The shop in Redruth said they would get our product from Launceston for us, 3 days later despite repeated phone calls nothing received. Advised to order online, we did this, next day delivery order... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
The shop in Redruth said they would get our product from Launceston for us, 3 days later despite repeated phone calls nothing received. Advised to order online, we did this, next day delivery order... Se mer
Företaget har svarat
Initially frustrated that the items sought were not available in my local store and advice to order on-line, I resigned myself to a long delay (I live on an offshore Island). Ordered on-line early aft... Se mer
Företaget har svarat
Purchased a dewalt sds drill on the website on monday evening. It was delivered on wednesday afternoon in perfect condition. The cost of the drill was highly competative and great service from cef.... Se mer
Företaget har svarat
Excellent service! I’m very satisfied with my purchase. The website is easy to use, and the customer support was outstanding. I called them, and they explained everything clearly and helped me with al... Se mer
Skrivet av företaget
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Skrivet av företaget
Georgina Mackie House, CV8 2SU, Kenilworth, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service! I’m very satisfied with my purchase. The website is easy to use, and the customer support was outstanding. I called them, and they explained everything clearly and helped me with all my questions. Great experience from start to finish. Highly recommended!
Can't register to get an invoice for my product warranty, said they would get back to me over 2 weeks ago and they didn't. You wanted a review so here it is.
Big thank you to Kevin at CEF Bishop Auckland for going above and beyond to get me the part that I needed to finish job. Well done and great job!

Svar från CEF
great customer service. happy, friendly and knowledgeable staff. good stock levels, they work hard to make sure as a customer i am happy

Svar från CEF
The sales person said the enclosure had a hollow back but this turned out not to be the case creating significant extra work and cost

Svar från CEF
Initially frustrated that the items sought were not available in my local store and advice to order on-line, I resigned myself to a long delay (I live on an offshore Island). Ordered on-line early afternoon, I was delighted that they were delivered before noon the next day. Products were exactly what I wanted. I will use them again.

Svar från CEF
For me Milwaukee is the best brand on the market for tools and CEF offers them at the best prices.

Svar från CEF
I asked for a call 30 minutes before arrival, no call. No card left and then delivered 2 days later. Unfortunately had to cancel my job I needed the parts for. Waste of time and money.

Svar från CEF

Svar från CEF

Svar från CEF
I needed an MCB the next day, CEF drop down date for delivery said I could get next day before noon for £9.95, so as I was desperate I ordered that service. Needless to say it never turned up, not even later that day which would have helped, it wasn't until the following day before noon it arrived. If you offer a service and a customer pays a premium then let down by YOUR courier, surely it should be a priority for later that day. And the rest just gets worse, no acknowledgement that they messed up, I had to call and got the usual insufficiently trained call handler. No apology it was late, no automatic I'll receive my premium postage costs, so I asked what happens to my postage, she didn't know and had to put me on hold to ask, then a vague the team will see it wasn't delivered onetime and will refund you, I asked when, again she didn't know, and merely guessed 10 days may be. How can a major brand like CEF get it so wrong and them not even bother to follow it up to apologise. We are all customers and I never understand why companies insist with having terrible aftersale service and no information hoping you'll not chase them for the postage. I'm a new company starting out, and already this gave MY customer a negative experience because I couldn't get their shower on. Don't offer a service if you realistically can't fulfil its embarrassing. So now after this poor performance, what's the chances I'll use CEF in the future, last one the list and use when only desperate and never trust time frames for promised premium postage. Still waiting on my refund, but I won't hold my breath for a basic apology

Svar från CEF
Super fast delivery and competitive pricing will use from now on 👌🏼

Svar från CEF
Purchased a dewalt sds drill on the website on monday evening. It was delivered on wednesday afternoon in perfect condition.
The cost of the drill was highly competative and great service from cef.
Have used before and will be doing so in the future.

Svar från CEF
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