Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Super fun and cute designs and fonts (it looks like you actually wrote the card yourself), your order is in your own currency, so there is no headache of having to convert one to the other! There is a... Se mer

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Betygsatt 5 av 5 stjärnor

I live in the UK and Cardly provides a great cost effective and reliable service for all of our Canadian family celebrations. Great choice of cards, easy to use and the gift cards can be used acro... Se mer

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Betygsatt 5 av 5 stjärnor

Cardly is truly exceptional. Their team is so personable, and their customer care is on another level. Every interaction feels thoughtful and intentional. I’ve told my entire family about them, and no... Se mer

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Betygsatt 5 av 5 stjärnor

Just to say I am over the moon with this site ,I've used you for the first time for well wishes for my cousin received within a few days ! There new year card still hasn't been received since posting... Se mer

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Företagsinformation

  1. Presentbutik
  2. Presentförpackningsbutik
  3. Pappersbutik

Skrivet av företaget

Send a personal, handwritten greeting card without lifting a pen. You write. We post. Send cards to friends and family in the UK, Europe, US, Canada, Australia and more countries with ease. Keep it personal with Cardly!


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

240 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Outstanding Customer Service

I ordered for the first time. Was in a hurry and made a mess of the card. No problem. It was quickly refunded so I could start again. Then the address came through without the Unit number. No problem. They quickly added it, so the card could get on its way. Patrick was so helpful and quick to respond. I like that they use new artists, and also the way you can personalise the handwriting style. I shall definitely use again!

6 juli 2021
Omdöme utan inbjudan
Logotyp för Cardly

Svar från Cardly

Thank you for sharing your experience Barbara. :) We're so happy that it was a positive one and we look forward to helping you send another beautiful personalised card in the future.

Betygsatt 5 av 5 stjärnor

Fantastic Customer Service!

It was my friend's birthday this week and I sent a card through Cardly, 2 weeks in advance so that she would get it in plenty of time. I spoke to my friend on her birthday and she said she had not received the card so I put in a complaint. I realised after that it was my mistake, as I had typed in Avenue instead of Road on her address. Patrick in customer services was great though and sent a replacement card (not at my request), which my friend received today with her correct address. They didn't have to do that so great customer service! I will be using Cardly to send all my greeting cards in the future. Thank you!

19 juni 2021
Omdöme utan inbjudan
Logotyp för Cardly

Svar från Cardly

Thank you Sandra. We're happy to have been able to help. :)

Betygsatt 5 av 5 stjärnor

This is one of the best websites

This is one of the best websites, very friendly service, it's honesty so awesome I plan on using it alot more often.

26 maj 2021
Omdöme utan inbjudan
Logotyp för Cardly

Svar från Cardly

Thank you for the amazing feedback Morgan! We look forward to it.

Betygsatt 5 av 5 stjärnor

What a great service!

I have used Cardly a number of times now and have found it simple to use, beautiful cards to pick from, accurate delivery times and reasonably priced. I made a slight error on my last card and within 5 minutes of emailing the company they had contacted me with a solution. Thanks Patrick!
I live in Europe and all my family are back in Australia so being able to write cards to them through this easy method is wonderful. Thank you for such a great service!

23 maj 2021
Omdöme utan inbjudan
Logotyp för Cardly

Svar från Cardly

Thank you Mel! You're very welcome. Thank you for the kind words about our service and support.

Betygsatt 5 av 5 stjärnor

Clunky at first, amazing customer support

After experiencing issues with the card editor on mobile and leaving a review they reached out to me as soon as possible to not only offer a refund but asked if I wish to validate the user experience after they've reworked it.

Great customer support, very reasonably priced and clearly dedicated to the user's experience.

29 april 2021
Omdöme utan inbjudan
Logotyp för Cardly

Svar från Cardly

Hi Stuart. Thanks for providing feedback. We're sorry to hear that you've had such a bad experience with our site on your mobile device. It is very hard to make a site like ours work well on every device and browser combination and we are aware that there are issues for some users. We are currently looking to rework the editor to resolve these. Please contact support@cardly.net. We'd like to fully understand your issues and ensure that your order worked out as intended.

Betygsatt 5 av 5 stjärnor

Excellent customer service

I contacted Cardly to ascertain the delivery date for a card I ordered for my sister in Australia (I'm in the UK). I was contacted by Patrick extremely quickly who was incredibly helpful with my enquiry. During our discussions the card was delivered which my sister loved. Very impressed with this company and would not hesitate to use again.

28 april 2021
Omdöme utan inbjudan
Logotyp för Cardly

Svar från Cardly

We're so happy that everything worked out. We look forward to next time. :)

Betygsatt 5 av 5 stjärnor

Well this was a most unexpected lovely…

Well this was a most unexpected lovely experience! I was in the middle of a pandemic, (with all of you:)) and learned of a situation where I wanted to very quickly have a card sent and could not just run to a store, find a card then make it to the post office. I found Cardly, set up a card, ran into difficulties and sent them an email message asking for help because it was mid-day on a Sunday and couldn't call anyone. I was going to abandon the idea to send this card. My email had a quick reply, much to my surprise. Then a short little video tutorial made just for me sent in another email showing me exactly what I needed to know! I fixed my card and sent it just like that!! Now as long as it actually arrives quickly, this has been a most perfect experience and one I will definitely be using again and again!
Thank you Patrick and Cardly!

12 april 2021
Omdöme utan inbjudan
Logotyp för Cardly

Svar från Cardly

Thank you Dianne. We're here to help!

Betygsatt 5 av 5 stjärnor

will definitely use again

will definitely use again, brilliant service, nice cards and funny cards. If I had had to post the card overseas myself it was going to be at least a week late instead I ordered it 3 days before her birthday and she got it on time. In my haste, I stuffed up the delivery date but a quick email and that was sorted.

4 april 2021
Omdöme utan inbjudan
Logotyp för Cardly

Svar från Cardly

Hi Zoe. Thanks for your kind feedback. We look forward to helping again soon.

Betygsatt 5 av 5 stjärnor

Thank you Cardly and Patrick

Thank you Cardly, I always find the perfect card and I'm very happy with the service.

My special thanks to Patrick for his help recently. Prompt in answering my email and helped straight away.

Will always use Cardly whenever I can.

22 mars 2021
Omdöme utan inbjudan
Logotyp för Cardly

Svar från Cardly

You are very welcome Anna! We look forward to helping you again soon.

Betygsatt 5 av 5 stjärnor

One happy repeat customer

use Cardly from Australia to send cards back home to the UK. The website is so easy to use, although it has better functuality from a desktop rather than my Android smart device. Cards always arrive in time, and are really unique and lovely. Some beautiful designs and great personalisation options.

I've always had great customer service, and especially recently when I had a technical issue with an order (totally on me, user error!). Patrick sorted it right out for me! Thanks heaps

12 mars 2021
Omdöme utan inbjudan
Logotyp för Cardly

Svar från Cardly

Thank you for your feedback Liz. We are so happy that you have enjoyed using Cardly. We're proud of what we do and we're so glad you found us. :)

Betygsatt 5 av 5 stjärnor

Great Service and great card selection!

I’m really impressed with Cardlys service.
I have used Cardly a few times now and every time they have delivered their cards promptly and their customer service team also have responded to me within 24 hours.
There are a range of beautiful cards to choose from and I will be continuing to use their service in the future as a very happy customer!
10/10!

11 mars 2021
Omdöme utan inbjudan
Logotyp för Cardly

Svar från Cardly

Wow! Thank Megan. We really appreciate the positive feedback. We look forward to helping you next time. :)

Betygsatt 5 av 5 stjärnor

I love the Cardly service

I love the Cardly service. Customisation of cards to make them personal is really easy and they are delivered on time. Fast response when you need help. Overall a great experience. Definitely recommended!!

10 mars 2021
Omdöme utan inbjudan
Logotyp för Cardly

Svar från Cardly

Thank you Louise. We're delighted that you enjoyed using our service. :)

Betygsatt 5 av 5 stjärnor

Great product

Great product, great service, speedy dispatch, happy to recommend.

8 mars 2021
Omdöme utan inbjudan
Logotyp för Cardly

Svar från Cardly

Thank you for the positive feedback. :)

Betygsatt 5 av 5 stjärnor

Great service :)

Randomly found this website, and I must say they are the best. Thankyou cardly for the service and what a nice way to support the artist's

Cheers

15 februari 2021
Omdöme utan inbjudan
Logotyp för Cardly

Svar från Cardly

Thank you so much Gauri. You're feedback is really appreciated. We are really proud of how much we are able to give back to the amazing artists we work with. Thank you for appreciating that. :)

Betygsatt 5 av 5 stjärnor

I Googled this company after watching…

I Googled this company after watching an older episode of Shark Tank Australia on YouTube and was delighted to discover they are open for business. I live in the US so I was doubly delighted to learn they offer their services to folks living outside of Australia.

I love their card selections and that they are created by so many talented artists. The price of the cards is really inexpensive and the writing feature is so fun.

Although the card was created and shipped within the promised time frame, a major snowstorm delayed the delivery by a few days. When the card did not arrive on time, I contacted customer service for Cardly and was absolutely thrilled with the service I received. These guys deserve 5 stars for their customer care alone!

I will most assuredly be a repeat client and have already told several of my friends about Cardly and everyone is excited to give them a try.

I highly recommend it to anyone who is thinking of sending great cards at a great price and who value superior service.

13 februari 2021
Omdöme utan inbjudan
Logotyp för Cardly

Svar från Cardly

Thank you Kathy!!! We're so glad you gave us a try. We're proud of the product we have built, the amazing artists we work with and the support we provide. Feedback likes yours make all the hard work worthwhile. :) Thank you so much.

Betygsatt 5 av 5 stjärnor

Quick to resolve issue, satisfied with service.

After an issue whereby my order was not processed due to an unfamiliar postal address but my payment was still taken, Patrick at Cardly was swift in resolving my issue and very thorough with communication, which I appreciated. I look forward to my recipient receiving their card. My only room for improvement, if I may, would be to ensure that any issues at checkout are resolved prior to payment being taken as it was quite unnerving as a customer to be in such a position, whereby I have been charged without confirmation of an order being placed, and it is not a process I have experienced before with other online retailers. That said, I am now satisfied by the customer service received post-order being made and appreciate the time Patrick took to resolve the issue.

9 februari 2021
Omdöme utan inbjudan
Logotyp för Cardly

Svar från Cardly

Hello Heidi. Thank you for your understanding. We'll take that feedback onboard.

Betygsatt 5 av 5 stjärnor

What a find!

What a find. A brilliant range of cards, I dont think I will ever struggle to find the perfect card again. Absolutely above and beyond service - these guys know what excellent customer service is. I initially had a couple of questions about delivery, which were answered immediately. I then made an error in my choice of card after having already submitted and paid. (Saint) Patrick kindly sorted the situation and saved the day during what is possibly their busiest time of year. Huge thanks

8 februari 2021
Omdöme utan inbjudan
Logotyp för Cardly

Svar från Cardly

You're very welcome Bridget. Thanks for the amazing feedback. :)

Betygsatt 5 av 5 stjärnor

I just love this service

I just love this service. They have a huge variety of cards to chose from, the website is well organized and easy to use, and they are constantly improving it. We are expats and use this service to send cards to friends and family in our home country. The cards always arrive wuickly and the quality is excellent.

3 februari 2021
Omdöme utan inbjudan
Logotyp för Cardly

Svar från Cardly

Hi Steven. Thank you so much for your positive feedback. We're so glad we're able to help you stay connected during such a difficult time for expats. :)

Betygsatt 5 av 5 stjärnor

Really happy with my order

Really happy with my order; delivery came a lot earlier than was expected and I am SO pleased with the finish and quality of it! Also really happy with the customer service I received. I look forward to purchasing from Cardly in the future.

30 januari 2021
Omdöme utan inbjudan
Logotyp för Cardly

Svar från Cardly

Thank you for the great feedback Mehrun. We look forward to helping you again in the future.

Betygsatt 5 av 5 stjärnor

Great service

Great service, when a friend and myself were organising card for grandchild in Australia. The incorrect name was on the envelope. We ctcd Cardly over a weekend, and Patrick sorted out the problem in no time. I have utilised the service for cards to Australia and GB (I am in NZ) and found it just great. Many thanks

30 januari 2021
Omdöme utan inbjudan
Logotyp för Cardly

Svar från Cardly

Thanks for the positive feedback Sandra. We're so happy to be able to help!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

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