Es gab zwar Probleme mit meiner ersten Lieferung (ging auf dem Versandweg verloren), aber der Kundenservice hat immer sehr schnell und freundlich auf meine Mails geantwortet und sich um mein Problem... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Habe es noch nie erlebt eine Retoure auf eigene Kosten machen zu müssen. Habe die Option ausgewählt das Balletttrikot mit selbst ausgesuchten Versandsdienstleister zurückzusenden. Nun bekomme ich e... Se mer
Capezio is woefully stuck in the dark ages of internet marketing and customer service. I ordered a pair of full price ballet slippers and the next day they had a sitewide sale of 22% off and they said... Se mer
I was recently in search of a very specific pair of Tap Shoes, namely Capezio Roxy iridescent ones. Being unable to find them anywhere in the UK and as a last resort I called Capezio Europe and spoke... Se mer
Företaget har svarat
Företagsinformation
- Dansbutik
- också i
- Skogrossist
Skrivet av företaget
Capezio is the trade name of Capezio Ballet Makers Inc. Ballet Makers Incorporated is dedicated to the performer in dance, theatre and recreation. We are committed to providing exceptional service to our customers with innovative, high-quality products and services, while continuously advancing market research and technologies. Our total commitment to performance has been our source of inspiration for over 100 years.
Kontaktuppgifter
Campus Road 1, 07512, Totowa, Storbritannien
- capezio.com
2,7
Dålig
25 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 16 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Tapshoes are on point
25 april 2022
Omdöme utan inbjudan
Svar från Capezio
Dear Lucie,
Thank you for your kind words!
We're thrilled to hear that you're happy with our tap shoes.
Providing quality products that meet and exceed our customers' expectations is always our goal, and it's incredibly rewarding to know that we hit the mark for you.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help and ensure your experience with us remains exceptional.
Warm regards,
Capezio team
I would urge you not to buy from this…
I would urge you not to buy from this company ! I ordered a leotard for my daughter, it was too small. She had taken the label off, but I included it in the packaging when I returned the item. They told me they would not give me a refund due to the label being taken off and said the product had been worn, which was absolutely not true. Very disappointing !
5 juli 2021
Omdöme utan inbjudan
Svar från Capezio
Dear Sandra,
Thank you for sharing your feedback with us.
We understand your frustration regarding the return process and the issue with the label. Our return policy does specify that items cannot be returned without the label attached, as this helps us ensure the quality and condition of our products for all our customers.
Once again, we apologize for any inconvenience this may have caused.
Warm regards,
Capezio Team
Terrible knowledge of own product and…
Terrible knowledge of own product and also of returns procedure. Always give good reviews on good companies but after taking advice from rep ordered and those shoes were way off in terms of size, then offered to ship back free I said yes but did the free label back work in Ireland? Needless to say they don’t so have to send back by my own expense which would cost me approx a third of initial cost of shoes. Let down by Capezio by reps lack of knowledge.
7 december 2020
Omdöme utan inbjudan
Svar från Capezio
Dear Bally,
Thank you for taking the time to share your feedback with us.
Although we've just recently claimed our Trustpilot account and become actively engaged in monitoring reviews, we truly appreciate your feedback, regardless of when it was posted.
We're committed to addressing any concerns or issues that have been raised and working towards a resolution. If there's anything specific we can assist you with, please don't hesitate to reach out to us directly. We're here to listen and help in any way we can.
Once again, thank you for bringing this to our attention. We look forward to the opportunity to better serve you in the future.
Best regards,
Capezio Team
I d agree with the poster here
I d agree with the poster here, there are not that many brands like it for example. How else we could possible change that much with them ? I plan to buy something else for my girlfriend here and I do hope it will make it better anyway for many many reasons.
25 december 2019
Omdöme utan inbjudan
Svar från Capezio
Dear Rawle,
Thank you for your feedback!
We truly appreciate your support and look forward to serving you again soon!
Warm regards,
Capezio team
How else we could that later
How else we could that later ? I do not really want to get anything done being able on that much. Where else we need to get this all going for whatever reason ? I do see they also support disabled people which is pretty cool idea by itself anyway.
23 december 2019
Omdöme utan inbjudan
Svar från Capezio
Dear Vladimir,
Thank you very much for sharing your thoughts with us! We're thrilled to hear that you're considering further engagement with our brand.
We're always looking for ways to improve and expand our offerings to meet the diverse needs of our customers.
Warm regards,
Capezio team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.