Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I wish I could give it negative 10 stars. I don’t understand the 5 star reviews. My teeth did not get white at all. It’s messy, my sink and mirror gets really messy and I don’t feel any difference in... Se mer

Betygsatt 1 av 5 stjärnor

3 emails, 0 response. Not even an email confirmation, tracking, nothing, and it’s been a month since I ordered and payed for it!!! Tried chat box too, no answer. Two more days and I’m taking my money... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

Used the charcoal powder, toothpaste and the whitening strips as instructed and there was no change to my teeth at all, which is a shame cos I've seen that it has worked for others. I did notice a sl... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I ordered the magnetic charcoal mask on May 15 and Received an update that my order has shipped on May 19th. Super fast, except that’s where the updates end... since then the tracking number lea... Se mer

Företaget har svarat

Företagsinformation

  1. Tandläkarklinik
  2. Apotekshandel

Informationen kommer från olika externa källor

Your new go-to for a brighter smile and glowing skin. Shop our wide range of 100% natural, Australian made oral and skin care products that are not only effective but also vegan and cruelty free.


Kontaktuppgifter

1,8

Dålig

TrustScore 2 av 5

264 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I really love this product

it’s sensitive to my teeth and easy to use. My breath is always super fresh with carbon coco. I’m glad i purchased it.

6 juli 2020
Omdöme utan inbjudan
Logotyp för Carbon Coco

Svar från Carbon Coco

Hey Biorka, thanks for sharing the love! Positive feedback means the world to us, keep shining! Xoxo, Carbon Coco

Betygsatt 5 av 5 stjärnor

It is much more worth than the price

It is much more worth than the price. The toothpaste can easily remove the soft tartar from the teeth, and the breath is much fresher, and you will not feel like the toothpaste is still in your mouth, you can remove it easily by gargle your mouth.

3 juli 2020
Omdöme utan inbjudan
Logotyp för Carbon Coco

Svar från Carbon Coco

Hi Astrid, thanks so much for your review! We’re glad to hear you love our products as much as we do. Xoxo, Carbon Coco

Betygsatt 5 av 5 stjärnor

Great tooth whitening and cleaning

Great tooth whitening and cleaning
It is really surprised me that tooth whitening only used about 1 week, the change of tooth colour is quite obvious. Also, the toothpaste is quite fresh that makes me feel good after using it. Highly recommend to people who are looking for tooth whitening and cleaning!

2 juli 2020
Omdöme utan inbjudan
Logotyp för Carbon Coco

Svar från Carbon Coco

Hi Hiunam, Thank you so much for the awesome review! We are so happy to hear about your positive experience! Xoxo Carbon Coco

Betygsatt 5 av 5 stjärnor

I love it

This product is amazing, the result are wonderful!

2 juli 2020
Omdöme utan inbjudan
Logotyp för Carbon Coco

Svar från Carbon Coco

Hey Fred, Thank you so much for taking the time to leave us a 5 star review - it's much appreciated! 🖤🖤🖤 Xoxo Carbon Coco

Betygsatt 4 av 5 stjärnor

Great teeth whitening!

No side effects experienced with this product. Works as expected and makes your mouth feel amazing. Just be prepared for a bit of dryness in the mouth during use as it is a finer dust. No taste or odor either :)

2 juli 2020
Omdöme utan inbjudan
Logotyp för Carbon Coco

Svar från Carbon Coco

Hi Steven, We’re so happy you’re happy! We appreciate your good vibes! Xoxo Carbon Coco

Betygsatt 5 av 5 stjärnor

This is the best charcoal whitening…

This is the best charcoal whitening product I have ever used! Not only does it whiten your teeth but it has a great taste. I prefer to use it in the shower since charcoal does make a mess, but it’s so worth it! Highly recommend this product!!!

2 juli 2020
Omdöme utan inbjudan
Logotyp för Carbon Coco

Svar från Carbon Coco

Hi Tracy, Thank you so much for the awesome review! We are so happy to hear about your positive experience! Xoxo Carbon Coco

Betygsatt 3 av 5 stjärnor

It has been really good but I haven't…

It has been really good but I haven't seen much difference yet since I'm not super consistent. Once I get the whole kit I will definitely see a major change

27 juni 2020
Omdöme utan inbjudan
Logotyp för Carbon Coco

Svar från Carbon Coco

Hi Gabriela, Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us! 😊 Xoxo Carbon Coco

Betygsatt 5 av 5 stjärnor

Fluoride-free for the Win

I really love this product. I have been using it for a few months now, and have noticed a whiter, brighter smile. My teeth aren't as sensitive as they used to be, which was an added bonus. Great fluoride-free toothpaste.

26 juni 2020
Omdöme utan inbjudan
Logotyp för Carbon Coco

Svar från Carbon Coco

Hey Rachel, Thank you so much for taking the time to leave us a 5 star review - it's much appreciated! 🖤🖤🖤 Xoxo Carbon Coco

Betygsatt 1 av 5 stjärnor

Carbon Coco leaving me clueless...

I ordered the magnetic charcoal mask on May 15 and Received an update that my order has shipped on May 19th. Super fast, except that’s where the updates end... since then the tracking number leads me to a page that states “sender is preparing the order for post”

I tried to reach their customer service about this issue twice and haven’t received any response. I realize the world is still dealing with Covid-19, but at least an update would be nice.

Not impressed.

UPDATE: I have reached out to customer service FOR THE THIRD TIME as advised in the comment below. 48 hours and still no response. I’ll be opening a dispute to get my money back.

21 juni 2020
Omdöme utan inbjudan
Logotyp för Carbon Coco

Svar från Carbon Coco

Hi Alexa, we are sorry to hear you have had issues with your order. The team here at Carbon Coco take our customer satisfaction very seriously and aim to do all we can to help. Please reach out to customer@carboncoco.com with your full name and order number and we will do what we can to rectify the situation. Carbon Coco xox.

Betygsatt 5 av 5 stjärnor

I love using these products

I love using these products. I bought the teeth whitening kit and I can really see a difference with my teeth. They are definitely brighter and stains gave lightened leaving a much more even tone. I haven’t experienced any sensitivity with these products and they are really easy to use.

15 juni 2020
Omdöme utan inbjudan
Logotyp för Carbon Coco

Svar från Carbon Coco

Hi Vicky, thanks so much for your review! We’re glad to hear you love our products as much as we do. Xoxo, Carbon Coco

Betygsatt 5 av 5 stjärnor

I bought the teeth whitening kit and…

I bought the teeth whitening kit and can say its worked wonders, the charcoal powder is genuis!!!

14 juni 2020
Omdöme utan inbjudan
Logotyp för Carbon Coco

Svar från Carbon Coco

Hi Melissa, we’re so happy to hear you’re enjoying our Carbon Coco goodies! Thank you so much for sharing. 🖤 Xoxo Carbon Coco

Betygsatt 3 av 5 stjärnor

Very slow delivery

Order took an extremely long time to come (ordered April 24th did not arrive until mid June). I’m aware of the current health crisis however this should have been made clear before purchasing. Product is good quality however

13 juni 2020
Omdöme utan inbjudan
Logotyp för Carbon Coco

Svar från Carbon Coco

Hi Bronwyn, we are very sorry about the delay in having your order delivered. Due to the current health crisis, many postal networks are experiencing delays in processing parcels. Your order is on the way and your tracking information has been emailed to you. Carbon Coco xox.

Betygsatt 1 av 5 stjärnor

3 emails and 0 response, one month waiting

3 emails, 0 response. Not even an email confirmation, tracking, nothing, and it’s been a month since I ordered and payed for it!!! Tried chat box too, no answer. Two more days and I’m taking my money back.
Edit: No it has not been dispatched and I didn’t receive a trackin Number. I got an email yesterday daying that it will be dispatched in several days and that i will recieve a tracking number. Thanks.

12 juni 2020
Omdöme utan inbjudan
Logotyp för Carbon Coco

Svar från Carbon Coco

Hi Lora, we are sorry to hear you have had issues with your order. Your order has been dispatched and the tracking number has been emailed to you. Please contact us if you have any further issues. Carbon Coco xox.

Betygsatt 3 av 5 stjärnor

Didn't work for me

Used the charcoal powder, toothpaste and the whitening strips as instructed and there was no change to my teeth at all, which is a shame cos I've seen that it has worked for others. I did notice a slight change when I used the whitening strips but it never lasted to the following morning. Worth the try I guess if you've tried everything else, I do have sensitive teeth and it didn't irritate them.
I also asked them a question about one of their products via their customer service and never received a response, perhaps they were just busy?

5 juni 2020
Omdöme utan inbjudan
Logotyp för Carbon Coco

Svar från Carbon Coco

Hey Stephanie, the Carbon Coco team work very hard to ensure our #carboncoco fam around the world love our products as much as we do, so we are very sorry to hear you are unhappy with our products. Please flick and email through to customer@carboncoco.com with your full name and order number, and we will do what we can to help. Carbon Coco xox.

Betygsatt 1 av 5 stjärnor

Disgraceful customer service

Disgraceful customer service, I ordered my item on April 1st and still waiting for it to arrive. No contact number to call, and every request is met with an automated email. Never ever using again

4 juni 2020
Omdöme utan inbjudan
Logotyp för Carbon Coco

Svar från Carbon Coco

Hi Daniel, we are very sorry you have had a negative experience with your order; please reach out to customer@carboncoco.com with your full name and order number and we will do what we can to help. Carbon Coco xox.

Betygsatt 1 av 5 stjärnor

Scammers

Scammers.
They will take your money and run

29 maj 2020
Omdöme utan inbjudan
Logotyp för Carbon Coco

Svar från Carbon Coco

Hi Harel, we are sorry to hear you have had issues with your order. The team here at Carbon Coco take our customer satisfaction very seriously and aim to do all we can to help. Please reach out to customer@carboncoco.com with your full name and order number and we will do what we can to rectify the situation. Carbon Coco xox.

Betygsatt 5 av 5 stjärnor

My ideal, comfortably clean/fresh toothpaste

I love this toothpaste. There's a light mint flavor, as opposed to other charcoal toothpastes which have no flavor, and I think it's perfect. I'm not a huge fan of mint so I don't like the flavor of regular toothpastes; this is nice because it's not an overload of mint but I still feel fresh after brushing. My teeth feel healthy and clean, and are slowly but surely getting whiter.

24 maj 2020
Omdöme utan inbjudan
Logotyp för Carbon Coco

Svar från Carbon Coco

Hey Jak, Thank you so much for taking the time to share your positive experience - it's much appreciated! 🖤🖤🖤 Xoxo Carbon Coco

Betygsatt 1 av 5 stjärnor

Absolute scammers

Absolute scammers. Happy to take your money and never post the purchase. Just read the comments on their fb lol.. and i was one of the ones who commented saying my order had not arrived or even been posted (like many others are saying too) and they blocked me. What a joke. Have a paypal dispute open. Do not trust.

Edit based on their reply: LOL, more lies. No email, no response, no refund, no tracking, no nothing! Just another fake response to make them look like they are doing the right thing to potential new customers, when they have done nothing but the wrong thing. I also like how you ignored the part about blocking me on Facebook. Very sly Carbon Coco! Stop selling stock you don't have and trying to stall customers until they forget about their purchases.

24 maj 2020
Omdöme utan inbjudan
Logotyp för Carbon Coco

Svar från Carbon Coco

Hi Danielle, we are sorry to hear that you have not received your order, unfortunately our delivery partner is currently experiencing some delays of Australian and International orders due to COVID-19. The team here at Carbon Coco take our customer satisfaction very seriously and aim to do all we can to help. Please check your inbox as we have replied to your email with your tracking information. Carbon Coco xox.

Betygsatt 5 av 5 stjärnor

Very fun and cool to use

Very fun and cool to use, easy application and overall process is very easy. The kit itself is very nicely packaged and I thoroughly enjoyed using it!

24 maj 2020
Omdöme utan inbjudan
Logotyp för Carbon Coco

Svar från Carbon Coco

Hey Bella, thanks for sharing the love! Positive feedback means the world to us, keep shining! Xoxo, Carbon Coco

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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