To be honest, I did not want to be contacted by a Canstar representative, because I thought it would just be a case of them wanting to sell me a product that benefited them more than me. I was wrong.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I chatted with an agent and he informed me of a rebate or such that I will see on my next billing period and to wait until August 1st to seek further assistance as apparently changes are occurring at... Se mer
Gave me expensive results which I beat by 100s of $s on only 3 direct self searches. So disappointed. You used to be my reliable go to. Not sure what you've done to your search parameters but 3 re... Se mer
Holly Szakal spent lots of time carefully & thoroughly talking through our private health care options to make sure we were moving over to the best policy to suit our needs. She was very knowledgeable... Se mer
Företagsinformation
Skrivet av företaget
Canstar is Australia's original & biggest financial comparison site*. Our expert ratings help you compare home loans, credit cards, health insurance and more.
Kontaktuppgifter
Level 23, 275 George Street, 4000, Brisbane, Australien
- enquiries@canstar.com.au
- canstar.com.au
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Canstar put me in the right direction…
Canstar put me in the right direction to sort out our travel insurance
I'm searching for new insurance
I'm searching for new house and contents insurance the work was already done to a degree when I saw on the website the top 10 recommended companies and I could arrange online quote from there, very easy
Easy!
Really straight foward process and clear articulation of terminology.
I could not compare all competitors…
I could not compare all competitors without inputting data for each Insurance company separately and receiving individual quote. It was time consuming. Furthermore, Youi quoted $5562, Real Insurance quoted $2560 and Budget $1970. What a big spread. No point using this Canstar tool, instead better to go with Budget Direct next time, who is pretty competitive over the years. Hence I did not check quotes from Allianz and QBE.
But I just was told by Canstar that due to specific requirements each insurer has their own form requirement before a quote can be obtained. Canstar provides the links for easy access.

Svar från Canstar
Canstar ratings undermined by incorrect data
Canstar has a lot of potential as a summary of comparison data but this is undermined when the data is out of date or different from the actual supplier’s website. For example, I wanted comparison electricity plans and when I found my preferred one from Canstar I went to the supplier site only to find that the tariff rates were higher than reported by Canstar. This meant the relative ratings Canstar reported for a range of providers were not useful in making purchasing decisions.
Update: After considering Canstar Team’s reply I concede their point about time of use tariff, which I am on. When I added solar PV I was led to understand that time of use tariff was my only option.
When requesting Canstar’s best plans for my postcode they did list single rate plans. When I go to the retail provider website, they only offer the plans that match my meter setting. This explains the mismatch between Canstar and retailer plans in my case.
What I since learned is that a request can be made to the distributor for a single rate tariff to be reapplied. We will see if they allow it.
Perhaps my heading should have been “Canstar ratings don’t always show the whole picture”

Svar från Canstar
Not enough options
I received some good information regarding the companies you use, but there are still a lot of insurance companies which did not appear in your seaches.

Svar från Canstar
After leasing there Abbotsford location…
After leasing there Abbotsford location from me for 8.5 years , Canstar moved out without notice , bounced their April 1 rent cheque , and avoided my calls .
They have 1.5 years left on their lease . Leaving me in a very difficult position financially.
There was no reason not to talk to me and work something out if they had difficulties.
This company has really screwed me over. Unnecessarily.
The company apparently has a few lawsuits against them .
Now , another one .
If you want a co with NO integrity.. these guys.
Shame on them

Svar från Canstar
Good comparison company and customer service agents that actually help!
Chloe was wonderful in helping us find a better product for what we were paying for with our existing insurer. It was great to see all of the different insurers in front of us before speaking with Chloe on the phone.
Genuinely helpful for comparing financial products
Been using Canstar on and off for the past year or so to compare savings accounts and credit cards. The comparison tables are straightforward and easy to filter by what actually matters to you. Found my current savings account through them which has been great. The only thing I'd say is some of the filters could be a bit more granular, but overall it's a solid resource. Would recommend to anyone trying to navigate the flood of financial products out there.
Great experience
Great experience. Very helpful , thoughtful and excellent professional staff, Daniel Lee.
No explanation of the refusal of a…
No explanation of the refusal of a loan.
Don't need them, already got the loan.

Svar från Canstar
friendly professional and comprehensive…
friendly professional and comprehensive advice. the person I spoke to could answer all my questions and solved my issues
Absolutely phenomenal!
Dylan was absolutely phenomenal! Especially at this time of year when comparisons are priceless when choosing a different service provider. He was professional and efficient and I can’t recommend Canstar’s customer service enough. Made a difficult task easy to understand and compare, way more effective than my paper and pencil attempt!
Better outcome all round
Took the time to understand my requirements and answer my questions. Saved me a lot on my premium and with better benefits than my previous health insurer provided.
Easy to navigate and results are useful…
Easy to navigate and results are useful for comparing anything you want
Holly knows her stuff
Holly Szakal spent lots of time carefully & thoroughly talking through our private health care options to make sure we were moving over to the best policy to suit our needs. She was very knowledgeable about each provider's policies, inclusions & exclusions. Also her follow-up care post-transfer has been explemplary. Her manner on the phone is also lovely, very friendly & caring.
I just got off the phone with Dylan he…
I just got off the phone with Dylan he was great, easy to talk to and was able to answer all my questions. Great experience.
Save on pet insurance
I was seeking to save money on my pet insurance which had gone up substantially since last year. I used Canstar to compare pet insurance policies and I have saved over $100 a month. Thank you Canstar
Great customer representative…
Great customer representative Dylan.Very helpful and knowledgeable.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







