No-one enjoys spending money on repairing cars but UKCC have made my DPF troubles go away. Cristian is professional, efficient and kind. I wouldn't hesitate in recommending them when the dreaded... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Christian was highly professional diagnosing and resoving the issue with my cars DPF. He visited me at my home, and completed everything on my driveway. He kept in contact a few days after just to c... Se mer
The DPF on my car was completely blocked and the engine was hardly running at all. But this guy actually managed to fix it in short time in my driveway. Very impressive 👍
Christian arrived on time and outlined the process. He then looked a the fault codes on his laptop and addressed each one in order. He then used a variety of cleaning fluids to clean the carbon... Se mer
Företagsinformation
Skrivet av företaget
UKCC Auto Techs is one of the UK’s largest and most established networks specialising in Engine Carbon Cleaning, DPF Diagnostics & Cleaning, and ECU Remapping. We work with everyday drivers, performance enthusiasts, and trade clients across the country, delivering practical, honest, and results-focused vehicle solutions. Our approach is simple: diagnose properly, explain clearly, and carry out the service professionally. We do not promise miracles or quick fixes — especially when it comes to complex modern engine systems. Instead, we focus on accurate diagnostics and tailored treatment based on the condition and needs of each individual vehicle. As part of the Carbon Cleaning global network, we use unique proprietary chemicals and tailored processes that allow us to adapt our service to suit different engines and driving styles. Successful diagnosis is central to everything we do, particularly with DPF systems, where incorrect assessment can lead to repeated problems. UKCC Auto Techs is proud to be Checkatrade approved, providing customers with an additional layer of confidence and accountability. This is where you'll find mot of our reviews over the last 10 years. Transparency and clear communication are at the heart of our business — we explain what our services can achieve, where their limitations are, and when a vehicle may require further mechanical repair beyond cleaning alone. We aim to help drivers maintain engine health, improve performance where possible, and avoid unnecessary future repair costs through preventative maintenance carried out correctly. If you have any questions about our services, our team is always happy to advise before booking.s
Kontaktuppgifter
Regus, 3rd Floor, The pinnacle, Station Way, RH10 1JH, Crawley, Storbritannien
- 01293769495
- info@carbon-cleaning.co.uk
- carbon-cleaning.co.uk
4,8
Utmärkt
70 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Received a great service
Received a great service from Matt. I needed to change date which Matt accommodated easily.
Matt explained everything and I was happy for him to proceed all work complete satisfactory
13 februari 2026
Omdöme utan inbjudan
Svar från UKCC Auto Techs
Hi Liam, thanks for the review. It was a pleasure to assist you and your Hyundai. If we can be of any further assistance in the future do not hesitate to make contact.
Booked a remap / adblue issue
Booked a remap / adblue issue, 4 weeks ago. 1 day before due to visit, they cancelled, saying it was too far for them.
Waste of time. Avoid. You will not know there is a problem until it's too late.
29 januari 2026
Omdöme utan inbjudan
Svar från UKCC Auto Techs
Hi Ian,
Thank you for taking the time to leave your feedback, and I’m genuinely sorry for the inconvenience caused.
After reviewing this booking, it turns out your location sits outside of our technician coverage area. Our online booking system is designed to prevent bookings outside of our service territories, however in this case the booking was able to go through without being correctly assigned to a local technician — which is why it wasn’t flagged until late in the process.
We completely understand how frustrating this would have been, especially with only 24 hours’ notice, and we apologise for the wasted time.
Since this happened, we have now put an additional check in place to ensure any out-of-area bookings are identified and handled immediately, so this doesn’t happen again.
Thank you again for your feedback — and sorry again for the disruption.
Kind regards,
UKCC Auto Techs
Good service!
Good service!
Easy to arrange and arrived on time.
Resolved issue of clogged DPF and car is working well again now. Running smoothly, no lights on dash anymore and start/stop works again, etc.
Reasonable price as too.
4 oktober 2025
Omdöme utan inbjudan
Booking arranged then Matt (Tech)…
Booking arranged then Matt (Tech) wanted to reschedule even though deposit paid. Basically had an attitude because he had to leave a message and it wasn't convenient for me to move the appointment. Wouldn't refund deposit.
Save your money. Go elsewhere.
27 augusti 2025
Omdöme utan inbjudan
Svar från UKCC Auto Techs
Hi Steve,
Thank you for your feedback. We’re sorry you were unhappy with your experience.
On this rare occasion we unfortunately had to reschedule due to circumstances outside of our control, and we offered many alternative appointment dates and times.
The deposit was not refunded because it is non-refundable under the booking terms agreed at the time of payment.
We appreciate your comments and will continue working to ensure communication remains clear and professional at all times.
To anyone elsse reading this, to understand the level of service we truly do supply please review our 100s of reviews on checkatrade.
Kind regards,
UKCC Auto Techs
Don’t use them
Don’t use them . Booked online for today 14.30pm got an email saying coming etc and appointment booked . Waited in and they’ve just emailed me saying not coming appointments cancelled. No phone call no explanation. Very unprofessional company and glad I didn’t let them touch my car . Will go with someone else now . It’s there loss because I have fleet vehicles I would have been interested in getting done .
6 april 2025
Omdöme utan inbjudan
Svar från UKCC Auto Techs
Hi Paul,
Sorry you were disappointed.
As we’re a mobile service, our booking terms require a quick phone confirmation before we travel. On the day, the technician attempted to contact you multiple times by call and text but didn’t receive a response, so the appointment had to be cancelled. This is often due to an incorrect or unreachable phone number being provided at booking.
This situation is extremely rare for us, and we always aim to communicate clearly and attend as arranged. For a more accurate reflection of our service, we recommend viewing our customer reviews on Checkatrade, where we have a long-standing track record.
Kind regards,
UKCC Auto Techs
Complete letdown
I was advised my car had a build up of carbon so contacted UKCC via a Google search. I paid £380 for the full clean and it has made no difference to my vehicle. The EML has come back on and is still clogged with carbon. When I called to speak to them it was then explained it was more a preventative measure that should be done at regular intervals throughout the life of a vehicle as well as using premium fuel and oil and not guaranteed to work on a vehicle like mine! If this is the case their web enquiry form should ask if you’ve had it done before and if not the ‘preventative measure’ disclaimer made very clear. I feel I’ve been misled and miss-sold a service. Will be reporting to trading standards.
13 februari 2025
Omdöme utan inbjudan
Svar från UKCC Auto Techs
Hi Jennifer,
Thank you for your feedback, and I’m sorry to hear you feel disappointed with the outcome.
To clarify, Engine Carbon Cleaning is designed to remove carbon deposits and improve performance, efficiency and drivability, but it is not a guaranteed repair for an engine management light or an underlying mechanical/electrical fault. This is explained in our service information and terms, and it is something we also aim to make clear before treatment.
We can confirm the service was carried out as booked, however in a small number of cases — particularly where a vehicle has an existing fault or heavy long-term buildup — carbon cleaning may not resolve the issue and further diagnosis is required.
Best regards,
UKCC Auto Techs
I recently had the hydrogen carbon…
I recently had the hydrogen carbon clean done here, hoping it would resolve the issue with my engine light (P0401 - EGR flow insufficient). Unfortunately, after spending £180, the engine light came back on the very next day, and the clean didn’t seem to fix the issue.
I took my car to my local mechanic, who mentioned upon inspection of the EGR valve was "blocked full of carbon" and that the hydro clean hadn’t addressed the problem at all. After having it manually cleaned, the engine light hasn’t come back on.
While I appreciate the service which was carried out professionally, it didn’t seem to solve the issue in my case, and I ended up paying more to have it properly fixed. I would suggest considering other options if you're specifically dealing with clogged EGR issues, as this didn’t quite do the job for me.
30 januari 2025
Omdöme utan inbjudan
DPF issues
This is the second time I have used UKCC and especially Redha, a few years ago with my Lexus, and today with my Mercedes, both with dpf issues, he is so very good at what he does, he will explain everything he is doing in detail, very thorough and gets the job done, I couldn’t recommend him enough.
5 februari 2025
Omdöme utan inbjudan
First class service from Christian
First class service from Christian. Completely solved the DPF issue on two cars. Both now running perfectly. Christian not only carried out the work professionally but gave excellent advice on issues identified and provided top rate customer service.
19 december 2024
Omdöme utan inbjudan
Great, honest and reliable service
My experience was very good from the initial evaluation online to the excellent service provided by the mechanic on site. He arrived when he said he would, he carried out the service quickly and offered some great advise. I would highly recommend them
7 maj 2024
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.