Jenny B is amazing.Very professional ensures you are 100 per cent aware of fees interest charges terms conditions and ensures you go through your credit akin to forensically.Jenny genuinely appears to... Se mer
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Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
I have to say from start to finish the correspondence was very professional and extremely quick. As soon as information was required we knew straight away, meaning going forward we could move quick al... Se mer
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first thing is to say thankyou,you came to the rescue after someone else let us down at the last minute, great service very quick very helpfull staff you could speak to also paperwork you could under... Se mer
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Your staff particularly Ines who I dealt with who was absolutely brilliant.professional,very pleasant and friendly manner.very non judgemental and easy to talk to.excellent in every way. Also found y... Se mer
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Företagsinformation
Skrivet av företaget
With over 35 years of experience, Central Trust is a trusted name in the UK financial services industry, specialising in Homeowner Loans and Second Charge Mortgages. Established in 1988, we have helped thousands of customers across England, Wales, and Scotland find tailored financial solutions to suit their personal circumstances. As a direct lender, we offer a transparent and straightforward service â there are no hidden fees or broker charges. What sets us apart is our commitment to providing a friendly, advice-based approach. Our team of experienced loan advisers take the time to understand your needs before recommending a suitable product, ensuring you feel informed and confident every step of the way. Whether you're looking to consolidate existing debt, fund home improvements, or manage a major purchase, Central Trust offers flexible loan options designed to fit your budget and goals. We work with customers from a wide range of credit backgrounds, and we pride ourselves on making decisions based on individual circumstances â not just credit scores. With a long-standing reputation for integrity, reliability, and customer care, Central Trust is here to help you unlock the value in your home with a second charge loan that works for you. Authorised and regulated by the Financial Conduct Authority, we uphold the highest standards of compliance and customer protection.
Kontaktuppgifter
Office 1, Building 2, Axis, Rhodes Way, WD17 1AP, Watford, Storbritannien
- 01923 280020
- contact@centraltrust.co.uk
- centraltrust.co.uk
4,8
UtmÀrkt
326 omdömen
Ber kunder att lÀmna omdömen
Detta företag bjuder in sina kunder att lĂ€mna omdömen â oavsett om de Ă€r positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 mÄnad
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
Amazing service from start toâŠ
Amazing service from start to finishâŠhelpful, friendly, professional and fully explained each step.
3 december 2025
Svar frÄn Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
I found it very hostile and stressful.
20 november 2025
Svar frÄn Central Trust Limited
Thank you for your feedback. I am sorry that you feel your journey with us was not as you expected, i have arranged for a manager to call you but without success. It would be really good to understand why you felt this way so we can look into this further and improve our service. - Thank you.
The team including Natasha andâŠ
The team including Natasha and Stephanie were so helpful. They made everything so easy and they were friendly and professional. This loan has allowed us to renovate our home. I would highly recommend and use them again in thr future.
12 november 2025
Svar frÄn Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Svar frÄn Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
These guys were great
These guys were great. Very understanding of a difficult situation, spoke to me like I was a human being and were empathic.
28 oktober 2025
Svar frÄn Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Effective and efficient
4 november 2025
Svar frÄn Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
All the way through the loanâŠ
All the way through the loan application everybody involved were thorough understanding and patience. There was one misunderstanding but was dealt with pretty well. Customer service agents rang myself and my wife to ensure we were clear and had a clear understanding of our commitment..
10 november 2025
Svar frÄn Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Fab team
The central trust team were fabulous. They are prompt , keep you appraised and explain terms really clearly. All members of the team were brilliant and working in financial services I can appreciate the service they gave me.
10 november 2025
Svar frÄn Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Nice and helpful
31 oktober 2025
Svar frÄn Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Very helpful đ talked us through whatâŠ
Very helpful đ talked us through what we needed to do.
31 oktober 2025
Svar frÄn Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Excellent straightforward service
Excellent straightforward service. Everything was so simple, we provided all the information they needed and they kept in contact to ensure we were informed every step of the way. Highly recommended
28 oktober 2025
Svar frÄn Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Hello everyone was very kind & very supported âŠ
Hello everyone was very kind & very helpful. , explained everything very carefully, & was willing to go over things if I hadnât remembered what they had said , & plenty of time to make decisions as it can be worrying when taking on a loan big or small , yes very pleased with the service. I received thank you
16 oktober 2025
Svar frÄn Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Svar frÄn Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Svar frÄn Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Very easy procedure very polite staff
23 september 2025
Svar frÄn Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Completely satisfied
Moor than satisfied with them. They completed what they said they would. Very easy to deal with them.
22 september 2025
Svar frÄn Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Svar frÄn Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Svar frÄn Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Your staff particularly Ines who IâŠ
Your staff particularly Ines who I dealt with who was absolutely brilliant.professional,very pleasant and friendly manner.very non judgemental and easy to talk to.excellent in every way.
Also found you very easy to contact.calls always answered by someone(ie,a human) and very promptly.all communication clear and prompt responses
21 augusti 2025
Svar frÄn Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Excellent communication throughout aâŠ
Excellent communication throughout a very efficient process.
21 augusti 2025
Svar frÄn Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Detta Àr Trustpilot
Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
LÀs mer om andra typer av omdömen.
Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.
LÀs mer om omdömesprocessen pÄ Trustpilot.
HÀr Àr 8 tips pÄ hur man kan skriva omdömen pÄ bÀsta sÀtt.
Verifieringen hjÀlper till att sÀkerstÀlla att det Àr riktiga mÀnniskor som skriver omdömena som du lÀser pÄ Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan pÄverka företagets TrustScore. Detta strider mot vÄra riktlinjer.