My order did not arrive on time. I contacted the Candle Guy and got a response right away. The original shipment had been lost through no fault of his. He sent a replacement shipment out immediately.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Overall everything was good. The only note I have is that I didn’t receive an email confirming shipping (which had me concerned) like was mentioned in the email following my purchase. However, after I... Se mer
Some of the best customer service I’ve had in a long time. The order was supposed to be delivered when I saw it was moving away from my city after already arriving here. I reached out to customer ser... Se mer
Ordered a candle and realized that i never received a confirmation email. After contacting the owner, we found out that I can't type correctly and entered a number wrong in my email address when I ord... Se mer
Företagsinformation
Skrivet av företaget
THE HOTTEST CANDLES ON EARTH. Our scented candles are made of 100% soy wax, with an organic cotton wick, all-natural ingredients, and the highest-quality essential oils. Every candle is environmentally-friendly, free from chemicals and dyes.
Kontaktuppgifter
277 Fox Run lane, 42701, Elizabethtown, USA
- service@candle-guy.com
- candle-guy.us
4,8
Utmärkt
544 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Hilarious gift and great smelling…
Hilarious gift and great smelling candle, too!!!!
5 februari 2024
Omdöme utan inbjudan
The Perfect Valentine’s Day Gift
Received candle in time for Valentine’s Day! Surprised to find that the candle actually smelled really good. I would definitely order again.
14 februari 2024
Omdöme utan inbjudan
Great experience! :)
Ordered a candle and realized that i never received a confirmation email. After contacting the owner, we found out that I can't type correctly and entered a number wrong in my email address when I ordered. He was super helpful and kind. Great products and even better customer service!
16 februari 2024
Omdöme utan inbjudan
My boyfriend loves it
My boyfriend loves it! Even though he is still shy to show that to his mother, so he won’t put it in his living room! LOL I find it funny because you’re both 42 years old! Greatest valentine, gift ever though
14 februari 2024
Omdöme utan inbjudan
Quick reply to email regarding a…
Quick reply to email regarding a received broken candle.
13 februari 2024
Omdöme utan inbjudan
Awesome products with quick shipping…
Awesome products with quick shipping and responsive help.
12 februari 2024
Omdöme utan inbjudan
Great quality and experience!
Highly recommend! My candles arrived quickly, and were packaged very well. The scent throw is great (fills the living room in my apartment without being too strong) and the candle burns cleanly and evenly so no wax is wasted. I will be purchasing from The Candle Guy again in the future!
14 februari 2024
Omdöme utan inbjudan
Perfect fun gift!
Absolutley love the candle labels! Got the exact reaction out of my husband that I wanted! Smell of the candle isn't overwhelming which is great!
14 februari 2024
Omdöme utan inbjudan
Great customer service!
My candles were lost in transit and after contacting the USPS with no response from them for weeks, the Candle Guy sent me another order. I can't wait for these to arrive. Excellent and timely customer service makes me a long time customer!
14 februari 2024
Omdöme utan inbjudan
My package was forwarded by accident (a…
My package was forwarded by accident (a mistake made by the USPS) but found it's way back to the correct address eventually. The customer service that Candle Guy offered was AMAZING!! I am so impressed by their customer service and willingness to help! Thank you so much from a forever customer!
5 februari 2024
Omdöme utan inbjudan
Great candle
Great candle, smells wonderful, and arrived on time! Would purchase again.
2 februari 2024
Omdöme utan inbjudan
Love the candle
Love the candle. Super fast delivery. Can’t wait to give to my boyfriend.
12 februari 2024
Omdöme utan inbjudan
Arrived very fast
Arrived very fast, in excellent condition, and he loved it… OBVIOUSLY😂
Thank you
1 februari 2024
Omdöme utan inbjudan
My package was lost
My package was lost; I reached out and got a quick response. I’m hoping I’ll get my package this time around but customer service alone will make me a FOREVER customer. I love candles and so does my significant other. Thanks so much Candle Guy!!
10 februari 2024
Omdöme utan inbjudan
Candle was delivered quickly and…
Candle was delivered quickly and exactly what I wanted! Smells great and my boyfriend LOVES the message ;)
1 februari 2024
Omdöme utan inbjudan
Wonderful and quick responses
Wonderful and quick responses. After realizing I put down the wrong address, the team was very polite and quick to respond to my email. They resent my order out free of charge without hesitation! You can tell they take pride in customer satisfaction
8 februari 2024
Omdöme utan inbjudan
Candle Guy team was sooo amazing
Candle Guy team was sooo amazing. After my candle was stolen twice they sent me a third candle to a different address. Thank you so much!!
8 januari 2024
Omdöme utan inbjudan
Candle looks awesome. Love it !
Candle looks awesome. Can’t wait to give it next week for Valentine’s Day! Shipping was quick as well!
6 februari 2024
Omdöme utan inbjudan
Candle was a great gift idea and it…
Candle was a great gift idea and it smelled amazing. Definitely will be ordering from them again.
22 januari 2024
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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