Came to the Wolverhampton branch to check over a car for test drive, was welcomed and dealt with by SHAW, he was polite & very well spoken, helpful & managed to secure me a deal and went above and bey... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Shaw helped us today in the Wolverhampton branch with securing a new car for my partner. Very happy with the service we received, he stayed overtime to get it all sorted for us
Friendly enough staff but the buying experience wasn’t up to the standard expected. Bought a BMW for over £23,000 and was offered £14,000 for my Audi on the website which was clear of finance and wan... Se mer
Företaget har svarat
Very happy with my experience at Carsa. Norris was brilliant from start to finish friendly, helpful and made the whole process really easy. Would definitely recommend him.
Företagsinformation
Skrivet av företaget
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Free 90 day warranty
Skrivet av företaget
- We’ve got you covered, every step of the way.
- Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car
Kontaktuppgifter
Armstrong Way, WV13 2QU, Willenhall, England, Storbritannien
- 02046402216
Summer price drops
4,6
Utmärkt
111 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Tariq was fantastic
Tariq was fantastic - guided us through the process and also gave us the space to make the right decision. Thanks a million.
29 juli 2026
Omdöme utan inbjudan
Svar från Carsa - Wolverhampton
Dear Elton,
Thank you for taking the time to share your experience. We’re delighted to hear that Tariq was fantastic and supported you while also giving you the space to make the right decision. We appreciate your kind feedback.
Best Regards,
The Carsa Team
Svar från Carsa - Wolverhampton
Dear Hussrat,
Thank you for taking the time to share your feedback. We're delighted to hear that you found the team so helpful and that your experience with us was a positive one.
Best Regards,
The Carsa Team
I had a great experience from start to…
I had a great experience from start to finish. The staff were friendly, professional, and helpful throughout the process. They explained everything clearly, answered all of my questions, and made buying the car straightforward and stress-free. I'm very happy with my purchase and would recommend Carsa to anyone looking for a reliable vehicle and excellent customer service.
28 juli 2026
Omdöme utan inbjudan
Svar från Carsa - Wolverhampton
Dear Ohiolei,
Thank you for taking the time to share your experience. We're delighted to hear that you found our team friendly, professional, and helpful, and that the process felt straightforward and stress-free. We're pleased you're happy with your purchase and truly appreciate your recommendation.
Best Regards,
The Carsa Team
Positive Experience
Norris was a huge help - had a great experience.
9 juli 2026
Omdöme utan inbjudan
Svar från Carsa - Wolverhampton
Dear Kacey,
Thank you for taking the time to share your experience. We're delighted to hear you had a great experience and that Norris was such a help. Your positive feedback is much appreciated.
Best Regards,
The Carsa Team
Marius Wolverhampton was very helpful…
Marius Wolverhampton was very helpful and made the process as simple as possible
29 juli 2026
Omdöme utan inbjudan
Svar från Carsa - Wolverhampton
Dear Daniel,
Thank you for taking the time to share your experience. We're delighted to hear that Marius at Wolverhampton was very helpful and made the process straightforward for you. Your positive feedback is much appreciated.
Best Regards,
The Carsa Team
Absolutely disgusted in the online…
Absolutely disgusted in the online quote after telling the truth to travel 1hr and have £2200+ knocked off the quote to be told it will go to auction. Staff were nice
28 juli 2026
Omdöme utan inbjudan
Svar från Carsa - Wolverhampton
Dear Debra,
We appreciate you taking the time to share your experience and are sorry to hear how disappointed you were with the change in the valuation after travelling to see us. This is not the experience we aim to provide, and we understand how frustrating it must have been to receive a significantly lower offer than expected and to be told the car would go to auction. We’re glad to hear you found our staff pleasant, and we’ll be reviewing our valuation and communication processes to help avoid similar situations in future.
Best Regards,
The Carsa Team
Greg at Wolverhampton was very helpful…
Greg at Wolverhampton was very helpful and also Elle who did some of the paper processing work.
Facilities at the site were good, with access to drinks and toilet facilities
26 juli 2026
Svar från Carsa - Wolverhampton
Dear Di Di,
Thank you for taking the time to share your experience. We're pleased to hear that Greg and Elle were helpful and that you found the facilities at our Wolverhampton site to be good and convenient.
Best Regards,
The Carsa Team
Marius from Wolverhampton
Marius from Wolverhampton, amazing customer service, highly recommended as a sales person, 100% would go through him again for a car, very helpful, friendly, and helps with all your needs and wants in a car
28 juli 2026
Omdöme utan inbjudan
Svar från Carsa - Wolverhampton
Dear Johann,
Thank you for taking the time to share your experience. We're delighted to hear that Marius in Wolverhampton provided such helpful and friendly service and that you would happily return to him for a future car. Your recommendation is greatly appreciated.
Best Regards,
The Carsa Team
Marius.
Marius was our salesperson, very good to do business with, was no pressure from him, helped us with every question, made it a smooth and easy process to purchase a car, would happily recommend !
28 juli 2026
Omdöme utan inbjudan
Svar från Carsa - Wolverhampton
Dear Andy,
Thank you for taking the time to share your experience. We're delighted to hear that Marius made the process smooth and pressure-free, and that he was able to answer all your questions. We really appreciate your recommendation.
Best Regards,
The Carsa Team
Excellent customer service by Byron and…
Excellent customer service by Byron and Karan. Super helpful and spent time with me to answer all the questions I had.
Thanks so much guys!
28 juli 2026
Svar från Carsa - Wolverhampton
Dear Vicky,
Thank you for taking the time to share your experience. We're delighted to hear that Byron and Karan provided excellent customer service and were able to answer all your questions. Your kind feedback is greatly appreciated.
Best Regards,
The Carsa Team
Great experience, trouble with deposit.
We had a great experience with Carsa. We got a car the same day. Only thing I will say is that we paid a £39 deposit to keep a car in hold. We have been chasing for over 2 weeks for that to be refunded which is fully refundable due to taking the car. We didn’t have it taken off the final bill. Trying to get hold of someone it’s really difficult.
11 juli 2026
Omdöme utan inbjudan
Svar från Carsa - Wolverhampton
Dear Charlotte,
Thank you for taking the time to share your experience and for choosing Carsa. We're pleased to hear that you were able to get your car the same day, but we're sorry for the difficulty you've had in getting your refundable deposit returned and in reaching our team. We understand how frustrating this must be and we are reviewing our processes around deposit handling and communication to prevent this happening again.
Best Regards,
The Carsa Team
From the time we entered cards we were…
From the time we entered cards we were made to feel welcome and nothing was too much trouble. Ellie sorted us out straight away with what we were looking for in a polite and professional manner. Again nothing is too much trouble for this team. Jay from management was top class, sorted out a lift from cards to home, back to carsa, and back home again by Gregg who was also a top person, I can't believe the first class service these guys give to their customers. We used them when they were car shop and will continue for the future. Thank you team you are amazing 🤩
27 juli 2026
Svar från Carsa - Wolverhampton
Dear Mark,
Thank you for taking the time to share such a positive review. We're delighted to hear you felt so welcome and well looked after, and that Ellie, Jay and Gregg made the experience so smooth from start to finish. It's great to know you've chosen to return to us and plan to do so in future.
Best Regards,
The Carsa Team
Absolutely amazing staff and very…
Absolutely amazing staff and very informative and helpful doing their best to get me a vehicle that was cost effective and ideal for my purpose explaining how each finance works.
25 juli 2026
Svar från Carsa - Wolverhampton
Dear Leslie,
Thank you for taking the time to share your experience. We're delighted to hear that you found our team informative, helpful, and focused on finding a cost-effective vehicle that suited your needs, as well as clearly explaining the finance options. Your feedback is greatly appreciated.
Best Regards,
The Carsa Team
Greg was great
Greg was great, very polite, had a problem with the finance, technical problem, but was sorted
27 juli 2026
Svar från Carsa - Wolverhampton
Dear Gary,
Thank you for taking the time to share your experience. We're pleased to hear that Greg was polite and helpful, and that the technical issue with the finance was resolved. Your positive feedback is very much appreciated.
Best Regards,
The Carsa Team
Second Time with Carsa – Just as Excellent
From our very first experience with Carsa, we knew we would happily return—and this second experience has only reinforced that decision. The service was exceptional from start to finish, with regular updates at every stage of the process. Our sales consultant and the Manager were both professional, knowledgeable, and genuinely committed to providing outstanding customer care. Their attention to detail, clear communication, and friendly approach made the entire experience smooth and stress-free. Thank you for another excellent experience—we highly recommend Carsa to anyone looking for first-class service.
26 juli 2026
Omdöme utan inbjudan
Svar från Carsa - Wolverhampton
Dear Joanna,
Thank you for taking the time to share such a thoughtful review and for choosing Carsa again. We're delighted to hear that your second experience matched your first and that you found the service professional, well-communicated, and stress-free throughout. Your recommendation means a great deal to us, and we truly appreciate your continued trust.
Best Regards,
The Carsa Team
Svar från Carsa - Wolverhampton
Dear Alan,
Thank you for taking the time to share your positive feedback. We're delighted to hear you were pleased with both our staff and the service you received.
Best Regards,
The Carsa Team
Norris was absolutely great
Norris was absolutely great! Couldn’t ask for more! He was extremely helpful and very very nice and polite. Thank you Norris!!!
26 juli 2026
Omdöme utan inbjudan
Svar från Carsa - Wolverhampton
Dear Andreea,
Thank you for taking the time to share your experience. We’re delighted to hear that Norris was so helpful, polite, and made everything so positive for you. Your kind feedback is very much appreciated.
Best Regards,
The Carsa Team
Amazing service and very helpful staff…
Amazing service and very helpful staff especially Norris very polite and professional!
26 juli 2026
Omdöme utan inbjudan
Svar från Carsa - Wolverhampton
Dear Consumer,
Thank you for taking the time to share your experience. We're delighted to hear you received amazing service and found our team helpful, and it's great to know that Norris made such a positive impression with their polite and professional approach. We appreciate your kind feedback.
Best Regards,
The Carsa Team
Kayden provided really good customer…
Kayden provided really good customer service and the overall process was very smooth and quick
25 juli 2026
Omdöme utan inbjudan
Svar från Carsa - Wolverhampton
Dear Jawraj,
Thank you for taking the time to share your experience. We're delighted to hear that Kayden provided really good customer service and that you found the process smooth and quick. Your positive feedback is greatly appreciated.
Best Regards,
The Carsa Team
Don’t waste your time!
Greg the sales rep was great and has been let down by his manager. We had spent 2 hours and test driven the car everything was fine and we were ready to pay, until they wanted us to take out a warranty. We said we don’t want the warranty and have since found out a 1 year warranty is actually FREE on the website! Furthermore the car suddenly got reserved by another branch as soon as we declined the warranty! Coincidence I think not! Our time has been wasted and nothings been gained.
25 juli 2026
Omdöme utan inbjudan
Svar från Carsa - Wolverhampton
Dear Jonny,
We are truly sorry to hear about your frustrating experience. It's disappointing that your time was wasted, and we regret any misunderstanding regarding the warranty and the car's availability. We are reviewing your feedback internally to prevent similar situations.
Best Regards,
The Carsa Team
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