Car Simple Omdömen 

66
•
TrustScore 3 av 5

3,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I would give zero stars if I could. Horrible to deal with. No company’s locally will work with them. Car had to be sent to Dublin, the crowd car simple recommended were also terrible to deal with and... Se mer

Betygsatt 1 av 5 stjärnor

Worst company I have ever dealt with. Had to send multiple follow up emails just to get a response to my original emails. They only paid out a minor fraction of the claim so it's not even worth tak... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I was quite worried based on the other bad reviews but they must have turned a corner since. The process is quite simple and communicated well. They also work with any garage in Ireland but i... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Experience is good. For the first I started with reimbursement process, went well in the end to reimburse the amount. Pros: - customer service is good they were professional. - In the end... Se mer

Företagsinformation

  1. Försäkringsbolag

Skrivet av företaget

At Car Simple, we are committed to providing motorists across Ireland with straightforward, reliable protection for their vehicles and peace of mind when they need it most. As a regulated insurance intermediary, we work with leading brands and dealers to offer a range of automotive protection products, including Used Car Warranties, Extended Warranties, GAP Insurance, SMART Insurance, Alloy & Tyre Insurance, and Breakdown Assistance. Our focus is on delivering exceptional customer service, fair and transparent claims handling, and products that provide genuine value. We understand that making a claim can be stressful, which is why our experienced team is dedicated to guiding customers through the process with professionalism, empathy, and clear communication. At Car Simple, we believe in building long-term relationships with both our customers and our dealer partners through trust, integrity, and consistently high standards of service. Whether you're purchasing a vehicle or protecting one you already own, our goal is simple: To help keep you on the road with confidence.


Kontaktuppgifter

3,2

Medel

TrustScore 3 av 5

66 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,2

Alla omdömen

(66)

18 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I do not recommend using this company

I do not recommend using this company. They appear to be an insurance broker selling a financial services product (including via dealers) underwritten by an insurer in Malta.
I was sold this product as an extension of the dealer warranty. When I engaged with the dealer to report a problem, I was sent direct to this crowd. I paid for diagnostics. The results showed one potential engine issue and one gearbox issue. I was quickly told that the engine issue was not covered and pointed to wording buried in the policy booklet. Then I was told (after paying for diagnostics) that the warranty was void because I had just missed the service deadline. So the gearbox warranty was void because the oil filter was changed a little later than it should have been.
Also beware of the dealers...none of these constraints were explained at point of sale. I was led to believe everything excluding wear and tear was covered. I have initiated contact with ccpc as this seems like snake oil territory to me!

20 maj 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Sham Company (0 Star rating)

If there was a rating of no stars I would put it on.
I bought an additional 12 month Premium warranty on a car I bought in April 2023. I got my car serviced in April 2024 and on that there was an engine management light on and I brought my car to main dealer to resolve.
On trying to make the claim I submitted my service record from my local garage who did my service and the repair costs from the Ford Dealer who did the repair/engine management fault on the car as it was beyond the capabilities of my local garage.
I have been informed that due to been over on my service mileage although serviced within the manufactures time requirements my claim is void. Ford service is based on Mileage or within 12 months. This company are pure cowboys. At every turn they were looking for more and more irrelevant information always promising response or calls but never returning with any information.
I have spoken to consumer protection commission and FLAC who have advised me to progress with a smalls claim through the courts as my consumer rights have been impinged.
The citizens information have also advised the same.
Looking at the numerous negative review I would advise anyone who has similar issues to contact these bodies for advice and assistance.

14 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lindsay at car simple is amazing

Lindsay at car simple is amazing. She’s kind caring professional and so easy to deal with .. she is so helpful and has helped me in every way possible
I would highly recommend car simple and Lindsay

9 maj 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worst service ever…

I have handed over the car to service who recommended by them on Feb 19, 2024. And until now my car is garage. When i follow up with car simple, i dont receive any proper response from them. Even after two months they are waiting for diagnostics information?!. Dont even bother about the customer how they feel the problems. No ethics!! This warranty service is kind of scammer.

19 februari 2024
Omdöme utan inbjudan
Logotyp för Car Simple

Svar från Car Simple

Good Morning,

I am disappointed to see your review as we provided another update just yesterday regarding your claim. As you are aware the issue with your vehicle is a serious one and we are unable to validate your claim until the repairing agent, which was not nominated by ourselves, provides the information we require to proceed.

Betygsatt 1 av 5 stjärnor

Absolute waste of money

Absolute waste of money. The car dealer I bought a car off gave us this 12 month warranty and it will find
a way to not cover the problem. Stay clear!

12 mars 2024
Omdöme utan inbjudan
Logotyp för Car Simple

Svar från Car Simple

Hi

Thank you for taking the time to share your experience. We're sorry to hear that you are unhappy with our decision.

We would like to address your specific concerns and see if we can assist in resolving this for you, and would really appreciate it if you would directly message us with your policy details or email us on info@carsimple.ie.

We take all feedback seriously, and we appreciate your honesty.

Kind Regards

Car Simple Team




Betygsatt 5 av 5 stjärnor

Five stars

Since buying my car 6 months ago it’s been broken 3 times and currently broken for the 4th time. Car simple have been so understanding, cooperative, and helpful. Their team is quick and responsive and have done their best to make the process as quick and easy for me as possible. I have been so lucky that I took out my warranty with them as I was able to use the warranty for towing and to get some money back for fixing the car each time. They are available on the phone/ email to answer questions. I am really happy with every interaction I’ve had with them and I recommend their service to anyone who’s looking at taking out a warranty for their car.

27 februari 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer