I had been with Card.com for years. I had a basic account then moved up to premium 4 years ago. Last month I noticed my paycheck hadn't went in my account and that's when I realized my account was cl... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
What is a MAJOR DISAPPOINTMENT. Is the fact that people who are on SSI still have to pay a service fee monthly even when they are only 5.00 short. THE MINIMUM DEPOSIT FOR AUTOMATIC DEPOSIT SHOULD BE L... Se mer
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I have loved this card company since the first time I logged in. They are outstanding with services and the members always treat you with patience and respect. I highly recommend them to anyone becau... Se mer
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I have been very pleased with this site and my card. Overall, customer service has been excellent when I have needed assistance, and the platform is very user-friendly, making it easy to use and reloa... Se mer
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Företagsinformation
Om CARD.com
Skrivet av företaget
Your money, your way.
Our mission is simple; to enhance the financial lives of our customers with affordable, fun, and practical financial solutions.
Your money, your look.
Yes! You may have up to three different Card designs.
Break free from financial limitations.
CARD.com offers many convenient ways to add your money, including adding cash8 with Green Dot®, Western Union®, and through Direct Deposit from your employer or federal benefits provider. You can transfer funds from external bank account or mobile payment apps like Cash App, Venmo, and Paypal5, use ATMs to withdraw cash1, and shop near your home and even around the world.
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1. While In-Network ATMs are available for free, certain other transaction fees and costs, terms, and conditions are associated with the use of this Account. The standard Monthly Maintenance Fee is $9.95 and can be waived with a qualifying deposit. See the Demand Deposit Account Agreement for more details.
3. Faster access to funds is based on a comparison of traditional banking policies and deposit of paper checks from employers and government agencies versus deposits made electronically. Direct Deposit and earlier availability of funds are subject to payer's support of the feature and timing of payer's funding.
4. The optional Savings Account linked to your CARD Premium Bank Account by Pathward is established by Pathward, N.A., Member FDIC. Interest is calculated on the Daily Balance of the Savings Account and is paid quarterly. The interest rate paid on the entire balance will be 0.0499% with an annual percentage yield (APY) of .05%. The interest rate and APY may change. The APY was accurate as of 08/17/2020. The minimum balance required to open the Savings Account is $10. The minimum daily balance required to obtain the advertised APY is $10. You must receive one (1) payroll or government benefits direct deposit to be eligible to open a Savings Account. Savings Account funds are withdrawn through the Premium Bank Account and transaction fees could reduce the interest earned on the Savings Account.
5. Optional services (such as Venmo, CashApp, Google, Apple, Etc) are not CARD, Pathward or Visa products or services nor does CARD, Pathward or Visa endorse this offer. Third-party fees may apply.
8. Third party bank fees may apply.
9. Mobile Check Capture is a service provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions, and Privacy Policy. Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding at Ingo Money's sole discretion. Fees apply for approved Money in Minutes transactions funded to your Account. Unapproved checks will not be funded to your Account. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the ingo Money Service. Your wireless carrier may charge a fee for message and data usage. Additional transaction fees, costs, terms, and conditions may be associated with the funding and use of your Account. See your Demand Deposit Account Agreement for details.
Kontaktuppgifter
San Ramon, USA
- (844) 227-3602
- supportdda@card.com
- card.com
3,9
Bra
34 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I only have one gripe
I have been a costumer for years and the only complaint I have is that I moved some money twice last week from Cashapp to my CARD.com account and it shows in my transactions history but never went on to my balance. I contacted customer service after 3 business days and still haven't heard back from them. Other than that, I have had a great experience using CARD.com over the years and haven't had any trouble moving money from Cashapp to my account until now.
26 november 2025
Omdöme utan inbjudan
Svar från CARD.com
Hello Timothy. Thanks for reaching out! We sincerely apologize about the experience. We're always here to help. Please provide us a contact number to best reach you at through our official email at: supportDDA@card.com and we will reach back to you regarding your CARD.com inquiries and concerns.
Svar från CARD.com
Hello! Thanks for sharing your love for CARD.com. It means so much to us!
Svar från CARD.com
Hello Richie. We're so happy to hear that from you! Thank you for sharing the love!
I’ve been using this card for years and…
I’ve been using this card for years and it’s never failed me.
23 november 2025
Omdöme utan inbjudan
Svar från CARD.com
Hi Mary! Thank you for your continued support. We appreciate you taking the time to share the love!
The app was easy to use
The app was easy to use . I put in for the card online and it arrived in just a few days. Added funds with a few different options . Sent funds to anyone with a visa account.
13 oktober 2025
Svar från CARD.com
Hello Thomas. We're so happy to hear that from you! Thank you for sharing the love!
I love it the tap to pay I got a…
I love it the tap to pay I got a savings and all
17 november 2025
Omdöme utan inbjudan
Svar från CARD.com
Hello Cherita! We're so happy that you are loving the Tap-to-Pay function as well as the Optional Savings Account. Thanks for sharing the continuous love!
Svar från CARD.com
Hello. We're so happy to hear that from you! Thank you for sharing the love!
Easy to apply for virtual card as well…
Easy to apply for virtual card as well as plastic, user friendly mobile app multiple bank accounts available
11 augusti 2025
Svar från CARD.com
Hello Christina! We're so happy to hear that from you! Thank you for sharing the love!
Svar från CARD.com
Hello Katie! Thanks for sharing your love for CARD.com. It means so much to us!
Fee's
Don't care for the fee that your charging because I don't have $1000 or more in my account.
13 november 2025
Omdöme utan inbjudan
Svar från CARD.com
Hello James. Thanks for reaching out! We're always here to help. To continue waiving your next monthly fee, you can actually set up an automatic Direct Deposit into your account of $1,000 or more. This ensures your fee stays waived without any extra steps. For more additional details on how to use the QuickPay Direct Deposit, please visit our FAQs at: https://card.com/faqs/
No fees, lots of good things!
I get texts with my new balance after every purchase. I don't get overdraft fees, monthly fees, etc etc!
Plus, a sweet pug with a llama on my debit card. :)
Love it!
9 november 2025
Omdöme utan inbjudan
Svar från CARD.com
Hi Helen. We are glad you are enjoying everything that CARD has to offer. Thanks for sharing the love!
I have had to get a couple replacement…
I have had to get a couple replacement cards due to fraudulent activity. While doing so. I also missed out on money because when I would call customer service and explain to them what had happened they say that that account is closed and they see no transactions which is not helpful to me. When I was told by another customer service that once I got my replacement card to call them and they would help with the refund dispute and what not and that's not what had happened. I then ordered another card to go on to my account and it was sent to the wrong address even though my address has been updated and was told I'd have to email some things and do a bunch of other stuff that just seemed very inconvenient when I feel like that's on you guys. So I have never received that card even though I paid for it
6 november 2025
Omdöme utan inbjudan
Svar från CARD.com
Hi Jessica. Thanks for reaching out! We're always here to help. Please provide us a contact number to best reach you at through our official email at supportDDA@card.com, and we will reach out to you as soon as possible regarding your specific concern and issue about a replacement debit card.
Svar från CARD.com
Hello Peggy. We're so happy to hear that from you! Thank you for sharing the love!
They should let us withdraw more money…
They should let us withdraw more money out of an atm. And if we have direct deposit we shouldn’t be charged a monthly fee for banking with y’all
31 oktober 2025
Omdöme utan inbjudan
Svar från CARD.com
Hello Becky. Thanks for reaching out! We're always here to help. You can withdraw fee-free from any MoneyPass ATMs by using our ATM locator inside the app. You can also withdraw your monthly fees by setting up a qualifying deposit. For more details please visit our FAQs for helpful answers at: https://card.com/. Or you can also contact our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday.
Love everything about it best ever
12 september 2025
Svar från CARD.com
Hi Huerita. We are glad you are enjoying everything that CARD.com has to offer. Thanks for sharing the love!
Svar från CARD.com
Hi Kwamana. Thanks for reaching out! We're always here to help. We apologize about the experience. Please clear your browser history or cache and re-open your browser once again. If the problem continue to persist, please call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday.
Mrs Don’t like
I like the card but I don’t like the way u do your over draft u say I did 12 in one month and that’s in possible because I get paid every two weeks your overdraft isn’t right for me but like I said I love the card and the service but not the overdraft
27 oktober 2025
Omdöme utan inbjudan
Svar från CARD.com
Hi Delores. Thanks for reaching out! We're always here to help. We sincerely apologize about the experience. Please call our customer support regarding the overdraft concerns at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday.
Prepaid card cost to much in monthly…
Prepaid card cost to much in monthly fees but has very cool card selection .
24 april 2025
Svar från CARD.com
Hi Stephanie. Thanks for reaching out! We're always here to help. You can actually waive your monthly fee through a qualifying deposit. For more details, you can visit our FAQs for helpful answers about qualifying deposit at: https://card.com/faqs/ or you can also contact our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday.
Didnt really utilize this bank
Didnt really utilize this bank, fidnt find anything wrong with it i just ended up opting to something different for quicker results for my goals
27 juli 2025
Svar från CARD.com
Hello Dennis. Thanks for sharing your love for CARD.com. It means so much to us. To further assist you with your CARD Premium Bank Account concerns, you can also call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
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Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.