Canstar Omdömen 

79
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

To be honest, I did not want to be contacted by a Canstar representative, because I thought it would just be a case of them wanting to sell me a product that benefited them more than me. I was wrong.... Se mer

Betygsatt 4 av 5 stjärnor

I chatted with an agent and he informed me of a rebate or such that I will see on my next billing period and to wait until August 1st to seek further assistance as apparently changes are occurring at... Se mer

Betygsatt 3 av 5 stjärnor

Gave me expensive results which I beat by 100s of $s on only 3 direct self searches. So disappointed. You used to be my reliable go to. Not sure what you've done to your search parameters but 3 re... Se mer

Betygsatt 5 av 5 stjärnor

Holly Szakal spent lots of time carefully & thoroughly talking through our private health care options to make sure we were moving over to the best policy to suit our needs. She was very knowledgeable... Se mer

Företagsinformation

  1. Pengar och försäkring

Skrivet av företaget

Canstar is Australia's original & biggest financial comparison site*. Our expert ratings help you compare home loans, credit cards, health insurance and more.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

79 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(79)

74 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I'm searching for new insurance

I'm searching for new house and contents insurance the work was already done to a degree when I saw on the website the top 10 recommended companies and I could arrange online quote from there, very easy

25 maj 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I could not compare all competitors…

I could not compare all competitors without inputting data for each Insurance company separately and receiving individual quote. It was time consuming. Furthermore, Youi quoted $5562, Real Insurance quoted $2560 and Budget $1970. What a big spread. No point using this Canstar tool, instead better to go with Budget Direct next time, who is pretty competitive over the years. Hence I did not check quotes from Allianz and QBE.
But I just was told by Canstar that due to specific requirements each insurer has their own form requirement before a quote can be obtained. Canstar provides the links for easy access.

16 maj 2026
Omdöme utan inbjudan
Logotyp för Canstar

Svar från Canstar

Hi Peter,

Thank you for your feedback.

Canstar is a comparison service rather than a direct insurance engine.

While we do the heavy lifting by comparing standard features, each individual insurer has highly specific underwriting criteria
that fundamentally changes the final price.

Because of this, insurers require you to complete their specific quote form to give you an accurate, legally binding price.

We provide the quick links to their pages to try and make that next step as seamless as possible.

Kind Regards,

Canstar Team

Betygsatt 4 av 5 stjärnor

Canstar ratings undermined by incorrect data

Canstar has a lot of potential as a summary of comparison data but this is undermined when the data is out of date or different from the actual supplier’s website. For example, I wanted comparison electricity plans and when I found my preferred one from Canstar I went to the supplier site only to find that the tariff rates were higher than reported by Canstar. This meant the relative ratings Canstar reported for a range of providers were not useful in making purchasing decisions.

Update: After considering Canstar Team’s reply I concede their point about time of use tariff, which I am on. When I added solar PV I was led to understand that time of use tariff was my only option.
When requesting Canstar’s best plans for my postcode they did list single rate plans. When I go to the retail provider website, they only offer the plans that match my meter setting. This explains the mismatch between Canstar and retailer plans in my case.
What I since learned is that a request can be made to the distributor for a single rate tariff to be reapplied. We will see if they allow it.
Perhaps my heading should have been “Canstar ratings don’t always show the whole picture”

18 maj 2026
Omdöme utan inbjudan
Logotyp för Canstar

Svar från Canstar

Hi Russell,

Thank you for sharing your feedback.

Did you make sure to select the correct type of tariff when comparing?

Some customers mistakenly compare using single-rate tariff as our comparison table defaults to this but then sign up for time-of-use tariff. The price will differ if this is the case.

We would be happy to look into this for you.

Please email us more details at enquiries@canstar.com.au.

Kind Regards,

Canstar Team

Betygsatt 3 av 5 stjärnor

Not enough options

I received some good information regarding the companies you use, but there are still a lot of insurance companies which did not appear in your seaches.

4 maj 2026
Omdöme utan inbjudan
Logotyp för Canstar

Svar från Canstar

Hi Sharryne,

Thank you for sharing your feedback.

Did you make sure to turn online partner filter off to find more insurance providers?

If you would like to send us more information, please email us at enquiries@canstar.com.au

Kind Regards,

Canstar Team

Betygsatt 1 av 5 stjärnor

After leasing there Abbotsford location…

After leasing there Abbotsford location from me for 8.5 years , Canstar moved out without notice , bounced their April 1 rent cheque , and avoided my calls .
They have 1.5 years left on their lease . Leaving me in a very difficult position financially.
There was no reason not to talk to me and work something out if they had difficulties.
This company has really screwed me over. Unnecessarily.
The company apparently has a few lawsuits against them .
Now , another one .
If you want a co with NO integrity.. these guys.
Shame on them

11 maj 2026
Omdöme utan inbjudan
Logotyp för Canstar

Svar från Canstar

Hi Peter,

We are quite confused over this review.

Canstar is a financial comparison service and our Sydney office is based in North Sydney. I believe you may be reviewing the wrong company?

Is there anything we can assist you with?

If so feel free to send an email to enquiries@canstar.com.au

Kind Regards,

Canstar Team

Betygsatt 4 av 5 stjärnor

Genuinely helpful for comparing financial products

Been using Canstar on and off for the past year or so to compare savings accounts and credit cards. The comparison tables are straightforward and easy to filter by what actually matters to you. Found my current savings account through them which has been great. The only thing I'd say is some of the filters could be a bit more granular, but overall it's a solid resource. Would recommend to anyone trying to navigate the flood of financial products out there.

14 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

No explanation of the refusal of a…

No explanation of the refusal of a loan.
Don't need them, already got the loan.

24 april 2026
Omdöme utan inbjudan
Logotyp för Canstar

Svar från Canstar

Thank you for sharing your feedback.

As a financial comparison site, Canstar's role is to help you research and compare products from a wide range of providers. Because we are a comparison platform, we do not issue, approve, or decline loans ourselves. That decision remains with the individual lender based on their own specific lending criteria.

While we are glad to hear you have secured the loan you needed elsewhere, we understand how frustrating it is to not receive clear feedback when an application is declined. We always recommend reaching out directly to the lender, as they are best positioned to provide you with the specific reasons behind their decision.

Kind regards,

Canstar Team

Betygsatt 5 av 5 stjärnor

Absolutely phenomenal!

Dylan was absolutely phenomenal! Especially at this time of year when comparisons are priceless when choosing a different service provider. He was professional and efficient and I can’t recommend Canstar’s customer service enough. Made a difficult task easy to understand and compare, way more effective than my paper and pencil attempt!

31 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Better outcome all round

Took the time to understand my requirements and answer my questions. Saved me a lot on my premium and with better benefits than my previous health insurer provided.

28 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Holly knows her stuff

Holly Szakal spent lots of time carefully & thoroughly talking through our private health care options to make sure we were moving over to the best policy to suit our needs. She was very knowledgeable about each provider's policies, inclusions & exclusions. Also her follow-up care post-transfer has been explemplary. Her manner on the phone is also lovely, very friendly & caring.

20 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Save on pet insurance

I was seeking to save money on my pet insurance which had gone up substantially since last year. I used Canstar to compare pet insurance policies and I have saved over $100 a month. Thank you Canstar

20 mars 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer