Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Care Indeed is a well run and staffed with wonderful compassionate carers and nurses. Dealing with them was a brilliant experience. I used the company for my own post-operative care and they exceeded... Se mer

Betygsatt 3 av 5 stjärnor

The care provided has been quite good, but scheduling efficiency has been poor. The reponse time to messages left on the ClearCare site has been very inconsistent. Every change in schedule has been... Se mer

Betygsatt 5 av 5 stjärnor

Mark Naval from Care Indeed has been an excellent caregiver. He works very well with my elderly father, who has suffered from a severe head injury, as well as dementia. My father needs someone with... Se mer

Betygsatt 5 av 5 stjärnor

Excellent home care provider service. The Management team and staff did an superb job in arranging the home care needs that I had requested once I was released from the hospital. The home care servic... Se mer

Företagsinformation

  1. Hemsjukvård
  2. Apotekshandel

Skrivet av företaget

Care Indeed is the Bay Area's trusted provider of non-medical home care services • Founded and managed by nurses who have been caregivers too • Offers hourly and live-in care; 4 hours at least twice a week is the minimum • Services include: assistance with personal care and hygiene, support with mobility, help with household chores, companionship, and transportation • Free in-home assessment • 24/7 phone support • No deposit or long-term contract required • We process and send out Invoices on a weekly basis • We bill major long-term care insurance companies • Care Indeed's client base is made up mostly of referrals from satisfied clients and colleagues in the industry. We are known for delivering home care that is safe, reliable and affordable. We're here to help because we want to help.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

30 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Administrative Mess

The care givers that Care Indeed have been of mixed quality. Some of them are excellent and some of them just want to stare at their phones all day.

The most frustrating part of Care Indeed is their internal processes and customer support. Invoices are frequently inaccurate. Every bill is an adventure. In addition, they do not respond to emails or phone calls on a timely basis.

22 augusti 2019
Omdöme utan inbjudan
Logotyp för Care Indeed

Svar från Care Indeed

Hi Adrian,

We’re so sorry to hear about your recent experience. We always aim to deliver the highest quality service and thank you for taking the time to bring this to our attention. We will use the feedback to make us better to ensure this doesn’t happen again.

Please know we take your feedback seriously. We are looking into this issue and hope to resolve it promptly for you.

Betygsatt 5 av 5 stjärnor

Excellent care giving.

Excellent care giving.

CareIndeed provided the best case we have received so far.
They seem to invest highly in their care-giver's development so the results are not surprising.

Thank you CareIndeed team for your great service!

22 maj 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

PROFESSIONALISM.

THE MANAGERS I DEALT WITH,HANNA AND MARY, RAN A TIGHT SHIP, CLOSELY MONITORING AND ASSESSING THE ACTIVITIES AND WHEREABOUTS OF THEIR EMPLOYEES.
MOST DAYS WERE A NEW ADVENTURE, OFTEN REQUIRING QUICK CHANGES TO SCHEDULES, HOURS AND ACTIVITIES.
HANNA AND MARY WERE CONSISTENTLY FLEXABLE AND SUPPORTIVE OF OUR CHANGING NEEDS. THE CAREGIVERS WERE GENERALLY WELL TRAINED AND HELPFUL. JACINTA/JEZZ WAS TRULY OUTSTANDING.

13 februari 2019
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Good care

Skilled, friendly caregivers for my young adult daughter (recovering from brain injury). They are available 24/7 and are very flexible about changes to schedule.

5 december 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

"Great" Care Indeed!

I have been working with Care Indeed for more than a year now and have found their service and staff exemplary! I have a very challenging disabled adult child that requires round the clock care. Management and staff have been great. In particular, Joett, Luigi and Martin have done a great job making sure my daughter has the care she needs. Communication avenues are solid. I started by adding them in part time, it was not long before we decided to use Care Indeed 100%! Today we have a wonderful main, full time care giver that regularly exceeds our expectation for good care - maybe name change to "Great" Care Indeed! So grateful for this agency and it's staff!

13 november 2018
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Care Indeed is a valued partner for our…

Care Indeed is a valued partner for our family. We entrust them with understanding our specific needs, matching the appropriate caregiver with those needs and providing flexibility on scheduling. Additionally, vetting and training of their caregivers is an important part of their service and they do this very well. Having a company do all of the above is no small task.
I took care of one parent without using a service in the past and I can say that the "peace of mind" knowing that someone is assisting in the challenging privilege of taking care of an elderly person is a highly valued asset.

Good well done!

8 november 2018
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Excellent Service

Office staff is exceptionally responsive to my and my son's (my primary caregiver) needs, with a hands-on personal touch. Attendants are professional, compassionate and have lots of patience with me, for which I am very grateful. The only reason this rating is not 5 stars is for lack of continuity of care - too many changes in caregivers. Otherwise, I highly reccommend this service.

8 november 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Mar is very polite

Mar is very polite, hard working and pleasant person. She taken care of our mom very nicely.
We are very happy with her work and will be requesting her back to help our mom.

1 november 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Mark Naval, Care Indeed - skilled and compassionate caregiver

Mark Naval from Care Indeed has been an excellent caregiver. He works very well with my elderly father, who has suffered from a severe head injury, as well as dementia. My father needs someone with a lot of patience and compassion, as well as skills and strength to help him in the bathroom. Mark is able to assist my father with all of these needs, and we are thankful to be able to rely on him.

9 oktober 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Service and Great Response

I engaged Care Indeed to provide additional support for my Mom who was in Memory Care. She had been gaining weight since starting a new medication and the memory care facility wasn't able to provide her enough care. We needed help with getting Mom ready in the morning and with doing her PT exercises regularly. Care Indeed quickly helped to provide additional staff. The staff assisted with Mom's PT exercises and it was the first time at the Physical Therapist actually said that she made improvements. The staff Care Indeed provided appeared to be truly caring and my Mom really appreciated them.

8 oktober 2018
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Good Caregivers. Spotty communication. Inefficient Scheduling.

The care provided has been quite good, but scheduling efficiency has been poor. The reponse time to messages left on the ClearCare site has been very inconsistent.
Every change in schedule has been rocky with numerous personnel changes prior to the event. It feels as if the agency is constantly scrambling to find workers.
The care giving is obviously the most critical measure of a senior care agency, but needed improvements in the scheduling reduces my rating from a 4.5 to a 3.

1 december 2017
Omdöme utan inbjudan

Detta är Trustpilot

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