Carpet Express Omdömen 1 118

“Carpet Express has been absolutely outstanding, and I cannot say enough wonderful things about this company, especially Linda. After losing our home in a fire, it took four long years to rebuild, and having caring, compassionate professionals by our side during that process meant more than I can ever express.

From the beginning, the team at Carpet Express treated us with kindness, patience, and genuine care. In the middle of such a difficult journey, they brought comfort and reassurance every step of the way.

Linda, in particular, was extraordinary. When we discovered a manufacturing defect in the carpet in one of our larger rooms, she took charge immediately and guided us through the entire claim process from start to finish. She handled everything with incredible professionalism and compassion, including working with the manufacturer, coordinating shipping, arranging removal, and making sure the reinstallation was completed. She made a stressful situation feel manageable, and that kind of service is rare.

I will never be able to thank Linda enough for how much she helped us. Carpet Express is a company of true professionals who genuinely care about their customers, and Linda is simply exceptional. I give Carpet Express and Linda my highest possible recommendation.”

Carpet Express was an absolute pleasure to work with. Dennis, in particular, was courteous and very responsive. The delivery was on time and material was as expected. I'd highly recommend this company.

Wonderful customer service! Dennis not only offered me a lower price than what I saw online, he also searched to find the freight company with the lowest rates to get my flooring from Georgia to New York. Great experience. I will definitely go back to this company if I ever need flooring again!

Customer service was great and product was good quality

Quick delivery, good price and good product

Sonja was extremely attentive to my unique situation. She got me a great price, assured my delivery would arrive in the tight time frame I had, and was very pleasant to work with. 11/10 experience :)

The salesperson was easy to work with, my flooring was shipped the next day and the communication was clear. Appreciate the ease of working with you!

Joyce made my purchase easy and I was kept informed as to what was happening with my purchase the entire time from the initial phone call to delivery. Thanks for your help

My salesman Dennis makes my experience with carpet express the most enjoyable part of my projects!!!! He is a leader in the industry with the knowledge and the pure drive to keep all my customers happy!!!

LAGRETTA AND MIKE ALWAYS GO THE EXTRA MILE TO MAKE SURE I GET WHAT I NEED

Deborah was fantastic with communicating when it would arrive. Items came in good shape, not damaged as promised.

Ms. Debra Collin’s is great sales rep. We love Carpet Express.

Sonja was kind and patient as I sorted through multiple designs and face weights. She gave her opinion when necessary, and was thoughtful about how she did it. Southwestern was also amazing, delivered our items ON TIME, and always notified us when it’s been delivered.

Excellent quality, excellent phone service. My rep Sonja was attentive and proactive. Deliver was prompt and carrier (driver) was excellent. Dropped off right at the front porch even though they didn't have to. Installer complimented the carpet quality AND the pad.

Joyce Davis was excellent source of information and helped to make my choice easy! Very satisfied with my purchase. Will be telling others for sure!

We have been working with Carpet Express for about a 3 weeks and have found them to provide excellent customer service and quality products!

Everyone was very nice and helpful and I got my order within a few days. I am very happy with my product.

Alan was fantastic!!! I explained my project & he was SO helpful! I even called back the next day & added carpet to the order. I received my order timely and the quality was excellent on both the tile & the carpet... even my installer was impressed with them. I will definitely be using y'all again & again on my rental units as well as my home. Thanks!