Ignorant pig-headed management who won't take accountability for how poorly the business is run. They operate out of public car parks in Eagle Farm which is NOT LEGAL. Acting with complete disregard... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I inadvertently informed the staff at Tullamarine (Melbourne) depot that I'd be away for two weeks without internet while dropping my car there. They took the advantage and emailed me saying my front... Se mer
Hireing a car from Carhood was a very easy, trouble free experience. They originally had us asigned to a smaller car (Corolla) than we had ordered through a hire site as they hadn't received our orig... Se mer
Företaget har svarat
This is the third time we have used CARHOOD. Each time the system has worked with the occasional hiccups but things appear to be improving. Payment for June rental has just come through in full... Se mer
Företaget har svarat
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Australia's #1 Airport Car Sharing Company
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Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Low price rental
Low price, simple, easy to book and excellent customer service. They will pick up and drop off to airport as you demand. Definitely recommend to everyone, I will use it again. Heaps better than car rental companies.
Smooth and efficient process
Smooth and efficient process, car model matched advertisement. Car needs some maintenance, but still ok. Overall great experience.
If you've got the time, it's the best choice.
Carhood upfront seemed a little too good to be true. The price point was awesome. The service was great - staff were friendly and helpful. There was no real barriers to the transaction and I love the concept of taking car sharing to rentals.
Only reason it's not 5 stars is the distance to the Melbourne airport from the car park, it would be ace to have that communicated (only 10-15 minutes, though I was on a delayed flight, and felt a bit in the dark about the time frame for arrival).
Would and have recommended this service to a friend in Brisbane already. Will use again.
Good service once we got the car
Good service once we got the car, dissapointed that the office was closed when we arrive at 10 pm, even though a 10pm pick up had been requested.
unfortunately the car Id booked months…
unfortunately the car Id booked months in advance was changed to one that was very uncomfortable to sleep in.
Hopefully next year when I come down for the Phillip Island Historics youll have something that the seats fold down flat in.
Everything else was fine.
Straightforward, Easy Process With Great Prices
Easy, straightforward process with prices so cheap you won't use a traditional rental company again! Free pick up and drop off to the airport so transfers aren't a problem. Staff are also very friendly.
They are reasonable and helpful
They are reasonable and helpful. Appreciated.
It was the worst ever experience with a…
It was the worst ever experience with a car rental company anywhere in the world. The telephone number provided for airport pickup to go to the rental company was not reachable. I had to wait 2 hrs to be picked up from the airport and that was also only possible after I got in touch with Rentalcars.com from whom I had originally made the booking.
Would never recommend anyone to use Carhood.
Totally positive experience.
Every step in dealing with this company was positive.
On-line booking straightforward.
Price was competitive.
Airport to depot transfer went as scheduled.
Administrative procedures were fast.
Vehicle provided was modern and clean.
Only disappointment is that you don't operate in Townsville which is my next destination.
Fantastic service
Service on par withe the biggies and a genuine budget price.
Pick up from airport was made with minimal delay - 5 minutes from call. Very polite driver. Car paperwork took about 10 minutes from arrival at depot. Car was excellent - above quality of original booking.
Drop off was seamless. In and out and back at airport inside 15 minutes. I would use them again.
The car itself was fine but customer service is atrocious
The car itself was fine. Sadly we got a parking ticket which we tried to contest. We informed carhood of this when we returned the car and they kept our bond. We sent numerous emails requesting the parking ticket was put into our name so we could contest it but Carhood did not do this. We have also emailed numerous times asking for an update on whether they are going to pay the fine and refund us the difference between the fine amount and the deposit. The fine was issued over a month ago and to date they have not paid it. We are very concerned that this will have an additional cost to us with no responses from Carhood at all. Disgusting communication.
I had to spend about $30 on a taxi to…
I had to spend about $30 on a taxi to get to the car, I was not aware of the after hours procedure until a couple of days before collecting the car. I booked a gps which was not in the car which meant I had to pay for roaming data to use google maps.
Staff were excellent
Staff were excellent. Car was more than satisfactory
nice staff
nice staff , easy to receive the car
but the best way, you need to have a counter at the airport, it'll help yours customers easy to contact with you than now
allowed mileage too low
allowed mileage too low, i had to buy 600km extra
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