Ordered 6mm solar cable & 2x pair MC4 connectors; sadly only on pair in box with cable. Quick phone call to customer service (Sue?) who registered issue, followed up with a call back from Chris wh... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Ordered 6mm solar cable & 2x pair MC4 connectors; sadly only on pair in box with cable. Quick phone call to customer service (Sue?) who registered issue, followed up with a call back from Chris wh... Se mer
Företaget har svarat
Ben from Park Royal branch really went an extra mile coming to the site to get to know us as well as bringing materials we ordered on the same day, much appreciated Ben. I wish all big companies co... Se mer
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I'd give zero stars if I could. After a delightful 25-minute wait, someone finally decided to acknowledge my existence - meanwhile three staff were outside clearly perfecting the art of doing abso... Se mer
Företaget har svarat
The CEF staff were very helpful . Unfortunately the delivery went to another unit on the site and took a couple of days to sort this out. The CEF staff were very quick to sort the problem when we disc... Se mer
Skrivet av företaget
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Skrivet av företaget
Georgina Mackie House, CV8 2SU, Kenilworth, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The CEF staff were very helpful . Unfortunately the delivery went to another unit on the site and took a couple of days to sort this out. The CEF staff were very quick to sort the problem when we discovered what had happened. The fault was with the delivery company, at the wrong address and then that company didn’t bother to take it to CEF depot next door.
The man that came to pick up our wee waist was very nice. But it took nearly 2 months and 3 phone calls for a response from our original request to collect the waist .
Quality retailer, with professional customer service, prices are good and they post out nice and quickly, great range of products and they don't seem to penalise non trade customers on price....very easy transaction and nice quality products sent well packaged....👍
Would have rather bought in store and collected from store , however was directed to website to order and get delivered
Miss the touch of ordering at a store
The service is great, delivery was fast, and installing was quick and easy

Svar från CEF

Svar från CEF

Svar från CEF
Good availability, good description on website, decent price, quick delivery.

Svar från CEF
They had the part I required to fix a Kitchen light.
Delivery was longer than I hoped for (7 days).
The customer service, however, was great.
After contacting them regarding the delay they got straight on it and called direct to let me know what was going on. Received my order the following day. Overall I was very pleased. :)

Svar från CEF
Poor service, no knowledge of what they were selling. No help at all. Won’t be using again.

Svar från CEF
Always a great company to deal with. 1 of many company accounts at electrical wholesalers but easily our go-to.

Svar från CEF
I ordered 7PM Thursday. It’s changed from order before 8PM to 6PM for next day delivery. I clicked free delivery for the Saturday, somehow it defaulted to pre 12, probably as the branches shut at 12, even though it was delivered to home. I didn’t need it £19.99 quickly! And I didn’t notice on checkout and just click click clicked u til the invoice came in! I’m an account customer and there was no way to amend order at CEF online. I went in the branch Friday morning, they called but was told it had been dispatched. Really? Already dispatched at 8AM?
Product and delivery fine, but £20 for pre noon when I didn’t need it was a blow.

Svar från CEF
This was my first online purchase using cef and everything went smoothly with the correct parts arriving the next day as advised, I was able to track the parts from dispatch. Very pleased

Svar från CEF
I went in to the Falkirk branch, the sales advisor informed me (as expected) it's not a stock item but it was something they can and are happy to order in however delivery priority is given to the customers rather than the branch, it would be a faster delivery if I ordered it. I did need one of the items quickly so opted to order myself. Ordered around 4:30 pm and it was delivered by 12 a day and a half later. Excellent. Product is also fantastic quality and price. Thank you

Svar från CEF
The Chelmsford team Paul & Kern were brilliant great Service highly recommend.
Kern went the extra mile in assisting on the price & Delivery much appreciated.

Svar från CEF
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