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Catwalk Collection Handbags Omdömen 

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TrustScore 4.5 av 5

4,6

Butik med handväskor
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Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

I ordered the faith bag recently and unfortunately I didn't like it the way I thought I would. It's very beautiful, a gorgeous colour and lots of pockets, but there are two reasons that r... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Had to return twice for a bag and purse which my sister decided wasn’t the right size or colour and about to reorderin black which she knows she will like!!! Thank goodness. Immediate despatch of bag... Se mer

Betygsatt 5 av 5 stjärnor

Have bought from this company before. Quick delivery and goods as advertised. Quality materials. Bought backpack with security features and used already. Was great for travelling in Barcelona which is... Se mer

Betygsatt 5 av 5 stjärnor

Prompt delivery and lovely passport holder which my cat friend will love! Be aware there’s another company called catwalk collection that has dreadful reviews and suggests that delivery takes an age a... Se mer

Företagsinformation

  1. Butik med handväskor

Skrivet av företaget

If you love leather, you'll love Catwalk Collection Handbags. Choose from stylish totes to practical cross-body bags all crafted from luxurious genuine leather. We are a small, family run business based in the UK. Our mission is to create products that are not only wonderfully useful but extremely pleasing to the eye, too. Each handbag comes with our iconic cat charm and is beautifully lined with our own exclusive signature fabric. All purses come beautifully gift boxed.

Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

123 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

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4,6

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1 omdöme under de senaste 12 månaderna

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Betygsatt 2 av 5 stjärnor

Not great :(

I ordered the faith bag recently and unfortunately I didn't like it the way I thought I would.

It's very beautiful, a gorgeous colour and lots of pockets, but there are two reasons that ruined it for me.

1. The stitching in a lot of places was uneven, and looked like the holes in the leather were fraying and ripping, straight out of the package. In some places the threading was very wonky and going in a different direction and missing the holes for the stitches, and I just think that for £70 this shouldn't be happening.

2. The bag I ordered was in the shoulder bag category, yet when I put it on my shoulder I had to try very hard to keep it on. The space between the bag and the handle was very small, and I compared it to my other shoulder bags and noticed that it was quite a noticeable difference unfortunately.

I bought it from debenhams and left a good review on there before I properly checked it because I was sure that everything was good, but after trying it on properly and inspecting it, that's when I noticed these issues.

Unfortunately I cannot return it since I've already taken off the labels and tissue paper and everything (I won't be making the same mistake again, from now on I will be thoroughly checking everything before I take anything off) so I am trying to sell it on vinted currently.

Maybe the other bags are better, I'm not sure, but for this particular "faith" bag, I can't recommend it to others :(

25 december 2025
Omdöme utan inbjudan
Logotyp för Catwalk Collection Handbags

Svar från Catwalk Collection Handbags

Dear Alisa Bucatel,

Thank you for taking the time to share your feedback. We’re very sorry to hear that the Faith Bag did not meet your expectations, particularly as you were initially pleased with the colour, design, and internal pockets. We completely understand how disappointing this must be.

All of our bags are handmade and hand finished rather than mass-produced by machinery, so small variations in finish and stitching can occasionally occur. That being said, missing stitching or issues such as holes in the leather fraying or ripping are not in line with the quality we pride ourselves on and would be deemed a faulty product. We’re very sorry if this was the case with your bag and would kindly ask that you contact our customer service team with photos so we can investigate and resolve this for you promptly.

With regard to the handles, the Faith Bag is listed on Debenhams as a crossbody bag and is described using terms such as grab bag and top handle bag. However, if you’ve seen it described specifically as a shoulder bag elsewhere on Debenhams, we’d really appreciate you letting us know so we can address this.

We’re also sorry to hear that you were advised by Debenhams that you could not return your faulty bag, as this is certainly not the case. If a customer receives a faulty item, we always aim to resolve this fairly, whether through a replacement, repair, or refund. We would never expect a customer to keep a faulty item they had received.

Your feedback is truly valued and helps us improve. Please contact our friendly customer service team at cs@catwalkcollectionhandbags.co.uk with your order number and images of the issues so we can assist you further.

Kind regards,
Catwalk Collection Handbags Customer Service Team

Betygsatt 5 av 5 stjärnor

Customer service is faultless

Customer service is faultless. I had to return a purse twice, as the lining in the zip compartment came away after just a few months. They are so quick to respond and offered me a refund, but I accepted a replacement which arrived swiftly.

The packaging is beautiful and the products of high quality. I hope I just ordered from a faulty batch. Third time lucky!

15 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A happy accident…

I came across this company by accident and liked the look of them. I bought the Jane shoulder bag in blue and had to leave a review. My bag came beautifully wrapped, the quality is excellent, such soft leather and the big charm is delightful. Definitely the nicest bag I’ve ever bought.

23 juni 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Brought my catwalk cross body bag a…

Brought my catwalk cross body bag a couple of moago and although the actual bag is ice and has enough room for me the leastap is awful, I it's so difficult to stop it from twisting and very stiff as it's too late for me to return it , I'm having to now buy another stap to be able to use the bag.
The leather strap no matter how ig is clipped on to each side of the cross body bag twists and j have to straighten it ,the problem is with the swivel mechanism on each end of the strap.

24 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely perfect

The cross body bag I bought was exactly as I expected really good leather a great length of strap and lots of pockets and zipped protection ideal for my trips lots of space I’ll for everything I need to carry with me

27 december 2024
Betygsatt 5 av 5 stjärnor

Lovely bag

Lovely bag, good quality and good value.
Arrived quickly and very well packaged.
Very pleased with it.

23 december 2024

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