Cannon Cars Omdömen 

59
•
TrustScore 3 av 5

2,8

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Unreliable service. Let down again this morning by this taxi service which i booked a week ago. This is not the first time, the last time was 5 am and they managed to be 20 minutes late on a prebooke... Se mer

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Betygsatt 5 av 5 stjärnor

Cannon Cars are incredibly reliable and offer great prices, with friendly, patient drivers who either meet you at arrivals or give clear instructions on exactly where to meet at the airport. I have ne... Se mer

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Betygsatt 4 av 5 stjärnor

The third time this year that we have used Cannon Cars for Airport drop off and collections--everyone of them has been perfect.Collection today at London City Airport was seamless and we had a super d... Se mer

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Betygsatt 1 av 5 stjärnor

Driver arrived an hour late without an apology. He had an unfortunate manner and his English was difficult to understand. He refused to take a card payment offering to drive us to a cash point i... Se mer

Företagsinformation

Informationen kommer från olika externa källor

London (Bromley) based minicab and courier company specialising in airport pickups and business accounts


Kontaktuppgifter

2,8

Medel

TrustScore 3 av 5

59 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

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2,8

Alla omdömen

(59)

11 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Got picked up from Stansted

Got picked up from Stansted, no problems with lateness, they tracked my flight and even called me when I landed so I didn’t get huge car park fees - thanks!

10 oktober 2024
Omdöme utan inbjudan
Logotyp för Cannon Cars

Svar från Cannon Cars

Thank you for your feedback, it's much appreciated.

Betygsatt 1 av 5 stjärnor

Booked a cab two hours ahead and still…

Booked a cab two hours ahead and still hadn’t arrived after 45 minutes. No notification of eta. Cancelled and had to use public transport as it was too late to try another taxi service. Poor ‘service’ - will not use again.

11 oktober 2024
Omdöme utan inbjudan
Logotyp för Cannon Cars

Svar från Cannon Cars

Hi Keith, I'm so sorry to hear about your experience. Please call us on 02087778888 and ask for a manager to discuss.

Betygsatt 1 av 5 stjärnor

DO YOURSELF A FAVOUR AND AVOID

DO YOURSELF A FAVOUR AND AVOID.
These people are basically scammers/tax avoiders.
They will quote you a price, send you an invoice for that price and once you’ve reached your destination they’ll ask you to pay 20% VAT on top of the price they originally quoted unless you pay them cash! Tax dodgers who even threatened to call the police if I did not pay the 20% added at the last minute. Disgusting.

1 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I recently did a review on how come I…

I recently did a review on how come I paid a different price to what I was quoted on my outward journey, to their credit they contacted me immediately and explained and resolved the issue,So well done Cannon Cars and thumbs up 👍👍

7 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

We booked in advance for a very early…

We booked in advance for a very early pick-up. Need to catch the train. The driver was half an hour late, we were about to miss the train. Called the office and the very rude lady instead of apologising, advised us next time to book even early. But it won't be next time. Will find another cab company, No more Cannons!!!

10 juni 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Terrible service

Terrible service. Two hospital trips booked for appointments. No driver available. Why can't reception call to let you know in time to make alternative arrangements.? Used Uber though still late. Fortunately they saw me at hospital.
Never again will I use this company.

12 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Airport runs

We have had Cannon for three airports runs, early hours of the morning and midday.
Each driver has been reliable and friendly and took the worry out of getting to the airport on time.
The charge was also reasonable and hadn't gone up in three years!

3 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service from start to finish!

Excellent service from start to finish. Used them for airport transfer for my daughter who was travelling home alone. They were on time and the driver was courteous and professional. I highly recommend this company.

30 april 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Driver arrived an hour late without an…

Driver arrived an hour late without an apology.
He had an unfortunate manner and his English was difficult to understand.
He refused to take a card payment offering to drive us to a cash point insisting he would only take cash. On paying Cannons direct we discovered they charge twenty per cent extra for using a card.
Cannons should explain they charge twenty per cent above their quote if you use a card. They claim it is VAT? I did not realise a business was exempt from
VAT when taking cash payments???
Bad service and overpriced.

25 april 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The Absolute WORST local cab company…

The Absolute WORST local cab company EVER - Pre-booked to pick up my teenage daughter and her friend from party at Midnight NEVER turned up NO apology despite many pleading phone calls - Prebooked late night pick up from airport - Another NO SHow - DO NOT USE THIS USELESS UNRELIABLE CAB FIRM TOTALLY USELESS AND OPERATERS LIE WILL NEVER EVER USE AGAIN PLEASE DO NOT USE IF YOU NEED TO GET ANYWHERE ON TIME THE WORST COMPANY EVER

1 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Booked Cannon cars for pick up and…

Booked Cannon cars for pick up and return to the O2 on Monday 4th March. Pick up was on time and smooth journey. Darren was the return journey driver. He arrived early and due to us not being familiar with pick up point/car park , the lady on the control got him to call me and direct us to his car. The homeward journey was smooth running and Darren was great company and delivered us home with out any problems. Would definitely recommend this cab company.

4 mars 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unrealiable

Booked a return journey last week. The cab for the outward journey turned up an hour late, and didn't even contact me to say there would be a delay. I was then charged "waiting time" for the return journey even though I was in the correct spot before my booked time, but had to spend a while on the phone to the driver trying to work out where he was.

30 januari 2024
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Mixed Experience

The trip out to Heathrow was great. The driver was punctual, polite and drove safely and with consideration for his passengers. When we arrived back at Heathrow, however, nobody was waiting for us, even though our plane was on time and we got through customs quickly. This was not late at night - it was a Sunday 6pm.

I called their hotline repeatedly and nobody answered. Finally after many calls someone did answer. They investigated the problem and said that the driver had got stuck in traffic - there was an accident. Fair enough.

So we waited. And waited a bit more. I was just about to call them again when the phone rang. The driver was strangely at a different terminal and we needed to get there immediately. So we hauled all of our luggage across Heathrow. It turned out not to be that far, but we didn't know if we were even going the right way.

We eventually found our driver. He seemed in a big hurry, and drove at high speed. He was clearly a good driver, but he took a lot of risks and made us feel so sick we had to wind the window down on a cold night. It made me wonder if he was really the driver we had booked, or another driver who had dropped off some other passengers and was now being made to drive us.

We got home in the end, only a little late, but it made for unnecessary stress at the end of a tiring 11 hour flight.

29 oktober 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic airport service

Fantastic airport service! On booking emails were sent confirming bookings. He arrived early. On arrival back Jamie kept in touch and knowing we were delayed only parked when we landed. He was prompt very polite. Excellent service thank you!

29 oktober 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Cannon 55 Darren I arranged a pick up from Gatwick…

I arranged a pick up from Gatwick airport for my disabled mother and I for around 2 o’clock in the morning the driver called Darren CANNON55 called me while we landed to reassure me of the pick-up he asked to speak to the disabled assistant guy helping my mother Darren was absolutely amazing he is an asset to the cab office for his continuous help and assurance during our experience.. I am flying frm Gatwick regularly and will always request cannon55 Darren !!!

1 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DO NOT BOOK!!!

DO NOT BOOK!!!
Awful experience when I booked a cab to Heathrow at 3am.
The driver was rude and falling asleep at the wheel. Pay more for a cab but do not book here.

23 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I prebooked a car to the airport by…

I prebooked a car to the airport by email and received a prompt response confirming my booking (nice surprise as it was on a Saturday evening I emailed!) the car turned up on time, the driver even helped with my luggage! He seemed to know the area really well and managed to avoid road closures etc, without taking forever to get round them! I immediately booked for my return journey, same story! Definitely will be using these guys again!

1 september 2023
Omdöme utan inbjudan

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