Caloandco Omdömen 26

Terrible service

After almost 3 mos of waiting to receive the item purchased, the item was received damaged. Reached out to the customer service and basically was given instructions on how to patch up the rip on the fabric to make it less noticeable. I addition to the dent on the metal base which I was willing to forgo since you can’t see it. If you’re considering buying from this company, they don’t stand behind the quality of the product they sell so think twice. The item may or may not arrive in good condition and it’s up to you to either accept the way it is or buy somewhere else. Company didn’t even bother to offer partial refund to help pay for how much it will now cost me to get it repaired professionally. I’m very disappointed I waited this long to receive a damaged good. I now have to purchase another one. And definitely not from this store.

Customer service is not interested in helping the customer. I ordered a white, 8 foot long fireplace, and after waiting over 2 months for it, I finally received a product, that was not even relatively related to what I ordered. I got a box full of blonde wood pieces and drawers, described as a wall cabinet. No fireplace, nothing white. Contacting them is done strictly thru email. While in the beginning they were responsive, they have fallen off the face of the earth when I asked for them to come and get this giant box of garbage out of my house and refund me for what I never received. Their last email told me to contact my credit company and try getting my money back thru them! I have been ordering stuff online for years and years, and have never had such a thing happen, and then be told that I have to figure it out myself. I strongly recommend not ordering from them. Look elsewhere please

Two months later and still no delivery

This company is a fraud, I emailed them prior to placing my order to ensure what I was ordering would arrive on time.
They told me the items would ship in 7 days and possibly Take up to 14 days to arrive. It’s been a month and the order still shows pending and coming From china. I would not ever purchase from this company

I had to think twice before buying due to the price, but now that I see how sturdy and beautiful my furniture is, I have no regrets. This is truly built to last.

I'm so happy with my purchase. The piece isn't just functional, it's a statement of art. It's the highlight of my living room, and every guest asks about it. That's a true sign of quality.

The production was slower than I expected, but the finished piece is absolutely stunning. The craftsmanship and quality make it worth the extra time.

The craftsmanship in each item is evident. You can feel the love and care that goes into every piece. My guests always compliment my furniture, and I'm proud to share where I bought it from.

It took a little while for my order to arrive, but I can honestly say the piece was worth every minute of the wait. The craftmanship is flawless, and the design is timeless.

Their shipping is horrible. You cant cancel your order and it wont arrive on time

I did wonder if it was too expensive, but when I touched the wood and felt how smooth and solid it was, I knew I made the right choice.

I definitely felt the pinch when I paid for it, this isn't cheap furniture. But the moment I learned it was handcrafted and made from eco-certified wood, I felt reassured. And once it arrived, I understood the value. The quality is obvious in the details, the finish, and the durability. This is the kind of furniture you buy once and enjoy for years.

The furniture exceeded my expectations in every way. From the quality of the wood to the intricate details, it's clear that ET Woodcrafts is committed to producing nothing but the best. My living room looks amazing!

Definitely more expensive than other places, but the quality is on another level. You just can't compare mass-produced with this kind of craftsmanship.

Handcrafted pieces that get better with time, and the more I I use them, the more attached I feel. I've bought many wooden furniture pieces before, but the ones from ET Woodcrafts are by far the most satisfying. Truly grateful, thank you so much.

Definitely more expensive than other places, but the quality is on another level. You just can't compare mass-produced with this kind of craftsmanship.

I love how they turns wood into art. Every item feels like a statement piece, elegant, refined, and sustainable.

This is hands down the best wooden furniture brand I've ever bought from. Every piece is made with care, nothing feels rushed. They also offer customization, which gives me complete confidence that each product will perfectly fit my home's space. On top of that, their customer service team is a huge plus for the brand, attentive, professional, and always willing to help.