I had been with Card.com for years. I had a basic account then moved up to premium 4 years ago. Last month I noticed my paycheck hadn't went in my account and that's when I realized my account was cl... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
What is a MAJOR DISAPPOINTMENT. Is the fact that people who are on SSI still have to pay a service fee monthly even when they are only 5.00 short. THE MINIMUM DEPOSIT FOR AUTOMATIC DEPOSIT SHOULD BE L... Se mer
Företaget har svarat
I have loved this card company since the first time I logged in. They are outstanding with services and the members always treat you with patience and respect. I highly recommend them to anyone becau... Se mer
Företaget har svarat
I have been very pleased with this site and my card. Overall, customer service has been excellent when I have needed assistance, and the platform is very user-friendly, making it easy to use and reloa... Se mer
Företaget har svarat
Företagsinformation
Om CARD.com
Skrivet av företaget
Your money, your way.
Our mission is simple; to enhance the financial lives of our customers with affordable, fun, and practical financial solutions.
Your money, your look.
Yes! You may have up to three different Card designs.
Break free from financial limitations.
CARD.com offers many convenient ways to add your money, including adding cash8 with Green Dot®, Western Union®, and through Direct Deposit from your employer or federal benefits provider. You can transfer funds from external bank account or mobile payment apps like Cash App, Venmo, and Paypal5, use ATMs to withdraw cash1, and shop near your home and even around the world.
![Call-to-Action](https://cdn.trustpilot.net/consumersite-businessunitimages/58bec8110000ff00059dff34/profile-description/Frame-4.png")
![Button](https://cdn.trustpilot.net/consumersite-businessunitimages/58bec8110000ff00059dff34/profile-description/Button.png")
1. While In-Network ATMs are available for free, certain other transaction fees and costs, terms, and conditions are associated with the use of this Account. The standard Monthly Maintenance Fee is $9.95 and can be waived with a qualifying deposit. See the Demand Deposit Account Agreement for more details.
3. Faster access to funds is based on a comparison of traditional banking policies and deposit of paper checks from employers and government agencies versus deposits made electronically. Direct Deposit and earlier availability of funds are subject to payer's support of the feature and timing of payer's funding.
4. The optional Savings Account linked to your CARD Premium Bank Account by Pathward is established by Pathward, N.A., Member FDIC. Interest is calculated on the Daily Balance of the Savings Account and is paid quarterly. The interest rate paid on the entire balance will be 0.0499% with an annual percentage yield (APY) of .05%. The interest rate and APY may change. The APY was accurate as of 08/17/2020. The minimum balance required to open the Savings Account is $10. The minimum daily balance required to obtain the advertised APY is $10. You must receive one (1) payroll or government benefits direct deposit to be eligible to open a Savings Account. Savings Account funds are withdrawn through the Premium Bank Account and transaction fees could reduce the interest earned on the Savings Account.
5. Optional services (such as Venmo, CashApp, Google, Apple, Etc) are not CARD, Pathward or Visa products or services nor does CARD, Pathward or Visa endorse this offer. Third-party fees may apply.
8. Third party bank fees may apply.
9. Mobile Check Capture is a service provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions, and Privacy Policy. Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding at Ingo Money's sole discretion. Fees apply for approved Money in Minutes transactions funded to your Account. Unapproved checks will not be funded to your Account. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the ingo Money Service. Your wireless carrier may charge a fee for message and data usage. Additional transaction fees, costs, terms, and conditions may be associated with the funding and use of your Account. See your Demand Deposit Account Agreement for details.
Kontaktuppgifter
San Ramon, USA
- (844) 227-3602
- supportdda@card.com
- card.com
3,9
Bra
34 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My Amazon card was redeemed by your…
My Amazon card was redeemed by your company and they refused to pay my money.
17 oktober 2025
Omdöme utan inbjudan
Svar från CARD.com
Hello Kendra. Thanks for reaching out! We'd be happy to help with your concern. Please call our customer support at (844) 227-3602. Live agents are available from Monday through Friday from 7:00 am to 7:00 pm Central Time. Alternatively, you can also email us with your phone number to best reach you at: supportDDA@card.com
Best prepaid card there is!~
3 maj 2025
Svar från CARD.com
Hello Christopher. We're so happy to hear that from you! Thank you for sharing the love!
Don't like the $10 monthly fee but love…
Don't like the $10 monthly fee but love all the different card options u can choose from!!
12 september 2025
Svar från CARD.com
Hi Jensa! We're delighted that you're loving the selection of our card art. Thanks for sharing the love! You can waive your monthly fees with a qualifying deposit. For more information please visit our FAQs at: https://card.com/faqs/ or you can also call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday.
I really do love the card design plus I…
I really do love the card design plus I do like that you can do a overdraft when you need it I try not to but sometimes you can't help not to use it because of food and the way prices are today but I love all of you that work so hard around the clock just to make sure your banking customers get the money and it's every two days before actually paydays
13 oktober 2025
Omdöme utan inbjudan
Svar från CARD.com
Hi Ricko. We are glad you are enjoying everything that CARD.com has to offer. Thanks for sharing the love!
It is a great help
30 juni 2025
Svar från CARD.com
Hello Mary. We're so happy to hear that from you! Thank you for sharing the love!
I enjoy the 2 day early payday and that I earn overdraft
I enjoy the 2 day early payday and that I've earned over draft availability, however I really bothers me that if not paid back within 24 hours there's a late charge. I think that if there are multiple direct deposits to your card you should be penalized because your needing a little extra until payday.
1 oktober 2025
Svar från CARD.com
Hi Anya! We're so happy that you are currently enjoying getting paid up to 2 days early through our QuickPay Direct Deposit feature. Thanks for sharing the love! Please call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday to best assist you with your concerns about the CARD.com features
The area for check cashing depositing…
The area for check cashing depositing checks has been denied access to check deposit by card not being able to take pictures of checks for deposit
1 oktober 2025
Svar från CARD.com
Hi Scott. Thanks for reaching out! We apologize for the experience. We're always here to help. Please call the Ingo Customer Service in terms of your check cashing issue at (229) 276-3990.
Svar från CARD.com
Hello! Thanks for sharing your love for CARD.com. It means so much to us!
Svar från CARD.com
Hello! We're so happy to hear that from you! Thank you for sharing the love!
Customer service was great
Customer service was great! Very helpful and friendly. Helped me with my problem
8 oktober 2025
Omdöme utan inbjudan
Svar från CARD.com
Hi! We are glad our customer support were able to help with your concerns. Thanks for sharing the love!
Svar från CARD.com
Hello. We're so happy to hear that from you! Thank you for sharing the love!
Svar från CARD.com
Hello Evan. We're so happy to hear that from you! Thank you for sharing the love!
Everything was on time and great 😃👍
14 augusti 2025
Svar från CARD.com
Hello Drago! Thanks for sharing your love CARD.com. It means so much to us!
They don’t tell you that you can’t use…
They don’t tell you that you can’t use your account until you receive your card in the mail then they freeze your account on you. I am now behind on my bills because off this and still have yet to get my account unfrozen. I’m so upset and mad over this. You shouldn’t put the routing and account number on it if you didn’t want people to use it
27 september 2025
Svar från CARD.com
Hi. We'd be happy to help you with your concern. Please call our customer support immediately if your debit card hasn't been shipped or arrived yet at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday.
need live customer service available
25 september 2025
Svar från CARD.com
Hello. Thanks for reaching out! We're always here to help. Our customer support live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday.
Great
I just like the many options you have in picking different cards of your liking
22 september 2025
Svar från CARD.com
Hello Vonetta. We're so happy to hear that from you! Thank you for sharing the love!
Svar från CARD.com
Hello Brenda. We're so happy to hear that from you! Thank you for sharing the love!
Svar från CARD.com
Hello Margaret! Thanks for sharing your love for CARD.com. It means so much to us!
Svar från CARD.com
Hello. We're so happy to hear that from you! Thank you for sharing the love!
Not too pleased so far app freezes up…
Not too pleased so far app freezes up .. supposed to have overdraft protection.. all declined ! Embarrassing.. can’t use overdraft for second card ? Email customer service no response..
26 september 2025
Omdöme utan inbjudan
Svar från CARD.com
Hi Joel. Thanks for reaching out! We're always here to help. We are always updating the app, please update to the latest version depending on the smartphone you are using. Additionally, you can also call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday. Alternatively, you can also visit our FAQs for helpful answers regarding the Optional Overdraft Protection Service at: https://card.com/faqs/
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.