I ordered a men’s overcoat from Cecole, but the item I received was not as described. The material and quality were significantly different from what was shown on the website. At the time of purch... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This feels like one of those brands that actually pays attention to details. The fabric is soft but doesn’t feel flimsy, which matters to me. I had a question during checkout and support cleared it up... Se mer
Företaget har svarat
I honestly didn’t expect to like it this much. The fabric feels soft in that cozy but put together way, and the fit surprised me in a good way. I had a tiny doubt about sizing, so I messaged support a... Se mer
Företaget har svarat
I picked this up after browsing for a while and the website made it easy to decide. The fabric feels good on the skin and doesn’t feel cheap. Fit is true to size, which I appreciate since returns are... Se mer
Företaget har svarat
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I ordered a men’s overcoat from Cecole
I ordered a men’s overcoat from Cecole, but the item I received was not as described. The material and quality were significantly different from what was shown on the website.
At the time of purchase, their website clearly stated a 30-day return policy with free return shipping. However, when I contacted them, they refused to provide a prepaid return label and instead offered only a partial refund.
When I followed up and asked them to honor their stated policy, I later noticed that the return policy on their website had been changed.
Since no proper return solution was provided, I had to file a chargeback through my bank.
Overall, very disappointing experience. I would recommend taking screenshots of policies before purchasing.
After 10 emails - no refund and their mistake
After 10 emails, pics sent in, this company shipped me a linen XL dress shirt that was supposed to have a bust of 46.5” it had 38”. The website says full refund if they make the mistake. Well, that’s a lie.
It escalated to whomever in China and what’s there resolution? Sending me ANOTHER shirt. I insisted on a refund so many times as per their site and I’ve already replaced it. Thank god it fit my sons best friend. This is a brutal company DO NOT order from them such a huge risk.
My experience with Cecile is very bad
My experience with Cecile is very bad. The quality is trash. They are literally scamming people. Don’t recommend them.
I was lowkey nervous ordering because I…
I was lowkey nervous ordering because I wasn’t sure how the material would feel. Turns out it’s really soft and sits nicely without feeling stiff. The photos online were actually accurate, which is rare these days. Delivery wasn’t instant but support kept me updated so I didn’t stress. Would def order again.
I wasn’t 100% sold when I placed the…
I wasn’t 100% sold when I placed the order but I’m glad I did. The quality is better than I expected for thee, especially the stitching. It fits nicely and doesn’t cling in weird places. Delivery took an extra day and i was kinda impatient lol. Still happy with everything.
Soft, comfy, my kind of style
really soft fabric and the style is just my vibe. delivery was fine overall.

Svar från Cecole
fits good
fits good, feels soft and looks cute with almost everything. no regrets here.

Svar från Cecole
Simple and reliable purchase
I picked this up after browsing for a while and the website made it easy to decide. The fabric feels good on the skin and doesn’t feel cheap. Fit is true to size, which I appreciate since returns are annoying. Delivery was on time and packaging was neat. Simple, reliable purchase.

Svar från Cecole
Perfect for everyday wear
ordered this for everyday wear and it’s actually really comfortable. fit is clean and feels solid.

Svar från Cecole
Feels thoughtfully made
This feels like one of those brands that actually pays attention to details. The fabric is soft but doesn’t feel flimsy, which matters to me. I had a question during checkout and support cleared it up really fast. Shipping wasn’t super fast but it arrived safely and well packed. Overall very satisfied.

Svar från Cecole
Didn’t expect it to feel this…
Didn’t expect it to feel this comfortable while still looking stylish. Very happy with this buy.

Svar från Cecole
Fit finally worked out
I usually struggle with online shopping because fits can be hit or miss. This one worked out really well though, the cut is flattering without trying too hard. Fabric feels smooth and breathable, not scratchy at all. Shipping took a bit longer than i thought but nothing crazy. Support was polite and quick to reply.

Svar från Cecole
At first I thought I ordered the wrong…
At first I thought I ordered the wrong size and panicked a bit. Reached out to customer support and they were super calm and helpful, which I appreciated alot. The piece itself feels premium and doesn’t look cheap at all. Delivery was slightly slow but honestly worth waiting for. It just feels well made.

Svar från Cecole
I honestly didn’t expect to like it…
I honestly didn’t expect to like it this much. The fabric feels soft in that cozy but put together way, and the fit surprised me in a good way. I had a tiny doubt about sizing, so I messaged support and they replied faster than most brands do. Delivery took an extra day but nothing dramatic. Overall it just feels like one of those pieces you keep reaching for.

Svar från Cecole
Checkout was smooth
Checkout was smooth, though I accidentally entered my zip code wrong. Support quickly guided me and everything arrived on time. Fabrics feel premium and the designs are so stylish.

Svar från Cecole
Quick Checkout & Support
Wowww, the checkout was so easy, and support even confirmed my order details, which was super reassuring. Everything arrived on time and looks perfect!!
I was nervous at first because a couple…
I was nervous at first because a couple items looked slightly different online, but everything fits perfectly and looks amazing.
The fabrics are reallllly soft and the…
The fabrics are reallllly soft and the designs are stunning. Delivery took slightly longer than expected, but the quality is worth it. Swear!
Friendly Support & Smooth Checkout
I asked support about sizing and they gave such a friendly and helpful reply. Delivery was fast, and the checkout was seamless. I’m so pleased with the quality and fit!!!
Not gonna lie
Not gonna lie, I was worried about delivery, but it arrived faster than I thought. Fabrics are soft, colors are perfect, and the style is exactly like the photos.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







