Canvas Prints Ltd. Omdömen 

224
•
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Sometimes the true test of a company is not when everything goes perfectly, it is how they handle things when it doesn't. My wife has ordered several canvas prints from Calgary Prints over th... Se mer

Betygsatt 5 av 5 stjärnor

Our friend purchased a 2x3 foot canvas print of a photo of our band SHAG the Band at a recent performance at the Commodore Ballroom and it came out so wonderfully we ordered one too! It now is proudl... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

The image quality is as good as I'd hoped for (when ordering, I like the tool that tells you if your photo resolution is good enough, and which size etc of canvas print is right for the devise the p... Se mer

Betygsatt 4 av 5 stjärnor

The quality is good, the timeliness was excellent and the price was fair. The only odd thing done was that part of the image from the interior of the painting was duplicated on one of the sides so now... Se mer

Företaget har svarat

Företagsinformation

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Skrivet av företaget

Personalized canvas printing and art canvas prints wall decorations


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

224 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(224)

1 omdöme under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Happy Customer

The product is amazing and the process
Was seamless. We are very happy with our canvas.

14 oktober 2022
Logotyp för Canvas Prints Ltd.

Svar från Canvas Prints Ltd.

Thank you very much

Betygsatt 5 av 5 stjärnor

Highly recommend

I was hesitant to buy a large canvas just in case it didn’t turn out well, but it looks amazing! I’m thrilled with my canvas - the colour quality, the material, and the wood. I would highly recommend this company to anyone looking to get prints done on canvas. The item was shipping within the timeline they gave me.

17 oktober 2022
Logotyp för Canvas Prints Ltd.

Svar från Canvas Prints Ltd.

Thank you so much

Betygsatt 5 av 5 stjärnor

Always happy with Canvas Prints Calgary

I am very happy with my recent order from Canvas Prints Calgary. I am an artist and rely on them to make my prints of my work. I have been going with them for a few years now and I have always been happy with the service and value. They are quick, reliable and make really nice prints! You won't be disappointed!

8 oktober 2022
Logotyp för Canvas Prints Ltd.

Svar från Canvas Prints Ltd.

Thank you so much

Betygsatt 1 av 5 stjärnor

Poor customer service AND crooked print.

I had 2 canvas prints made, 24x 16. I was super excited to find a local option for printing. The quality of the frame is great, the service was timely....HOWEVER, the print was crooked on the frame. This piece had a matt border incorporated with the original image, in addition the image was black and white with a strong horizon line. Both of these factors are not conducive to it being crooked. Come to think of it, what image is?
The customer service was NOT receptive to my feedback and informed me that up to 1/4" off is acceptable. Not with my photos!
There has been no offer to reprint or reimburse me. I am very disappointed, and will not recommend this business or use them again.
MY apologies, I did miss the first response. Thank you for replying, I will email you with images/proof of measurement. I was not given this option in the earlier correspondence. Moving forward, I hope that this can be resolved without name calling. Regards, Lori

24 september 2022
Omdöme utan inbjudan
Logotyp för Canvas Prints Ltd.

Svar från Canvas Prints Ltd.

Be aware!! Neil & Lori Stang are spraddling misinformation's
Stay away from this buyer. They buy product, they get what they ordered and then complain and request refund or more services. Obviously trying to get product for free or get more products at someone else expense. If you don't satisfy their unreasonable demands they lie and misinform in their reviews which they are trying to use as a leverage
Do not serve this kind of people

Betygsatt 5 av 5 stjärnor

Very Impressive! would recommend

This is my second time ordering from Canvas Prints. Very happy with the quality of the Canvases and their quick delivery times.

23 september 2022
Logotyp för Canvas Prints Ltd.

Svar från Canvas Prints Ltd.

Thank you so much

Betygsatt 5 av 5 stjärnor

Fantastic

100% recommend Canvas Prints and will definitely be ordering again! The product is amazing quality, shipped in a timely fashion, packaged great and exactly what I had envisioned. Thank you for the great prints!

23 september 2022
Logotyp för Canvas Prints Ltd.

Svar från Canvas Prints Ltd.

Thank you so much

Betygsatt 5 av 5 stjärnor

I am super happy with my purchase

I am super happy with my purchase. I found the price a bit more than the competition how ever I did get free shipping. That is something the competitors won't do unless you order a min. And besides I try to support local businesses when possible!

23 september 2022
Logotyp för Canvas Prints Ltd.

Svar från Canvas Prints Ltd.

Thank you so much

Betygsatt 5 av 5 stjärnor

Was delivered much faster than…

Was delivered much faster than anticipated, only tools two days to create and ship, I was blown away. The quality was great! My landlord who just lost her four legged friend absolutely loved their photo of Watson ♥️ Thanks for such an amazing and easy experience

16 september 2022
Betygsatt 5 av 5 stjärnor

Great experience

Responsive to questions via email, online ordering process was fast and easy, product arrived very quickly, quality and price point were great!

26 augusti 2022
Logotyp för Canvas Prints Ltd.

Svar från Canvas Prints Ltd.

Thank you so much

Betygsatt 5 av 5 stjärnor

This was my second order

This was my second order. It came out great. Now I have to take more pictures when on vacation to make art for my new place.

They're fast and accurate. it's great service.

6 september 2022
Logotyp för Canvas Prints Ltd.

Svar från Canvas Prints Ltd.

Thank you so much

Betygsatt 5 av 5 stjärnor

My experience ordering was simple and…

My experience ordering was simple and the staff emailed me asking for a better quality photo to make sure my canvas was perfect which I appreciated. Got it within days and it’s stunning!!!!

7 september 2022
Logotyp för Canvas Prints Ltd.

Svar från Canvas Prints Ltd.

Thank you so much

Betygsatt 5 av 5 stjärnor

Great quality

We have ordered several stock prints and also had our own pictures made into Canvas art. Very impressed!

The art looks stunning and they are delivered very quickly. We have about 10 pieces from them now and will be ordering more.

6 september 2022
Logotyp för Canvas Prints Ltd.

Svar från Canvas Prints Ltd.

Thank you so much

Betygsatt 1 av 5 stjärnor

Quality was great, customer experience not so much

Quality of the canvases were very good. I paid extra for quick delivery to have them ready for a birthday party. I ordered 3/4 inch frames, which was the same as the matching series of canvases they will hang with. The studio sent an email saying they were going to change my order to 1.5 inch frames as an upgrade for free. It was a nice sentiment, but it is not what I wanted. I did not see the email, and did not approve the change. They went ahead with it and when I got the order I was very surprised and called in to find out what happened. They said they would reprint the order, so I asked them to make a slight change of blurring the edges on this one instead of mirroring which would look better since they had to reprint anyway. However, it was now only 2 days before the party and there was no longer time to have them delivered before the party. They said I could drive up and pick them up, which I did not have the ability to do. I asked the company to refund the express delivery option fee I'd paid, because I would not have my order in time for the party anymore. At this the owner told me there was no printing error, it was a free upgrade which I did not respond to their email about. However, you can call an unapproved change order a free upgrade, but it doesn't change the fact that they altered my order to something I did not want which then impacted me having nothing to give at the birthday party; I paid the express shipping soley to ensure that, and then they made a change with my order without consulting me or getting my permission on something I paid for. If they had fulfilled the order how I wanted in the first place, everything would have been fine. But then the owner seemed to be placing the blame on me because I didn't approve the change they made. As I said, the quality of the canvases are nice, but the experience left a bit of a sour taste in my mouth.

Edit: and after the reply, changing from a 3 star to a 1 star. You can't blame this on the fact that I missed an email from you saying you were changing the order because you thought it would be better and then doing it anyway even after no one responded with approval. The fact of the matter is that is someone orders something from you, try fulfilling what they ordered as they ordered it. Not rocket science. 🤷

Second edit: what am I supposed to do with three extra prints of the same canvas? They don't work for the set and are garbage to me. That's like saying if I order chicken at a restaurant and you bring me salmon which I don't like, that I should be grateful for the salmon because you decided I should like it. The lack of accountability is a bit bizarre. I asked for a refund for the extra money I spent to get the correct items in time. You did not deliver the correct items. You're acting like I should be thanking you for correcting your own mistake, which was changing an order no one asked you to change. Done arguing about this. Have a great day.

25 augusti 2022
Logotyp för Canvas Prints Ltd.

Svar från Canvas Prints Ltd.

If you are ordering online then you should be responsive to order confirmation emails.
You have received 3 canvases on time before the weekend and with free 15$ value upgrade. During the phone conversation with you we did finally understand your reason for choosing 3/4" at the first place
You were offered full refund and refused it, you were offered 3 reprints and you have agreed to this option.
You were allowed to keep 3 canvases you have received on time and we have created 3 new additional canvases worth over 150$ without charge.
We will also have to point out that you have mentioned during our phone call conversation that you will give them 1.5" frames at the party and then replace it once you receive new 3/4" reprints and second delivery will be scheduled during next week for Tuesday/Wednesday and you have refused express pick up option available for Friday before the party (express pick up value 29$)

Lets recap here:
1. you have paid 153 $ for canvas and 29$ for express
delivery
2. in total you have received canvases worth 321$ and
2 deliveries in total. One express and on time and one free 4 business days later

After all of this you are still asking for 29$ to be refunded? Hmm it really takes a special kind of personality to do so. Sorry we are not Walmart

Tip: you have 3 nice prints for extended family. We are sure you will find great use for it. Please don't ask for anything else to be given from our family to yours. We have done enough already

We won't be accepting any future orders from you, we deserve better customers.

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