There are a number of issues: user interface is not great and rather clunky. Portfolio does not show % profit or loss on a position let alone annualised profit or loss per transaction under making up... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Provide a more complete financial service. The shares list needs to be more complete. Also add more products like futures, forex and other derivatives. Maybe link to Yahoo finance and other service... Se mer
Företaget har svarat
I tried to open an account in Moneybase and they closed my account before it was even opened. In the livechat they told me my account was beyond their risk limit. I do not understand what kind of risk... Se mer
It is good, very fast but the older system was better. It Contained more information. Furthermore it would be helpful if research reports are made for every equity on the stock exchange especially in... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
CCTrader was an award winning online trading platform launched in 2001.
Kontaktuppgifter
Blocked transfers and closed my account…
Blocked transfers and closed my account for no reason. They make phone calls all the time. Do not trust your money to this bank app.
9 januari 2024
Omdöme utan inbjudan
Worst banking app ever!
I tried to open an account in Moneybase and they closed my account before it was even opened. In the livechat they told me my account was beyond their risk limit. I do not understand what kind of risk if I never moved 1 cent in this banking app and I only did the normal KYC. Avoid losing time on Moneybase. They will just refuse your application without any reason. Waste of time!
14 december 2022
Omdöme utan inbjudan
Simple navigation and menu
I like the simple menu and navigation. I am from Lithuania and the account creation was exactly like in other apps or portals as new regulations came in this year. So glad, this company complies with all requirements and do not play around. Plus I found Starter Plan great in value.
12 maj 2022
Omdöme utan inbjudan
Easy to spend and invest money from the same acc
Easy to onboard and use app. Love the fact that investment and the payments accounts are connected.
12 maj 2022
Omdöme utan inbjudan
Best customer service.
Great customer service.
Great platform.
I've been with CC trader for three years and just love them.
I can't emphasize enough how easy it is to get.through to customer service and how professional they are.
Highly recommend!!!
27 augusti 2021
Omdöme utan inbjudan
Svar från CC Trader
Hi Carl, thank you for your postive review and we're glad you are well served by our customer service team.
Feel free to follow our public roadmap to see what's coming next https://trello.com/b/TOdBkXEv/cctrader-public-roadmap
A no fuss reliable and safe platform
A straight forward trading platform which is pretty intuitive to navigate around. The latest update has surely given the whole experience a boost in the right direction. Support is great within stipulated hours. Majority of markets are available with any missing ones added after contacting support. Looking forward to future releases.
24 februari 2021
Omdöme utan inbjudan
Svar från CC Trader
Hey Gus, thank you for your review. We're glad you are enjoying the latest update and had a good expereince with our support crew. Feel free to join pour public roadmap (https://trello.com/b/TOdBkXEv) and vote on or suggest features you'd like to see in the near future.
Comprehensive trading platform with…
Comprehensive trading platform with sustainable fees.
Lacks intelligence, educational and news content.
The UX leaves a lot to desire.
9 februari 2021
Omdöme utan inbjudan
Svar från CC Trader
Dear Traveller, first of all thank you for your review which we appreciate. We have recently updated the platform and feedback from users has been very positive. We have more UX enhancements coming soon. We are work very closely with our community and would really love to get in touch with you to see how we can better your experience. Please do get in touch with us directly via roadmap@cctrader.com or by leaving a comment on the CCTrader Public roadmap or by sending us a message on Facebook addressed to the product owner.
In terms of news feeds we do have feeds from all around the world and we welcome feedback on this also. We hope to hear from you soon and thank you once again for being a customer of CCTrader.
Very happy with the service!!
I'm really happy with the CCTrader platform and its new update! I have made money using it and I'm quite pleased with it. The customer support is friendly and always there when I need them. I'm new to trading and CCTrader has been an experience for me! I would highly recommend anyone who wants to trade stocks to use CCTrader and its platform. Thank you, CCTrader for all you've done!
8 juni 2020
Omdöme utan inbjudan
Svar från CC Trader
Hey Nelson,
Thanks for the positive review and glad you had a great experience.
Fast and reliable!!
Fast and reliable!! Been using from the start and mobile app has improved continuously year after year.
3 juni 2020
Omdöme utan inbjudan
Svar från CC Trader
Hey Steve, thanks for the 5 stars and glad you are enjoying the experience. We have more to come, have a look at our public roadmap: https://trello.com/b/TOdBkXEv
Great customer service!
Have been using this company or a few months now and I'm very impressed. Their customer service is second to none, if you have any issues or queries they respond to you within minutes (even after hours).
The platform is detailed but easy to use. The mobile app is great too!
Good Job Guys :)
28 april 2020
Omdöme utan inbjudan
The best mobile app to trade on global…
The best mobile app to trade on global markets at low price for every execution made.
21 april 2020
Omdöme utan inbjudan
Prices displayed are far from live most…
Prices displayed are far from live most of the time. When selling or buying the price displayed is highly unreliable due to delay. When the system hangs it displays a delayed price (15min to 1hr prior) which is very disorienting. The executed price often has nothing to do with the bid/ask price. This is most likely to the delay to send an order (not execute, send only), which sometimes was up to 30seconds. On one occasion this delay cost me quite a lot.
The app also decides to log you out every now and again without warning. You'll be waiting to close a position hit buy/sell and the login page shows up.
Commission at 0.1% is not cheap either.
17 april 2020
Omdöme utan inbjudan
Reliable, efficient, user-friendly
This is a good site, very easy to navigate, with an efficient and helpful online support function. The trade function is effective and reliable, and while I do miss certain analytical features (re own portfolio characteristics), overall I would not hesitate to recommend CC Trader.
16 april 2020
Omdöme utan inbjudan
Svar från CC Trader
Hi Joseph, thank you for the positive feedback and detailed review. We will certainly take your analytical features and discuss with the product teams.
Excellent service and support.
14 april 2020
Omdöme utan inbjudan
Svar från CC Trader
Hi Mario, thanks for the 5 stars!
Too expensive fees
14 april 2020
Omdöme utan inbjudan
Svar från CC Trader
Hey, thank you for your feedback and will take this under advisement. We also welcome you to follow our public roadmap (https://trello.com/b/TOdBkXEv/cctrader-public-roadmap) to view and vote on future features which will be added to the platform.
Excellent service and very reliable
14 april 2020
Omdöme utan inbjudan
Svar från CC Trader
Hey Kevin, thank you for the 5 stars and feedback.
Resolution of a stoploss issue
Resolved an issue with a stoploss execution as expected. Thanks for your support
14 april 2020
Omdöme utan inbjudan
Svar från CC Trader
Hi Andrew, glad we could be of assistance.
Trading charges are a bit expensive…
Trading charges are a bit expensive compared to overseas competitors.
14 april 2020
Omdöme utan inbjudan
Svar från CC Trader
Hi Mr Cachia, thank you for your positive feedback and will take it under advisement.
Very slow website
14 april 2020
Omdöme utan inbjudan
Svar från CC Trader
Hi Clement, we apologise for your negative experience, we are constantly working to ensure that the platform runs as fast as possible. If you could kindly reach-out on via support chat that would help us solve this for you.
We also welcome you to follow our public roadmap (https://trello.com/b/TOdBkXEv/cctrader-public-roadmap) to view and vote on future features which will be added to the platform as well as report any bugs or issues.
EXCELLENT & APPRECIATE THE BACK-OFFICE…
EXCELLENT & APPRECIATE THE BACK-OFFICE WORK TOO.THAT IS IMPORTANT FOR ME SINCE I TRADE WORLD-WIDE 24/7.THANK-YOU & KEEP-IT-UP.
from
BANK@BULL
26 mars 2020
Omdöme utan inbjudan
Svar från CC Trader
Thank you for the positive review and comments, you're more than welcome.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.