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Castle Fine Art Omdömen 380

TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

First time purchasing from Castle Fine Art in Bristol and it was a fantastic experience! Jonathan was excellent at helping us choose the right piece to celebrate our wedding, he really took the time t... Se mer

Betygsatt 5 av 5 stjärnor

Daniel has been absolutely fantastic. He made the whole process so smooth, any questions I had, he had answers. No faults what so ever. Most definitely will be coming back to him in the future! Th... Se mer

Betygsatt 5 av 5 stjärnor

I've bought 3 pieces and a coffee table book over the last few years, assisted very ably by Will from Castle Fine Art. Every piece has been delivered within 3 weeks, beautifully framed, carefully wrap... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Buying art isn’t just about the transaction - there’s a whole lot more in the before and after too. Conversations with CFA have been great at every step. The support and direction with choice, to the... Se mer

Företaget har svarat

Företagsinformation

  1. Konstgalleri
  2. Konsthandlare
  3. Dekoration- och inredningsbutik
  4. Galleri
  5. Heminredningsaffär

Om Castle Fine Art

Skrivet av företaget

As the UK's leading art retailer, Castle Fine Art has been at the heart of the contemporary art movement for over 30 years.

Specialising in original fine art, hand-signed limited editions and sculpture, we unite collectors with works from an exceptional selection of world-class masters, cultural icons and homegrown contemporaries.

In 1995, we opened our first gallery in the historic market town of Stratford-upon-Avon with just one goal in mind – to share the joy of fine art. Whilst we may have expanded over the years, our foundations are built on a pure love for art – a feeling that remains in every corner of the business today. With 38 galleries nationwide and a global online store, we continue to build with the future of modern art in mind.

We strive to offer an incredible selection of art for a range of budgets and spaces. Whether you are a seasoned collector or beginning your journey, our art consultants are here to inspire and guide you every step of the way in our nationwide galleries, online, on the phone or by home appointment.

No one artwork means the same to each person, which is what makes it truly unique. But what sets our art apart?

Skrivet av företaget

Exclusive artworks
We work with our programme of artists to offer you exclusive works, whether you are an established collector or starting your journey with art.
Expert craftsmanship
We use time-honoured processes and source the finest materials to exquisitely present the work of our artists. Each piece is bespoke mounted, glazed, framed and quality-checked, all by hand, by our specialist atelier team in the heart of the UK.
Our Art Consultants
Whether you are a seasoned collector or beginning your journey, our art consultants are here to inspire and guide you every step of the way in our nationwide galleries, online, on the phone or by home appointment.

Delivery & Returns

Free UK Delivery

We're pleased to offer free UK delivery on all artwork and sculpture orders. We want you to be absolutely happy with your artwork, so we offer a 14 day cooling off period. If, for any reason, you decide it's not for you, we'll either arrange to collect the artwork free of charge or you can drop the artwork into your local gallery.

Kontaktuppgifter

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4,7

Utmärkt

TrustScore 4.5 av 5

380 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 88 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

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Betygsatt 5 av 5 stjärnor

First time purchasing from Castle Fine…

First time purchasing from Castle Fine Art in Bristol and it was a fantastic experience! Jonathan was excellent at helping us choose the right piece to celebrate our wedding, he really took the time to get to know us. Installation by Tony was smooth and professional. Thank you!

24 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Daniel has been absolutely fantastic

Daniel has been absolutely fantastic. He made the whole process so smooth, any questions I had, he had answers. No faults what so ever. Most definitely will be coming back to him in the future!

Thank you Dan!

22 april 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Disapointing experience

Disapointing experience: 8 - week delay and poor communication.

I am deeply disapointed with the service provided by castle fine art Manchester regarding my recent order. While the quality of the art itself is what one would expect, the customer experience was far below professional standards.

My artwork took over eight weeks to arrive. While delays can happen, the primary issue was the total lack of proactive communication. During this two month wait, I recieved very little support or information regarding the status of my order. When I reached out for updates,the response and support were consistently poor and confused.

For a gallery that positions itself as a premium service, the lack of transparency and customer care is unaccepatable. I hope they take feedback seriously and improve the communication protocols for future clients.

I don't know if we are naive, we ordered the lovely framed set of three summer 2025 Paul cornfield prints, and my order was made up of artwork from shop displays from different galleries, they transferred at least one from the Canterbury gallery. Is this the norm for Castle fine art?

18 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lovely Dan

Lovely Dan came on time and hung the painting quickly and expertly without fuss. Would definitely recommend

9 april 2026
Omdöme utan inbjudan
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Svar från Castle Fine Art

Hi Jane,

Thank you for taking the time to leave your lovely feedback. We appreciate it.

We are thrilled to hear that your experience with Dan during your installation was a great one.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We hope your artwork brings you joy for years to come. We look forward to seeing you soon.

Thanks,

Rachel 😊

Betygsatt 5 av 5 stjärnor

Fabulous piece of art, hung expertly

Fabulous piece of art - thank you Dulcie and a great experience hanging it with Mac who adjusted the placing of a very heavy piece by just a few cm to make sure we were happy.

7 april 2026
Omdöme utan inbjudan
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Svar från Castle Fine Art

Hi Rita,

Thank you for taking the time to leave your review.

It's amazing to hear that Dulcie and Mac provided a 5-star service that exceeded expectations during your time with us. It's great that Mac's attention-to-detail came through during the installation to ensure your happiness with your new piece - we will be sure to pass on your comments.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We hope your artwork brings you joy for years to come. We look forward to seeing you soon.

Thanks,

Rachel 😊

Betygsatt 5 av 5 stjärnor

Buying art isn’t just about the…

Buying art isn’t just about the transaction - there’s a whole lot more in the before and after too. Conversations with CFA have been great at every step. The support and direction with choice, to the install and aftercare if that’s the right word, is brilliant. It’s like dealing with friends who genuinely value your time. Hannah and Tony - thankyou!!

1 april 2026
Omdöme utan inbjudan
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Svar från Castle Fine Art

Hi Louise,

Thank you for your lovely feedback.

We completely agree - art goes beyond a purchase, and at Castle Fine Art, we strive to provide excellent customer service that goes deeper than a transaction, so we’re glad that Hannah and Tony were able to exceed your expectations.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We hope to see you again soon!

Thanks,

Rachel 😊

Betygsatt 5 av 5 stjärnor

Excellent

The Bristol castle fin art are excellent at information and have a great staff with great knowledge and are very courteous.The delivery driver (tony)was very helpful

Great serves from Johnathan.and Hannah

3 april 2026
Omdöme utan inbjudan
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Svar från Castle Fine Art

Hi Thomas,

Thank you for taking the time to leave a review.

It's fantastic to hear that Jonathon and Hannah from our Bristol gallery offered exceptional service from start to finish and that Tony was helpful when delivering your artwork.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We hope to welcome you through the doors of our gallery very soon.

Thanks,

Rachel 😊

Betygsatt 5 av 5 stjärnor

Fantastic experience from start to finish

Fantastic experience from start to finish, exceptionally helpful staff with a special mention for Kloie Thomas-Witter who went above and beyond. Absolutely delighted with my purchase

1 april 2026
Omdöme utan inbjudan
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Svar från Castle Fine Art

Hi Paul,

We are thrilled to hear that your experience with us and your art consultant, Kloie, was a fantastic one! It's great that you found an artwork that resonated with you. We will be sure to pass your glowing feedback onto her.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We truly appreciate your feedback and look forward to welcoming you again in the future.

Thanks,

Rachel 😊

Betygsatt 5 av 5 stjärnor

Excellent service from start to finish

Excellent service from start to finish. Purchased a print from Harrogate. Staff very friendly, informative and professional. No pressure selling.
Installation again friendly and professional, ensured our print was hung to perfection and that we were happy prior to leaving.

1 april 2026
Omdöme utan inbjudan
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Svar från Castle Fine Art

Hi Jan,

Thank you for your kind review.

We are so pleased to hear that your experience with us from start to finish was a friendly, informative and professional one. We will be sure to pass on your feedback onto our team in Harrogate.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

It's wonderful to hear that you’re so pleased with your artwork. We look forward to welcoming you back to the gallery soon!

Thanks,

Rachel 😊

Betygsatt 5 av 5 stjärnor

Nothing is ever too much trouble

Nothing is ever too much trouble - Damien is so personable, professional and always so prompt when dealing with any queries or questions. Castle Fine Art in Nottingham is our go to when we are choosing our next pieces - we have now purchased Jon Jones works from them & have never been anything else but totally impressed!

28 mars 2026
Omdöme utan inbjudan
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Svar från Castle Fine Art

Hi Kathy,

Thank you for your 5-star review.

Its fantastic to hear that Damien exceeded expectations with his personable and professional nature. We will be sure to pass your feedback onto him.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We truly appreciate your feedback and look forward to welcoming you again in the future.

Thanks,

Rachel 😊

Betygsatt 5 av 5 stjärnor

Fantastic experience

Fantastic experience purchasing are very first piece of art from Emma had it delivered and installed today by Dan overall great experience from start to finish thanks.

27 mars 2026
Omdöme utan inbjudan
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Svar från Castle Fine Art

Hi MOTTROM,

Thank you for your 5-star review.

We are thrilled to hear that you had a fantastic experience with us from start to finish. We will be sure to pass on your feedback to Emma and Dan.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We truly appreciate your feedback and look forward to welcoming you again in the future.

Thanks,

Rachel 😊

Betygsatt 1 av 5 stjärnor

Very poor service

Very poor service, no communication.

I have purchased from Castle Fine art in person from their Nottingham branch many times over the years and never had an issue. However my 2 most recent purchases have been made online and the service has been abysmal.

They do estimate a long delivery window (up to 4 weeks) but when spending thousands you do expect to be kept informed or at least be able to see the progress through the order tracking link you get on the auto generated confirmation email.

My first online piece arrived within a fortnight, so not too unreasonable, however my latest order is now at the 4 week point and the status on the order tracker hasn’t changed (in fact the link had expired and I had to request another in order to see that the status hadn’t moved beyond ‘confirmed’)

I have tried to call them, the phone diverts to a mobile number with the option to leave a voicemail. I have emailed but have not had a response. But this is consistent with the service others have reported.

In summary, buy in person not online!

27 mars 2026
Omdöme utan inbjudan
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Svar från Castle Fine Art

Hi Victoria,

Thank you for leaving your feedback.

We sincerely apologise for the experience you have had with us, and the frustration this has caused.

We understand how important communication is and to receive your artwork on time, we regret that we have not met your expectations. We are dedicated to addressing your concerns and rectify this matter, as a result, please contact our Client Services team at clientservices@castlefineart.com.

Thanks, Rachel

Betygsatt 5 av 5 stjärnor

Very friendly & knowledgeable staff and…

Very friendly & knowledgeable staff and great service

25 mars 2026
Omdöme utan inbjudan
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Svar från Castle Fine Art

Hi John,

Thanks for your kind review.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We appreciate it and hope to welcome you back again soon.

Thanks, Rachel 😊

Betygsatt 5 av 5 stjärnor

Commissioned piece

I commissioned a piece by the Bisaillon brothers as I already had a piece of their work I was updated on its progress, a few phone calls and emails,I was able to change a few things after seeing a ‘sample’ , it took a few months but worth the wait. Tony delivered it , moved another piece to make them work together , go the heights spot on . Great work and service

17 mars 2026
Omdöme utan inbjudan
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Svar från Castle Fine Art

Hi Liz,

Thank you for your review.

We are thrilled to hear that your experience with us from start to finish was a fantastic one.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We truly appreciate your feedback and look forward to welcoming you again in the future.

Thanks,

Rachel 😊

Betygsatt 5 av 5 stjärnor

Great customer experience, beautiful art

I've bought 3 pieces and a coffee table book over the last few years, assisted very ably by Will from Castle Fine Art. Every piece has been delivered within 3 weeks, beautifully framed, carefully wrapped and shipped with zero damage. I'm a huge fan of Billy Connolly's comedy and art and it's such a delight when each piece arrives. Castle Fine Art are a pleasure to do business with. I appreciate their after-sales care, emailing notifications when new collections become available.

20 mars 2026
Omdöme utan inbjudan
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Svar från Castle Fine Art

Hi Paula,

Thank you for taking the time to leave your lovely review.

We are thrilled that you have been a part of the family for a few years and that Will offers excellent customer service time after time.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We truly appreciate your feedback and look forward to welcoming you again in the future.

Thanks,

Rachel 😊

Betygsatt 5 av 5 stjärnor

Very happy customer

I purchased some art by Boy George during an event evening in Cardiff. Art consultant Hana looked after me before and after my purchase with advice and updates. This was not a quick process as the piece I chose was not at the gallery on the night but was shown to me on a computer as one she thought I'd like. Having the opportunity to chat with and have photos taken with George made my experience even more special.
Fast forward to March and my artwork was delivered and mounted by Tony who took the time to offer advice on the best place to put it. He also took the time to rearrange and mount art that had to be taken down to make space for the new piece.
All in all a brilliant experiece and I wouldn't hesitate to purchase from Castle Fine Arts again. Thank you to all involved.

27 november 2025
Omdöme utan inbjudan
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Svar från Castle Fine Art

Hi Sarah,

Thank you for this glowing review.

We are thrilled to hear that Hana went above and beyond to help you secure the perfect piece that suits your style. While it was not a quick process, it's great that her regular communication and Tony's installation made the experience even better!

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We truly appreciate your feedback and look forward to welcoming you again in the future.

Thanks,

Rachel 😊

Betygsatt 5 av 5 stjärnor

Simple the best

Love buying art from this company (Jonathan is our go to guy) and have recently had Tony over to hang. He did an amazing job and went above and beyond to create our little staircase gallery

18 mars 2026
Omdöme utan inbjudan
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Svar från Castle Fine Art

Hi Tessa,

Thank you for your lovely feedback.

We are over-the-moon to hear that Jonathon and Tony go above and beyond to help you build a collection that is personal to you.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We look forward to welcoming you both back to the gallery soon!

Thanks,

Rachel 😊

Betygsatt 5 av 5 stjärnor

Dan was so kind and lovely

Dan was so kind and lovely. He was able to install the artwork meticulously and quickly - he explained how they would be hung and any adjustments he made so that the paintings were level and flush with the wall. It was so lovely having him and Nicola from the gallery over to our home for this quick installation xx

16 mars 2026
Omdöme utan inbjudan
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Svar från Castle Fine Art

Hi Danielle,

We are over-the-moon to hear that Dan offered his expert skills and knowledge to you when hanging your artwork in pride-of-place. We will be sure to pass your feedback onto him and Nicola.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We look forward to welcoming you both back to the gallery soon!

Thanks,

Rachel 😊

Betygsatt 5 av 5 stjärnor

Painting hanging

Tony Church came and hung our painting, he was so polite and tidy ensuring all rubbish was taken and he done a great job !

2 mars 2026
Omdöme utan inbjudan
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Svar från Castle Fine Art

Hi Ann,

Thank you for taking the time to leave such a lovely review. We are so thrilled that Tony did a fantastic job when hanging your artwork. We will be sure to pass your feedback onto him.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We hope to welcome you through the doors of our gallery soon.

Thanks,

Rachel 😊

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