The automated texts/WhatsApp’s and calls were really efficient and helpful. The sales call from “Josh” to reserve the car was no nonsense and straight forward. The price offer on our part exchange... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very good service from start to finish. Staff were very friendly and attentive. Sam was the guy I was dealing with and was extremely helpfull and informative. Only minor issue was with the hybrid char... Se mer
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Test drove Tesla at Halesowen Branch. Great customer service. Salesman Barry is very friendly, helpful and informative.
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Carsa provided a good experience with part exchanging and taking out a new finance. I was allowed to pick a date and time to carry out a test drive and exchange providing good customer service. Wayne... Se mer
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Företagsinformation
Skrivet av företaget
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Free 90 day warranty
Skrivet av företaget
- We’ve got you covered, every step of the way.
- Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car
Kontaktuppgifter
Dudley Road 124, B63 3NS, Halesowen, England, Storbritannien
- 02046402210
Summer price drops
4,8
Utmärkt
88 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great Experience
Carsa provided a good experience with part exchanging and taking out a new finance. I was allowed to pick a date and time to carry out a test drive and exchange providing good customer service. Wayne provided a professional and friendly service answering any questions and showing consideration for needing a family car. Overall I’d recommend Carsa for future car buyers.
30 augusti 2026
Svar från Carsa - Halesowen
Dear CW,
We're delighted to hear you had a good experience with your part exchange and new finance. It's wonderful to know our team provided professional and friendly service, showing consideration for your family car needs. Thank you for recommending us!
Best Regards,
The Carsa Team
Great Experience Buying Hyundai Tucson…
Great Experience Buying Hyundai Tucson from Carsa | Halesowen.
I recently purchased Hyundai Tucson, from Carsa (Halesowen) and couldn't be happier with the whole experience. From the moment I walked in, the staff were friendly, knowledgeable, and genuinely focused on helping me find the right vehicle rather than just making a sale.
The process was smooth from start to finish / they walked me through all my options, answered every question patiently, and never made me feel pressured or rushed. The paperwork and financing side was handled efficiently too, which made the whole thing far less stressful than I expected.
The car itself was in excellent condition, exactly as described, and the team made sure it was fully prepped and ready before handover. They also took the time to go over all the features with me before I drove off, which was a nice touch.
Overall, a smooth, honest, and professional car buying experience. I'd happily recommend Carsa to anyone looking for their next car, and I'll definitely be going back when it's time to upgrade.
23 augusti 2026
Omdöme utan inbjudan
Svar från Carsa - Halesowen
Dear Haq Nawaz Gul,
We're so pleased to hear you had such a positive experience purchasing your Hyundai Tucson from us. It's wonderful to know our team made the process smooth, professional, and stress-free for you. We appreciate your kind words and recommendation!
Best Regards,
The Carsa Team
I will recommend this car company to…
I will recommend this car company to anyone who interested to get a new car
29 augusti 2026
Omdöme utan inbjudan
Svar från Carsa - Halesowen
Dear Consumer,
We are so happy to hear that you would recommend us to others looking for a new car. Your positive feedback means a lot to us!
Best Regards,
The Carsa Team
Svar från Carsa - Halesowen
Dear William,
Thank you for your fantastic feedback! We're delighted to hear that you had a smooth experience and found our prices to be good. We appreciate your kind words.
Best Regards,
The Carsa Team
Great service from Barry
Great service from Barry. Kind and considerate and flexible to our particular requirements. No pushy behaviour, simple with facts and a genuine human interaction. Thank you!
29 augusti 2026
Svar från Carsa - Halesowen
Dear David,
Thank you for taking the time to share your experience. We're delighted to hear that our team member provided great service, being kind, considerate, and flexible to your requirements, and that you appreciated the genuine human interaction.
Best Regards,
The Carsa Team
I reserved a car online paid the…
I reserved a car online paid the deposit, Went to view and test drive it at few days later. Literally drive off in my new car. The process was really good and easy. Sam who helped me made everything so easy, from explaining the car's features to signing paperwork
28 augusti 2026
Svar från Carsa - Halesowen
Dear Mrs Willis,
We're delighted to hear that your car purchase was so smooth and easy, from viewing to driving away. It's wonderful that our team member made everything so straightforward, explaining features and handling paperwork efficiently.
Best Regards,
The Carsa Team
Amazing man helped us between choosing…
Amazing man helped us between choosing 2 different vehicles with finance options etc and warranty. Highly recommend coming to carsa for choosing your new car
28 augusti 2026
Omdöme utan inbjudan
Svar från Carsa - Halesowen
Dear Ygm Forever,
Thank you for taking the time to share your experience. We're delighted to hear that our team member provided excellent assistance with vehicle choices, finance options, and warranty, making your car selection process smooth and highly recommendable.
Best Regards,
The Carsa Team
Barry was very helpful and…
Barry was very helpful and knowledgeable. Helped us understand everything. Wayne was also super helpful and saw that we had everything we needed while waiting!
28 augusti 2026
Svar från Carsa - Halesowen
Dear Molly,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was very helpful and knowledgeable, and that everything was clearly explained. Your positive feedback is greatly appreciated.
Best Regards,
The Carsa Team
Very helpful and so quick easy
Very helpful and so quick easy. Very happy
27 augusti 2026
Omdöme utan inbjudan
Svar från Carsa - Halesowen
Dear R r,
Thank you for your wonderful feedback! We're so happy to hear that you found our service helpful and efficient. We truly appreciate your kind words.
Best Regards,
The Carsa Team
Very smooth experience
Very smooth experience, and very helpful and friendly staff.
27 augusti 2026
Omdöme utan inbjudan
Svar från Carsa - Halesowen
Dear Samuel,
Thank you for taking the time to share your experience. We're delighted to hear you had a very smooth experience and found our staff helpful and friendly. Your positive feedback is greatly appreciated.
Best Regards,
The Carsa Team
Adam sales person was friendly and…
Adam sales person was friendly and informative without being pushy. He left us to view the car in our own time.
25 augusti 2026
Omdöme utan inbjudan
Svar från Carsa - Halesowen
Dear Sue,
We're delighted to hear you had such a positive experience with our salesperson. It's wonderful to know they were friendly, informative, and allowed you to browse at your leisure. Thank you for sharing your feedback.
Best Regards,
The Carsa Team
Excellent service from start to finish
Excellent service from start to finish. The staff were friendly, professional, and very helpful...
26 augusti 2026
Svar från Carsa - Halesowen
Dear Gayathiri ,
Thank you for taking the time to share your positive experience. We're delighted to hear you received excellent service from start to finish and found our team friendly, professional, and very helpful.
Best Regards,
The Carsa Team
Excellent service from adam
Excellent service from adam, gave great communication and delivered the car perfect
25 augusti 2026
Omdöme utan inbjudan
Svar från Carsa - Halesowen
Dear Matthew,
Thank you for taking the time to share your experience. We're delighted to hear that our team member provided excellent service and great communication, and that your car was delivered perfectly.
Best Regards,
The Carsa Team
Good online system
The automated texts/WhatsApp’s and calls were really efficient and helpful. The sales call from “Josh” to reserve the car was no nonsense and straight forward.
The price offer on our part exchange was halved in the 5 days between the quote and the day of purchase, which was disappointing.
“Barry” in the Halesowen show room was our salesperson. He was helpful with the test drive, knowledgable and helpful about the sale and extras and respected our right to decline the extras. Very nice guy.
Happy with our overall experience.
24 augusti 2026
Omdöme utan inbjudan
Svar från Carsa - Halesowen
Dear Dakota,
We're pleased to hear that our automated communications were efficient and that your sales call was straightforward. We appreciate your feedback regarding the part exchange valuation and understand your disappointment. It's great to know that your salesperson was helpful and knowledgeable. Thank you for sharing your positive overall experience.
Best Regards,
The Carsa Team
Outstanding service from Barry!
I recently bought a car through Carsa and had a great experience from start to finish, all thanks to Barry. He was professional, welcoming, and made the whole process completely stress-free.
There was no pushy sales pressure—just honest, clear communication, helpful advice, and genuine care in making sure everything went smoothly. Barry answered all of my questions, handled the paperwork efficiently, and ensured the car was perfectly prepared for pick-up.
If you’re visiting Carsa, I’d highly recommend asking for Barry. Top-class service!
23 augusti 2026
Svar från Carsa - Halesowen
Dear Jay,
We're delighted to hear you had such a great experience from start to finish. It's wonderful to know that the process was stress-free, with clear communication and helpful advice, and that your car was perfectly prepared. We truly appreciate your recommendation!
Best Regards,
The Carsa Team
Svar från Carsa - Halesowen
Dear James,
We're delighted to hear you received great service and experienced a nice, quick sale. Thank you for your positive feedback; we appreciate it greatly.
Best Regards,
The Carsa Team
Wayne was absolutely amazing he made…
Wayne was absolutely amazing he made everything so easy! Would recommend him to anyone! Thank you Wayne ❤️
22 augusti 2026
Omdöme utan inbjudan
Svar från Carsa - Halesowen
Dear Tani,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was absolutely amazing and made everything so easy for you. Your recommendation is greatly appreciated.
Best Regards,
The Carsa Team
Great Customer Service
Test drove Tesla at Halesowen Branch. Great customer service. Salesman Barry is very friendly, helpful and informative.
22 augusti 2026
Omdöme utan inbjudan
Svar från Carsa - Halesowen
Dear Anmol,
We're delighted to hear you had such a positive experience during your test drive. It's wonderful to know our team member was friendly, helpful, and informative.
Best Regards,
The Carsa Team
Barry is great
Barry is great, really informative, no rush service. Very happy overall. Thank you so much.
22 augusti 2026
Svar från Carsa - Halesowen
Dear Andrew,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was informative and provided a no-rush service, leaving you very happy overall.
Best Regards,
The Carsa Team
Kayden was fantastic throughout our…
Kayden was fantastic throughout our entire experience. He understood what we wanted, found the right deal for us and did it all with a smile. Strong recommend on Carsa Halesowen.
21 augusti 2026
Omdöme utan inbjudan
Svar från Carsa - Halesowen
Dear Calum,
Thank you for taking the time to share your experience. We're delighted to hear that our team member understood your needs and found the right deal for you with such a positive attitude. We truly appreciate your strong recommendation.
Best Regards,
The Carsa Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.