I had been with Card.com for years. I had a basic account then moved up to premium 4 years ago. Last month I noticed my paycheck hadn't went in my account and that's when I realized my account was cl... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
What is a MAJOR DISAPPOINTMENT. Is the fact that people who are on SSI still have to pay a service fee monthly even when they are only 5.00 short. THE MINIMUM DEPOSIT FOR AUTOMATIC DEPOSIT SHOULD BE L... Se mer
Företaget har svarat
I have loved this card company since the first time I logged in. They are outstanding with services and the members always treat you with patience and respect. I highly recommend them to anyone becau... Se mer
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I have been very pleased with this site and my card. Overall, customer service has been excellent when I have needed assistance, and the platform is very user-friendly, making it easy to use and reloa... Se mer
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Företagsinformation
Om CARD.com
Skrivet av företaget
Your money, your way.
Our mission is simple; to enhance the financial lives of our customers with affordable, fun, and practical financial solutions.
Your money, your look.
Yes! You may have up to three different Card designs.
Break free from financial limitations.
CARD.com offers many convenient ways to add your money, including adding cash8 with Green Dot®, Western Union®, and through Direct Deposit from your employer or federal benefits provider. You can transfer funds from external bank account or mobile payment apps like Cash App, Venmo, and Paypal5, use ATMs to withdraw cash1, and shop near your home and even around the world.
![Call-to-Action](https://cdn.trustpilot.net/consumersite-businessunitimages/58bec8110000ff00059dff34/profile-description/Frame-4.png")
![Button](https://cdn.trustpilot.net/consumersite-businessunitimages/58bec8110000ff00059dff34/profile-description/Button.png")
1. While In-Network ATMs are available for free, certain other transaction fees and costs, terms, and conditions are associated with the use of this Account. The standard Monthly Maintenance Fee is $9.95 and can be waived with a qualifying deposit. See the Demand Deposit Account Agreement for more details.
3. Faster access to funds is based on a comparison of traditional banking policies and deposit of paper checks from employers and government agencies versus deposits made electronically. Direct Deposit and earlier availability of funds are subject to payer's support of the feature and timing of payer's funding.
4. The optional Savings Account linked to your CARD Premium Bank Account by Pathward is established by Pathward, N.A., Member FDIC. Interest is calculated on the Daily Balance of the Savings Account and is paid quarterly. The interest rate paid on the entire balance will be 0.0499% with an annual percentage yield (APY) of .05%. The interest rate and APY may change. The APY was accurate as of 08/17/2020. The minimum balance required to open the Savings Account is $10. The minimum daily balance required to obtain the advertised APY is $10. You must receive one (1) payroll or government benefits direct deposit to be eligible to open a Savings Account. Savings Account funds are withdrawn through the Premium Bank Account and transaction fees could reduce the interest earned on the Savings Account.
5. Optional services (such as Venmo, CashApp, Google, Apple, Etc) are not CARD, Pathward or Visa products or services nor does CARD, Pathward or Visa endorse this offer. Third-party fees may apply.
8. Third party bank fees may apply.
9. Mobile Check Capture is a service provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions, and Privacy Policy. Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding at Ingo Money's sole discretion. Fees apply for approved Money in Minutes transactions funded to your Account. Unapproved checks will not be funded to your Account. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the ingo Money Service. Your wireless carrier may charge a fee for message and data usage. Additional transaction fees, costs, terms, and conditions may be associated with the funding and use of your Account. See your Demand Deposit Account Agreement for details.
Kontaktuppgifter
San Ramon, USA
- (844) 227-3602
- supportdda@card.com
- card.com
3,9
Bra
34 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My experience with the whole app
There customer service is awesome and they give you a good checking and savings account with virtual and physical cards, but it's hard sometimes to get where you can deposit cash money to it but I'm going to keep using it the way I have been for the last 2 years
28 juli 2025
Svar från CARD.com
Hi Roland. Thank you for your continued support. We appreciate you taking the time to share the love!
Svar från CARD.com
Hi. We sincerely apologize about the experience. We're always here to help. We are no longer a prepaid program but are now a Demand Deposit Account program. Please visit our official website at: https://card.com/. For further details, you can also check our FAQs at: https://card.com/faqs/ or call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday.
They are great at addressing my…concerns
They are great at addressing my concerns, ive been with them for a long time and they have always taken care of my account
18 juni 2025
Omdöme utan inbjudan
Svar från CARD.com
Hi. Thank you for your continued support. We are glad that we were able to help! Thanks for sharing the love!
I was able to open an ad in a short…
I was able to open an account that's secure in a short time with a great company.
11 januari 2026
Svar från CARD.com
Hello! Thanks for sharing your love for CARD.com. It means so much to us!
Svar från CARD.com
Hi Sabrina. Thanks for reaching out! We sincerely apologize about the experience. We're always here to help. Please call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday and request a "Card Replacement".
Svar från CARD.com
Hello. We're so happy to hear that from you! Thank you for sharing the love!
Svar från CARD.com
Hello. Thanks for sharing your love for CARD.com. It means so much to us!
Fantastic lol love this card tbh
25 september 2025
Svar från CARD.com
Hi. Thank you for your continued support. We appreciate you taking the time to share the love!
Svar från CARD.com
Hello Nicole. We're so happy to hear that from you! Thank you for sharing the love!
source & percise
7 januari 2026
Svar från CARD.com
Hello. We're so happy to hear that from you! Thank you for sharing the love!
Been hacked!!!!!
30 mars 2025
Svar från CARD.com
Hi Susan. Thanks for reaching out! If you believe your account has been compromised, please immediately call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday. You can also use the "Pause Transaction" button to stop any transaction from occurring to your CARD.com Account.
Svar från CARD.com
Hello. We're so happy to hear that from you! Thank you for sharing the love!
Great when needed!
I needed a card to link to Cash app. Card.com provided this immediately after opening account with virtual card. I was able to add that card to Google Pay and use it on tap to pay with my phone. It was a great help. The only downfall with this is it's been over ten days since funding my account and I still have not received my physical card. But thanks Card.com!
8 januari 2026
Svar från CARD.com
Hello. We're so happy to hear that from you! Thank you for sharing the love! If your physical debit card hasn't arrive yet, please call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday and request for a card replacement.
Constantly disables my card
Constantly disables my card. no customer service on weekends so here i am unable to access my freaking money!!!!!!
17 januari 2026
Omdöme utan inbjudan
Svar från CARD.com
Hi Danielle. Thanks for reaching out! We sincerely apologize about the experience. You can also send your CARD.com concerns with your contact number to best reach you at to our official email at: supportDDA@card.com and we will assist you as soon as possible.
More outalimes
10 januari 2026
Card never worked and still can't get a…
Card never worked and still can't get a replacement
10 augusti 2025
Svar från CARD.com
Hi Marie. Thanks for reaching out! We sincerely apologize about the experience. Please call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central from Monday through Friday and inquire about the status or update about your card replacement.
Svar från CARD.com
Hi Angela. Thanks for sharing your love for CARD.com. It means so much to us!
Way to much to spend on service fees a…
Way to much to spend on service fees a month when there are other free cards out there that do not charge to have a prepaid card /account
17 september 2025
Svar från CARD.com
Hi Jennifer. Thanks for reaching out! We're always here to help. You can actually waive you monthly maintenance fee through a qualifying deposit. For more details, please visit our FAQs at: https://card.com/faqs/ or by calling our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time.
Will see how it goes when I get my…
Will see how it goes when I get my card. The app was very easy to use. So when I receive it I'll have direct deposit done.
8 januari 2026
Svar från CARD.com
Hello Stacy. We're so happy to hear that from you! Thank you for sharing the love!
Svar från CARD.com
Hello Renita. We're so happy to hear that from you! Thank you for sharing the love!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.