Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I had a very good experience. quality of the product was excellent. well packaged, ensuring no damage. Would recommend to anyone looking for these types of products.

Betygsatt 5 av 5 stjärnor

This is an expensive item granted, BUT it is exceptionally well designed. Someone or some team put dedicated time and careful thought and well laid plans into this package. Or maybe they're just geniu... Se mer

Betygsatt 5 av 5 stjärnor

Really like the transfer bench--saved me from having to remodel the bathroom and put in a walk-in shower. Works great! Was disappointed that the toilet rails were on back order--have been waiting over... Se mer

Betygsatt 5 av 5 stjärnor

I bought this product so I would be able to take showers while staying at hotels as I have a left leg prosthetic. The product is easy to transport and came with a travel bag. It weighs 10 lbs and is t... Se mer

Företagsinformation

  1. Leverantör av hjälpmedel för personer med funktionsnedsättning
  2. Apotekshandel

Informationen kommer från olika externa källor

Our value is our knowledge. While our products are available across the web, hands on advice, knowledge and personal assistance are not. Our real success comes from helping people attain the lifestyle they aspire to. Focusing on people first assures us success in business, at home, and in our community.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

120 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(120)

3 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Good product

Good product and service. Order arrived in excellent condition. There was one piece of the order missing but they are taking care of that.

12 februari 2016
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

shipping

shipping is slow even after paying the additional charge wish they could give more info so you could track order

11 februari 2016
Omdöme utan inbjudan
Logotyp för CareProdx.com

Svar från CareProdx.com

Brantley. Our system automatically sends tracking updates, but as we know not all email gets through. Plus Idaho to Alabama is a long way. We will be updating our product pages to help give better shipping times information.

Betygsatt 3 av 5 stjärnor

Delayed shipping

Ordered 11/19, was told order would go to manufacturer the next day. Product didn't ship until after Thanksgiving, arriving 12/4. Needless to say, disappointed in timeliness after specifically inquiring - as well as having to make alternate showering arrangement in the interim. The product is good and works as represented.

10 februari 2016
Omdöme utan inbjudan
Logotyp för CareProdx.com

Svar från CareProdx.com

Couldn't agree with you more June. The Ocean Chairs are slow to ship, and then with the holiday it seemed to take forever. We will be updating all our product pages with better information on when to expect shipments.

Betygsatt 3 av 5 stjärnor

Not very sturdy

Loved that I could get the chair thru the small bathroom door. I found there was really no way to lock the arm rests in place. If the person in the chair tries to move in the chair, they are likely to pull the arm rests off. The seat really does not lock in place, makes me nervous.
My husband is blind, can't walk without aids and has spinal stenosis. The seat of the chair is really not high enough as he is 6'3" and does not have enough strength to lever himself out of the chair so I add cushions and put them in a large water proof bag.
I will say that having something that goes thru the door is good.

10 februari 2016
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Poor assistance.

Sent wrong parts for our application and got the run around trying to order the needed pieces.

10 februari 2016
Omdöme utan inbjudan
Logotyp för CareProdx.com

Svar från CareProdx.com

Paul. I understand that we sent the parts per the original order but modifications needed to be made at your location. We will continue to work with you on helping fix the problem. I do want to point out, however, that the order was correctly shipped. With complex orders like handicap door openers, these types of installation issues can occur. Having just received photos of your install problems yesterday, we believe that the "getting the run around" statement is unfair.

Betygsatt 5 av 5 stjärnor

GREAT SERVICE

Customer service took care of a little problem almost before we hung up. Order arrived before time. GREAT PRODX.

10 februari 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service.

Original purchase request was discontinued. Recommendations were made for alternative products by service reps. Product was selected and promptly shipped. Very happy!

9 februari 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thanks CareProdx

I recently ordered a shower/commode chair.
Product was great, delivered promptly, well packaged and easy to assemble.

1 februari 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Tilt shower chair w/20" seat.

This is an expensive item granted, BUT it is exceptionally well designed. Someone or some team put dedicated time and careful thought and well laid plans into this package. Or maybe they're just genius class at what they do : ) Both? : ) : )

29 januari 2016
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Tilt shower chair.

This is a good shower chair. The headrest does not work for my daughter and a phone call to get another part was not returned.

512/771-5800

28 januari 2016
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Patrick Gilroy

We ordered you product with the plum colored seat or backrest. We received gray. We were disappointed to receive the wrong color. Otherwise our experience was good.

28 januari 2016
Omdöme utan inbjudan
Logotyp för CareProdx.com

Svar från CareProdx.com

Patrick, we will send you the plum colored backrest. The seat was ordered in gray and does not come in plum. Apologies for the backrest mistake.

Betygsatt 1 av 5 stjärnor

Shipping and Customer Service

The customer service representative who contacted me was rude, abrupt, and not helpful. When I called back to request he send me a receipt for an additional charge he had made to my credit card he explained in a very condescending and rude manner as to how to check my junk folder for missed emails. Additionally, I think that your shipping costs to Alaska are outrageous. I have placed many orders over the last few months for walkers, wheelchairs, and other assorted items and NEVER have I paid over 150 dollars per item.
If I had found a different option to purchase the product that I needed, I would have cancelled my order immediately. I do not plan on shopping with you in the future.

28 januari 2016
Omdöme utan inbjudan
Logotyp för CareProdx.com

Svar från CareProdx.com

Donna. On the shipping, unfortunately those chairs ship assembled and the box is quite large. They ship freight, not standard UPS or FedEx. The actual freight bill to Alaska was $180. As owner of CareProdx, we take complaints of rudeness quite seriously. I have gone back and listened to the phone calls and honestly could not identify any rude behavior by our customer service rep. Please accept our apology for any confusion and miscommunication.

Betygsatt 4 av 5 stjärnor

Great product

Great products and customer service. Do wish the orders would ship faster.

28 januari 2016
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer