Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I ordered a men’s overcoat from Cecole, but the item I received was not as described. The material and quality were significantly different from what was shown on the website. At the time of purch... Se mer

Betygsatt 5 av 5 stjärnor

This feels like one of those brands that actually pays attention to details. The fabric is soft but doesn’t feel flimsy, which matters to me. I had a question during checkout and support cleared it up... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I honestly didn’t expect to like it this much. The fabric feels soft in that cozy but put together way, and the fit surprised me in a good way. I had a tiny doubt about sizing, so I messaged support a... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I picked this up after browsing for a while and the website made it easy to decide. The fabric feels good on the skin and doesn’t feel cheap. Fit is true to size, which I appreciate since returns are... Se mer

Företaget har svarat


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

25 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I ordered a men’s overcoat from Cecole

I ordered a men’s overcoat from Cecole, but the item I received was not as described. The material and quality were significantly different from what was shown on the website.
At the time of purchase, their website clearly stated a 30-day return policy with free return shipping. However, when I contacted them, they refused to provide a prepaid return label and instead offered only a partial refund.
When I followed up and asked them to honor their stated policy, I later noticed that the return policy on their website had been changed.
Since no proper return solution was provided, I had to file a chargeback through my bank.
Overall, very disappointing experience. I would recommend taking screenshots of policies before purchasing.

8 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

After 10 emails - no refund and their mistake

After 10 emails, pics sent in, this company shipped me a linen XL dress shirt that was supposed to have a bust of 46.5” it had 38”. The website says full refund if they make the mistake. Well, that’s a lie.
It escalated to whomever in China and what’s there resolution? Sending me ANOTHER shirt. I insisted on a refund so many times as per their site and I’ve already replaced it. Thank god it fit my sons best friend. This is a brutal company DO NOT order from them such a huge risk.

26 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I was lowkey nervous ordering because I…

I was lowkey nervous ordering because I wasn’t sure how the material would feel. Turns out it’s really soft and sits nicely without feeling stiff. The photos online were actually accurate, which is rare these days. Delivery wasn’t instant but support kept me updated so I didn’t stress. Would def order again.

14 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I wasn’t 100% sold when I placed the…

I wasn’t 100% sold when I placed the order but I’m glad I did. The quality is better than I expected for thee, especially the stitching. It fits nicely and doesn’t cling in weird places. Delivery took an extra day and i was kinda impatient lol. Still happy with everything.

19 februari 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Soft, comfy, my kind of style

really soft fabric and the style is just my vibe. delivery was fine overall.

9 februari 2026
Omdöme utan inbjudan
Logotyp för Cecole

Svar från Cecole

Hi Delaney, we're glad the textile quality and aesthetic of the piece resonate with your personal style. It’s great to hear everything arrived as expected, thanks for the support!

Betygsatt 5 av 5 stjärnor

fits good

fits good, feels soft and looks cute with almost everything. no regrets here.

4 februari 2026
Omdöme utan inbjudan
Logotyp för Cecole

Svar från Cecole

Hi Olivia, so glad the fit and fabric are working out for you. Thanks for the support!

Betygsatt 5 av 5 stjärnor

Simple and reliable purchase

I picked this up after browsing for a while and the website made it easy to decide. The fabric feels good on the skin and doesn’t feel cheap. Fit is true to size, which I appreciate since returns are annoying. Delivery was on time and packaging was neat. Simple, reliable purchase.

7 februari 2026
Omdöme utan inbjudan
Logotyp för Cecole

Svar från Cecole

Hi Liam, it’s great to hear that our site helped make your choice easier and that the fit was spot on. Thanks for the support!

Betygsatt 5 av 5 stjärnor

Perfect for everyday wear

ordered this for everyday wear and it’s actually really comfortable. fit is clean and feels solid.

9 januari 2026
Omdöme utan inbjudan
Logotyp för Cecole

Svar från Cecole

Hi Noah, we’re happy to hear the new piece is already a go-to for your daily rotation. Thank you for your purchase 🙇‍♀️

Betygsatt 5 av 5 stjärnor

Feels thoughtfully made

This feels like one of those brands that actually pays attention to details. The fabric is soft but doesn’t feel flimsy, which matters to me. I had a question during checkout and support cleared it up really fast. Shipping wasn’t super fast but it arrived safely and well packed. Overall very satisfied.

31 januari 2026
Omdöme utan inbjudan
Logotyp för Cecole

Svar från Cecole

Hi Ivy, thank you for the feedback. We’re glad the quality and our support met your expectations. We appreciate your patience with the delivery and hope you enjoy the order!

Betygsatt 5 av 5 stjärnor

Didn’t expect it to feel this…

Didn’t expect it to feel this comfortable while still looking stylish. Very happy with this buy.

20 januari 2026
Omdöme utan inbjudan
Logotyp för Cecole

Svar från Cecole

Hi Maya, thank you so much for the kind words! Enjoy your purchase, and we hope to see you again soon!

Betygsatt 4 av 5 stjärnor

Fit finally worked out

I usually struggle with online shopping because fits can be hit or miss. This one worked out really well though, the cut is flattering without trying too hard. Fabric feels smooth and breathable, not scratchy at all. Shipping took a bit longer than i thought but nothing crazy. Support was polite and quick to reply.

10 januari 2026
Omdöme utan inbjudan
Logotyp för Cecole

Svar från Cecole

Hi Marnie, thank you for sharing your experience! We know how tricky online sizing can be, so we're thrilled to hear the cut and fabric hit the mark for you. Thanks again for choosing Cecole and we hope you love the fit!

Betygsatt 5 av 5 stjärnor

At first I thought I ordered the wrong…

At first I thought I ordered the wrong size and panicked a bit. Reached out to customer support and they were super calm and helpful, which I appreciated alot. The piece itself feels premium and doesn’t look cheap at all. Delivery was slightly slow but honestly worth waiting for. It just feels well made.

13 januari 2026
Omdöme utan inbjudan
Logotyp för Cecole

Svar från Cecole

Hi Clara, Thank you for your patience and for choosing Cecole 🙇‍♂️

Betygsatt 5 av 5 stjärnor

I honestly didn’t expect to like it…

I honestly didn’t expect to like it this much. The fabric feels soft in that cozy but put together way, and the fit surprised me in a good way. I had a tiny doubt about sizing, so I messaged support and they replied faster than most brands do. Delivery took an extra day but nothing dramatic. Overall it just feels like one of those pieces you keep reaching for.

29 januari 2026
Omdöme utan inbjudan
Logotyp för Cecole

Svar från Cecole

Hi Leah, thank you so much for the review! We love hearing that we surpassed your expectations. We’re glad our support team could help clear up those sizing doubts quickly for you. Thanks for your patience with the delivery, we're so happy it was worth the wait!

Betygsatt 5 av 5 stjärnor

Checkout was smooth

Checkout was smooth, though I accidentally entered my zip code wrong. Support quickly guided me and everything arrived on time. Fabrics feel premium and the designs are so stylish.

5 januari 2026
Omdöme utan inbjudan
Logotyp för Cecole

Svar från Cecole

Hi Ethan, thank you for the review! We’re so glad we could help get that zip code sorted out quickly for you. Enjoy your order!

Betygsatt 5 av 5 stjärnor

Friendly Support & Smooth Checkout

I asked support about sizing and they gave such a friendly and helpful reply. Delivery was fast, and the checkout was seamless. I’m so pleased with the quality and fit!!!

16 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Not gonna lie

Not gonna lie, I was worried about delivery, but it arrived faster than I thought. Fabrics are soft, colors are perfect, and the style is exactly like the photos.

9 december 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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