Carhood Omdömen 

327
TrustScore 2.5 av 5

2,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Ignorant pig-headed management who won't take accountability for how poorly the business is run. They operate out of public car parks in Eagle Farm which is NOT LEGAL. Acting with complete disregard... Se mer

Betygsatt 1 av 5 stjärnor

I inadvertently informed the staff at Tullamarine (Melbourne) depot that I'd be away for two weeks without internet while dropping my car there. They took the advantage and emailed me saying my front... Se mer

Betygsatt 4 av 5 stjärnor

Hireing a car from Carhood was a very easy, trouble free experience. They originally had us asigned to a smaller car (Corolla) than we had ordered through a hire site as they hadn't received our orig... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

This is the third time we have used CARHOOD. Each time the system has worked with the occasional hiccups but things appear to be improving. Payment for June rental has just come through in full... Se mer

Företaget har svarat

Företagsinformation

  1. Parkeringsplats
  2. Biltillbehör
  3. Biluthyrningsbyrå
  4. Resebyrå

Informationen kommer från olika externa källor

Australia's #1 Airport Car Sharing Company


Kontaktuppgifter

2,6

Dålig

TrustScore 2.5 av 5

327 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,6

Alla omdömen

(327)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

thank you truly saves me so much as i…

thank you truly saves me so much as i travel to Melbourne regular, and it was becoming very costly to rent elsewhere. Service is great cars are excellent way better value for the price. Thank you Carhood . Highly recommend Carhood and i do to all i know.

20 maj 2018
Omdöme utan inbjudan
Logotyp för Carhood

Svar från Carhood

Hi, Emma. Thank you for your feedback! We hope to see you again soon. :)

Regards,
Carhood

Betygsatt 4 av 5 stjärnor

Satisfied driver.. :)

Great idea; good service helpful and friendly staff. If it wasn’t for the location it would be 5 stars, return wise.

Overall very satisfied would recommend and use it again.

20 maj 2018
Omdöme utan inbjudan
Logotyp för Carhood

Svar från Carhood

Hi, Thank you for your feedback! We hope to see you again soon. :)

Regards,
Carhood

Betygsatt 5 av 5 stjärnor

Efficient and reliable

Efficient and reliable. Thankyou.
I use Carhood every time I come to Sydney and they never let me down.

19 maj 2018
Omdöme utan inbjudan
Logotyp för Carhood

Svar från Carhood

Hi, Alison. Thank you for your feedback! We hope to see you again soon. :)

Regards,
Carhood

Betygsatt 4 av 5 stjärnor

Great service

Great service. securely locked away. car washed when picked up. Driven to terminal and picked up by uber at Carhood cost. would use them again.
one comment though: Carhood had a record of our return date and time but our car was parked right at the back behind all other cars and we had to wait till they moved numerous cars before getting to ours.
perhaps a bit better organisation of the cars knowing that owners were about to pick up. Not a hard task and system would be more streamlined.
if that had happened I would give 5 stars.

19 maj 2018
Omdöme utan inbjudan
Logotyp för Carhood

Svar från Carhood

Hi, Paul. Thank you for your feedback! We hope to see you again soon. :)

Regards,
Carhood

Betygsatt 4 av 5 stjärnor

This was the first time I used carhood

This was the first time I used carhood. It made a massive change on how I plan travels from now on. The only bad experience for me wad that, I had to wait for an hour to get picked, and I was waiting in cold windy weather with my two infants.

19 maj 2018
Omdöme utan inbjudan
Logotyp för Carhood

Svar från Carhood

Hi, Thank you for your feedback! I am sorry to hear the experienced that you have to go through while waiting for your vehicle. We are heavily under staff but are currently recruiting to give you the best service you deserve. We hope to see you again soon. :)

Regards,
Carhood

Betygsatt 3 av 5 stjärnor

Sydney rental

Sydney warehouse looks dodgy when you arrive, particularly at night. But easily managed to process rental.
The car ran well with no problems, obviously the lower you pay also reflects on the quality of the car. they had nice cars there that weren't on offer at time of booking.
Only real issue was not giving an option to pay bond on a separate card. However got the money back quickly.
Would utilise again

19 maj 2018
Omdöme utan inbjudan
Logotyp för Carhood

Svar från Carhood

Hi, Thank you for your feedback. We apologise for the inconvenience that this has caused you. We are saddened to hear that you had this experience while renting a car at Carhood. If you can send us an email at support@carhood.com.au along with your confirmation number, one of our CS will get in touch with you.

Thanks,
Carhood Team.

Betygsatt 5 av 5 stjärnor

Excellent Service

19 maj 2018
Omdöme utan inbjudan
Logotyp för Carhood

Svar från Carhood

Hi, Paul. Thank you for your feedback! We hope to see you again soon. :)

Regards,
Carhood

Betygsatt 5 av 5 stjärnor

All good

All good, customer service was perfect

19 maj 2018
Omdöme utan inbjudan
Logotyp för Carhood

Svar från Carhood

Hi, Eva. Thank you for your feedback! We hope to see you again soon. :)

Regards,
Carhood

Betygsatt 4 av 5 stjärnor

Great Idea, Convenient Airport Service, Needs More Renters

I have been using Carhood for three years now as a means of dropping my car off at the airport, once or twice a year. The service is great, using Uber for the trip from depot to airport.
The location of the depot suits us and in reality the time for transfer is about 30 mins in each direction which is really 10 minutes more than a conventional off site long term carpark.
It has been difficult to receive income for my car recently, maybe there is not enough awareness or a substantial fan base yet, so mostly my car is exactly as I left it, no kms and of course not washed.
I wish you well, hopefully next time, someone will rent my car!

17 maj 2018
Omdöme utan inbjudan
Logotyp för Carhood

Svar från Carhood

Hi, Kurzo. Thank you for your feedback! I am sorry that you have to experience the delay of your payment. Rest assured that this won't happen again. We hope to see you again soon. :)

Regards,
Carhood

Betygsatt 5 av 5 stjärnor

excellent

second time using carhood, excellent! will use again in the future

17 maj 2018
Omdöme utan inbjudan
Logotyp för Carhood

Svar från Carhood

Hi, Trama. Thank you for your feedback! We hope to see you again soon. :)

Regards,
Carhood

Betygsatt 4 av 5 stjärnor

Easy & Convenient

Good concept, easy to book. Understand that we are renting private cars owned by individuals but Car Hood should mandate that they are kept in good condition inside and out. The car I rented had a few dents all around and felt that it wasn't serviced in a while.

17 maj 2018
Omdöme utan inbjudan
Logotyp för Carhood

Svar från Carhood

Hi, Dhaval. Thank you for your feedback! We will make sure that we will invest more time to inspect on the vehicles before having it rented. We hope to see you again soon. :)

Regards,
Carhood

Betygsatt 5 av 5 stjärnor

I did have some frustrations with…

I did have some frustrations with Carhood at Sydney previously, but we had a very quick turnaround this time and excellent service

16 maj 2018
Omdöme utan inbjudan
Logotyp för Carhood

Svar från Carhood

Hi, Charles. Thank you for your feedback! We hope to see you again soon. :)

Regards,
Carhood

Betygsatt 3 av 5 stjärnor

Great idea, could work on customer service

The idea behind carhood is great.
Unfortunately I had to drive my baby with me to the drop off, which meant my car seat and baby viewing mirror were still in the car. Carhood removed the mirror with such force that the fastening strap completely snapped, and they wouldn’t cover this under their insurance. If I had known they’d remove the mirror, I would have done it myself (I assumed they would just rent to a family with kids that needed the seat & mirror).
I am on the fence as to whether I will use this service again.

16 maj 2018
Omdöme utan inbjudan
Logotyp för Carhood

Svar från Carhood

Hi, Clare. Thank you for your feedback. We apologise for the inconvenience that this has caused you. We are saddened to hear that you had this experience while renting a car at Carhood. If you can send us an email at support@carhood.com.au along with your confirmation number, one of our CS will get in touch with you.

Thanks,
Carhood Team.

Betygsatt 5 av 5 stjärnor

They were great and easy to understand

They were great and easy to understand. (Im Deaf by the way )
I will go back for sure because of their service and being patience too.
10/10 !!!!!

16 maj 2018
Omdöme utan inbjudan
Logotyp för Carhood

Svar från Carhood

Hi, Patrick. Thank you for your feedback! We hope to see you again soon. :)

Regards,
Carhood

Betygsatt 5 av 5 stjärnor

Easy process, professional service

My car is not rented out but the whole process of dropping and collecting car is easy and flawless.

The staff is very kind to offer me an UBER car when I missed the shuttle on drop off.

Keep up the good work, I will be back.

16 maj 2018
Omdöme utan inbjudan
Logotyp för Carhood

Svar från Carhood

Hi, Riki. Thank you for your feedback! We hope to see you again soon. :)

Regards,
Carhood

Betygsatt 3 av 5 stjärnor

They are good overall,except in…

They are good overall,except in communication. They hardly reply to mails on time.

16 maj 2018
Omdöme utan inbjudan
Logotyp för Carhood

Svar från Carhood

Hi, Vishwanath. Thank you for your feedback. We apologise for the inconvenience that this has caused you. We are saddened to hear that you had this experience while renting a car at Carhood. If you can send us an email at support@carhood.com.au along with your confirmation number, one of our CS will get in touch with you.

Thanks,
Carhood Team.

Betygsatt 5 av 5 stjärnor

Great value

Easy to book. Easy to pick car up. Easy to drop car off. Received refund of security with 3 business days. Great value for money. Would recommend to friends family.

16 maj 2018
Omdöme utan inbjudan
Logotyp för Carhood

Svar från Carhood

Hi, Teddy. Thank you for your feedback! We hope to see you again soon. :)

Regards,
Carhood

Betygsatt 4 av 5 stjärnor

It was a nice experiences with carhood

It was a nice experiences with carhood. Staff is friendly and I got my car back in one piece. Interior clean was spotless and but body wash was not up to standard (but can't complain). I parked my car for 3 weeks for free and it was driven by some one for 8 days (450km). Getting $72 back.

16 maj 2018
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer