and regulated by the Financial Conduct Authority, we uphold the highest standards of compliance and customer protection.
Kontaktuppgifter
Office 1, Building 2, Axis, Rhodes Way, WD17 1AP, Watford, Storbritannien
- 01923 280020
- contact@centraltrust.co.uk
- centraltrust.co.uk
4,8
UtmÀrkt
326 omdömen
Ber kunder att lÀmna omdömen
Detta företag bjuder in sina kunder att lĂ€mna omdömen â oavsett om de Ă€r positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 mÄnad
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
Central Trust gave me an opportunity toâŠ
Central Trust gave me an opportunity to take out my first mortgage when others wouldnât and I will be forever grateful. On top of this, the service is excellent and extremely honest. Thank you.
10 januari 2025
Svar frÄn Central Trust Limited
Thanks so much for the feedback, we are delighted you had a great experience!
Svar frÄn Central Trust Limited
Thanks so much for the feedback, we are delighted you had a great experience!
Nice to work with and all explained
Nice to work with and all explained, always updates and great with the app
16 december 2024
Svar frÄn Central Trust Limited
Thanks so much for the feedback, we are delighted you had a great experience!
Super, efficient and caring service!
Very attentive staff who were all pleasant, friendly and efficient. Everything was explained to me so I easily understood. I felt very looked after as a customer and am very grateful to you all!
13 december 2024
Svar frÄn Central Trust Limited
Thanks so much for the feedback, we are delighted you had a great experience!
Very helpfully and friendly
Very helpfully and friendly. Explained everything in detail from start to finish. Would recommend to anyone
6 december 2024
Svar frÄn Central Trust Limited
Thanks so much for the feedback, we are delighted you had a great experience!
Excellent Service
I dealt with both Josie Munro who completed my application and then Stephanie Bates. Both provided excellent service, kept me up to date and answered any questions I had. Both made the process stress free.
2 december 2024
Svar frÄn Central Trust Limited
Thanks so much for the feedback, we are delighted you had a great experience!
I had a great and easy experience withâŠ
I had a great and easy experience with central trust. Everything was well explained and hassle free.
25 november 2024
Svar frÄn Central Trust Limited
Thanks so much for the feedback, we are delighted you had a great experience!
I started my journey with Natasha
I started my journey with Natasha , she took time to go through and understand what I wanted and needed , a wonderful professional , great communication throughout and eventually to other team members to process. All in all a great experience , with a great team
15 november 2024
Svar frÄn Central Trust Limited
Thanks so much for the feedback, we are delighted you had a great experience!
Jenny was was very help took us step byâŠ
Jenny was was very help took us step by step on the process of our loan made us us feel comfortable through whole process. Thank you
14 november 2024
Svar frÄn Central Trust Limited
Thanks so much for the feedback, we are delighted you had a great experience!
Polite friendly staff
Polite friendly staff, clear easy to read documentation. Recommend 100%
1 november 2024
Svar frÄn Central Trust Limited
Thanks so much for the feedback, we are delighted you had a great experience!
Very helpful and informative
Very helpful and informative. Great person to person contact and fully supportive. Would recommend as an upfront honest provider.
11 oktober 2024
Svar frÄn Central Trust Limited
Thank you for taking the time to share your feedback on the service you received, we appreciate it!
Svar frÄn Central Trust Limited
Thank you for taking the time to share your feedback on the service you received, we appreciate it!
Made us feel welcome always kept inâŠ
Made us feel welcome always kept in touch with and kept us informed
16 augusti 2024
Svar frÄn Central Trust Limited
Thanks for taking the time to complete this feedback, we really appreciate it!
Take too long to process, even though the broker said they work fast.
Take too long to process and although thorough checks are done, the level of detail Central Trust go into wasted days of processing the application. For example, asking me to break down ÂŁ150 across three vehicles into road tax insurance and maintenance costs each month! I mentioned the garage was converted into a utility and suddenly had to go find my building regs, which I fortunately had to hand. None of this should have impacted the decision imo!
The initial illustration was ÂŁ250 over 48 months for a ÂŁ10k loan, however, on processing the broker said the best they could do was around ÂŁ250 over 60 months - so charging an extra ÂŁ3k over the initial illustration that entices you in.
31 juli 2024
Svar frÄn Central Trust Limited
Thanks for your feedback, we pride ourselves on being a responsible lender and undertake the necessary steps to ensure that is the case. I am sorry that you felt the process took longer than you would have liked. your final point relating to your term would have been driven by your conversations with your broker as we did not advise on the product. thanks for taking the time to feedback to us, we appreciate it.
Great communication
15 juli 2024
Svar frÄn Central Trust Limited
Thank you for taking the time to share your feedback on the service you received, we appreciate it!
Svar frÄn Central Trust Limited
Thank you for taking the time to share your feedback on the service you received, we appreciate it!
Lovely team to deal with and whileâŠ
Lovely team to deal with and while initially it all seemed repetitive it was just more clarification than anything! Would recommend them
16 juli 2024
Svar frÄn Central Trust Limited
Thank you for taking the time to share your feedback on the service you received, we appreciate it!
Natasha was very informative
Natasha was very informative, guiding me through the process with perfect clarity. Her knowledge of the industry and empathy allowed her to correctly assess and offer the right product for me. I would highly recommend Central Trust as a company and even more highly recommend Natasha.
15 juli 2024
Omdöme utan inbjudan
Svar frÄn Central Trust Limited
Thank you for taking the time to share your feedback on the service you received, we appreciate it!
Svar frÄn Central Trust Limited
Thank you for taking the time to share your feedback on the service you received, we appreciate it!
Was able to get o good insurance quoteâŠ
Was able to get o good insurance quote for my old Peugeot 407, a price that I was able to afford, very pleased.
27 juni 2024
Detta Àr Trustpilot
Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan pÄverka företagets TrustScore. Detta strider mot vÄra riktlinjer.