Cooee Omdömen 

63
TrustScore 4.5 av 5

4,5

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Hi Cooee Mobile team, Good morning, I had call from Dave yesterday -while the issue still persists Dave was very helpful and has given me a interim solution, which is working fine at the moment.... Se mer

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Betygsatt 5 av 5 stjärnor

We ported 4 Australian mobile numbers to Cooee for a 4 month trip. Paired with a data only e sim from Holafly we avoided huge roaming fees and got all the text and calls from various banking apps... Se mer

Betygsatt 5 av 5 stjärnor

I’ve been living in Singapore and using Cooee for a virtual Australian phone number, and it has worked like a charm. The setup was easy, call quality was reliable, and it made staying connected wi... Se mer

Betygsatt 5 av 5 stjärnor

Very easy to set up and get the number available on my phone. All OTPs and any other messages came through as needed when I was in Sydney. Great UI and easy to navigate. Have recommended to a fe... Se mer

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Företagsinformation

  1. Telebolag
  2. Programvaruförsäljare

Skrivet av företaget

Provides anyone in the world with a virtual Australia SIM card via the Cooee mobile app. Make and receive calls. Send and receive SMS. Never need a physical card again. Stop paying too much. No fixed contracts. Cancel whenever you need.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

63 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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4,5

Alla omdömen

(63)

30 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Helpful for Aussie Expat

While living abroad for several years, I relied on Cooee to provide a local Australian number for messaging and One Time Password functions, as well as providing a number I could register on WhatsApp and other apps, i found it convenient, reliable and cost effective

30 september 2025
Omdöme utan inbjudan
Logotyp för Cooee

Svar från Cooee

Thanks Leigh - awesome you were able to rely on Cooee. This is exactly what it is designed for and defintitely appreciate the review.

Betygsatt 5 av 5 stjärnor

Good Service

I have been using CallCooee since last year and I am very satisfied with the service because reliable. The helpdesk is fast, friendly, and super helpful.
Thank you.

1 september 2025
Omdöme utan inbjudan
Logotyp för Cooee

Svar från Cooee

Thanks Yuandri! Will let the helpdesk team know about the feedabck.

Betygsatt 5 av 5 stjärnor

Great app

Great app. I needed an Aus number and Cooee was a great choice. Easy to use and one annual payment and customer service is great.

13 mars 2025
Omdöme utan inbjudan
Logotyp för Cooee

Svar från Cooee

Thanks for the great review Karen!

Betygsatt 5 av 5 stjärnor

Amazing service and great support

Amazing service and great support. Very useful for worldwide texts and having a reliable static number to use long term.

17 september 2025
Omdöme utan inbjudan
Logotyp för Cooee

Svar från Cooee

Thanks Josiah - we are glad you were able to use Cooee for worldwide texts and it has been useful for you.

Betygsatt 5 av 5 stjärnor

Great way to keep your Aussie number OS!

Really good and cost effective way to keep your Aussie number overseas. Calls and sms making banking to back home a breeze. Had some issues with V1 but they offered excellent support and got my issue fixed, V2 is working really well. Recommend.

22 augusti 2025
Omdöme utan inbjudan
Logotyp för Cooee

Svar från Cooee

Thanks for the Review Robert! Really great to see you are benefiting from the upgraded app!

Betygsatt 4 av 5 stjärnor

Good alternative to an OZ sim while O/S

Good service only had 1 hiccup the whole year and that was I couldn't make a phone call over a certain wi fi server once...the rest of the time it worked great and the staff are very helpful and quick to respond if you've got an issue..It's smooth and a way more stress free and cheaper option than travelling with an Ozzie sim!

18 augusti 2025
Omdöme utan inbjudan
Logotyp för Cooee

Svar från Cooee

Thanks Damian - glad we could reduce your stress!

Betygsatt 4 av 5 stjärnor

Working for Australian companies but…

Working for Australian companies but living overseas...having 1 Aussie number that makes/receives texts and calls... I was searching for for months and Cooee is the only one that seems to allow both text and calls.
Aside from some initial bugs and connection drop out issues etc, the team are responsive on Whatsapp and always act on any issues you tell them arise. They are constantly updating and fixing the system.

Really...this app is a lifesaver. Couldn't be more happy to have found them...

17 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Value and Works Well

After initial teething problems and the launch of a new system and app the service works great. As an Aussie expat it’s a great value way of keeping my number, especially to receive bank codes etc via SMS. Calls have been very clear. I recotthe service to all my expat friends

15 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Being overseas for extended periods of…

Being overseas for extended periods of time and being able to get SMS messages so I can access accounts and everything is highly critical. What is equally amazing is not being bled out by a vampire like major telecom service whose service model belongs in the dark ages when it comes to roaming.

14 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Bad experience with this company

Bad experience with this company. They took 4 days to activate the line even though I provided my Australian driver license. The calls didn't work for most numbers, only for mobile numbers.

30 april 2025
Omdöme utan inbjudan
Logotyp för Cooee

Svar från Cooee

Thanks for the feedback Rodolfo. We take security seriously and manually verify all proof of identity documentation. Your application was submitted on Saturday and was approved first thing Monday morning.

In relation to calling, Cooee definitely lets you dial the majority of Australian numbers - we would be keen to understand issues you were having. Please email us at trustpilot@callcooee.com and we would be more than happy to help you.

Betygsatt 1 av 5 stjärnor

Awful experience, abandoned after 3 months of empty promises

I really wanted to like Cooee and gave them over a month to try and address my issues.

I run an Australian business and wanted to keep my business number active overseas. Oh what a mistake it was to go with Cooee. Every client or prospect that calls, I either have trouble picking up or, more commonly, the call drops out every 10 seconds or so for about 3-5 seconds at a time. I have just enough time to apologise for my "phone troubles" and then I ask if I can call them back on my WhatsApp business number (which is free and works perfectly fine).

I've been back and forth with Cooee's support since 24 March 2025 and I was promised to be prioritised for their app update. At time of writing (30 April), there is still no update and even the person who was primarily providing support simply stopped responding to me.

Really disappointing. As an Australian business myself, I really wanted to support a local upstart, but perhaps it's a bit too early and there's still a lot of technical difficulties they need to work through.

EDIT:
I wrote the above review on 30 April 2025. It is now 10 June 2025 and after an app upgrade, the service seems worse than before. My business number is essentially "disconnected" to callers. The best case scenario is that they manage to ring on the app and then it disconnects after 1-2 seconds before I can even pick up. I've been in constant communication with the developers (using WhatsApp, ironically) who continue to promise fixes that never happen.

After close to 3 months of frustration and working with their team, I have decided to give up on Cooee and go elsewhere.

30 april 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

I really want to like this app

I really want to like this app as I've been waiting for a long time for something like this. However, overall the app fails me more times than it delivers. Even when I'm in Australia. 90% of the time the calls drop out within the first few seconds, and messages may come through hours or even days later, or not at all. It's also impossible to select a contact from my list to call, most times I have to manually enter the number (I was assured in the beginning this was being worked on but I haven't seen any change so far and it's been approx 7months now). As there's nothing comparable I will continue for a while longer but I really wish they would work on their UX as it is not delivering.

30 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great International Service

I’m currently living overseas and loving my service with Cooee! A friend from Australia called me last night and mentioned it was the clearest line we’ve had since I moved—easily the best connection we’ve had since I left. Super impressed! And I love that I’ve been able to keep and use my Australian number. I highly recommend this service.

13 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Cooee has been a lifesaver for me

Cooee has been a lifesaver for me! I have used a lot of VoIP phone software over the years and Cooee is by far the most user friendly I have ever come across. You can keep your existing phone number and easily import your contact numbers to start making calls.

29 januari 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Product does what it's meant to do

Product does what it's meant to do, i give that a 5/5.
The customer service is very lacking, i give that 2/5.
Even allowing for the Christmas break it still took my port about 3 weeks, i think the owners (2?) went on holidays - which is unacceptable. After the port was completed, i had some call issues and a couple of other general questions which i emailed support about. Within 24 hours the issue got resolved but i received no response at all to my support tickets (2). Product is good, but service needs to improve a lot.
3/5 Overall.

14 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I kept getting calls from people in…

I kept getting calls from people in Australia saying that *I* had called *them* when I certainly hadn't - very strange experience to have with this app and I would caution others from using it. Also it is a HK based company fyi...

10 januari 2025
Omdöme utan inbjudan
Logotyp för Cooee

Svar från Cooee

Hi Jordan - thanks for sharing the above. Apologies for this experience. Unfortunately number spoofing is a real issue in Australia. where scammers can impersonate real numbers and conduct mass outreach. We flagged your number to our telco partner as soon as we spotted this review. Once investigated they can take steps to root out the cause.

We are happy to change your number for a new one if this is an issue. One of the advantages of our service is we can quickly flip the number if there are any issues like you are facing.

Lastly, yes, while we are a HK registered company, we were started by 4 expat Aussies who run Cooee from across the globe. We are definitely licensed to operate Aussie numbers and registered under the Australian IPND.

Betygsatt 4 av 5 stjärnor

Good but version 2.0 will be better

I have had the Cooee app for 5 months now. During an extended stay in Australia from the Americas, I needed a mobile number for businesses to contact me. I didn't need to buy an extra phone, I just needed an app on my iPhone 12 to receive and make calls to Australian mobiles and land lines without purchasing another phone or signing up with a carrier. Cooee seemed like the perfect answer yet there were a couple of shortcomings which thay have promised to fix in the future 2.0 version. (1) Cooee cannot receive or make calls when your device VPN is on. This is annoying but they are working on it. (2) I feel it's kind of expensive for a VOIP app but they are a start up and I wanted to support them (3) On a brighter side their customer service is good and personal. I recommend Cooee.
PS I can text and make calls to Aust mobile/landline numbers from Mexico and the USA

2 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Cooee saved us a world of pain on our 4 month trip away from Australia

We ported 4 Australian mobile numbers to Cooee for a 4 month trip. Paired with a data only e sim from Holafly we avoided huge roaming fees and got all the text and calls from various banking apps without having to change anything. Meant we didn’t lose our numbers either.

Seamless to port back once we arrived back in Australia, the customer service was first rate and solved any issues quickly and seamlessly.

We were very impressed!

5 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Cooee solved my main telephony problems

I love Cooee - as a long-term traveller outside Australia, it solved my main telephony problems. I don't need an Aussie mobile plan I never use, I can keep my Australian mobile number. And I can get authentication messages from Australian institutions. And all for a great price. My wife is going to sign up too...

1 november 2024
Omdöme utan inbjudan

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