Call.com Telecom Ltd Omdömen 

33
TrustScore 2.5 av 5

2,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I used their services either 2 or 3 times then went to signin but login failed. I reached out to them only to receive a rude email that I had misused their services. Totally UNTRUE!!!! I asked for m... Se mer

Betygsatt 5 av 5 stjärnor

Risiedo in Italia e ho deciso di attivare un numero francese poiché la maggior parte degli enti, aziende e professionisti con cui comunico quasi quotidianamente in Francia non può né registrare... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

This company describes itself as the ideal replacement for Skype, and I have to agree. Tech support answered several questions quickly before I signed up and the registration process for me was flawle... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

My Experience With Call.com has been horrible.. I cant Recommend to any User especially Africans. They stereotype a lot, rude customer support. Bought a number then tried to renew countless times un... Se mer

Företaget har svarat

Företagsinformation

Skrivet av företaget

Your Second Number in an app. A real phone number you can use on any device. No SIM cards, no extra phones. Free video calls and chat included. For personal or business use. https://call.com/about/


Kontaktuppgifter

2,7

Dålig

TrustScore 2.5 av 5

33 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 88 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,7

Alla omdömen

(33)

29 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

it says "fetch credit product error"…

it says "fetch credit product error" when I try to add credit on any device. Now I'm stuck.

11 mars 2026
Omdöme utan inbjudan
Logotyp för Call.com Telecom Ltd

Svar från Call.com Telecom Ltd

Hi Mike. Did you try to reach us at support@call.com? We are very responsive and take immediate action on any issues reported to us

Betygsatt 1 av 5 stjärnor

I have tried multiple times to renew my…

I have tried multiple times to renew my account, but it has not been successful. Previously, it was working perfectly fine before the merged of VYKE. I even recommended your service to some of my friends.

Unfortunately, my main number expired and I lost access to it. This number is registered on multiple platforms, so it is very important for me to recover and renew it.

I have tried contacting support several times, but I have not received any response to my queries.

Please assist me in resolving this issue as soon as possible.

28 januari 2026
Omdöme utan inbjudan
Logotyp för Call.com Telecom Ltd

Svar från Call.com Telecom Ltd

Hi. Without your name or any reference, it is not possible to help you. Could you update your review with at least your name? An email to support@call.com is usually responded to within hours

Betygsatt 1 av 5 stjärnor

This is a trash app

This is a trash app, use only if you want to waste your hard earned money.

23 februari 2026
Omdöme utan inbjudan
Logotyp för Call.com Telecom Ltd

Svar från Call.com Telecom Ltd

We appreciate any constructive feedback. So if you have something to say, feel free to express any details. If you you are a real user with a problem, we are more than happy to listen to you. Write to us at support@call.com

Betygsatt 1 av 5 stjärnor

My Experience With Call.com has been F Horible…

My Experience With Call.com has been horrible.. I cant Recommend to any User especially Africans. They stereotype a lot, rude customer support. Bought a number then tried to renew countless times until the number expired, only to find out they required KYc. After Uploading the KYC document, they claimed it was altered.. An Original Document altered! later on claimed they could not verify since its not clear. Very Anyhow People.... Bycot at all Cost. You will end up Loosing Clients and contacts!

14 januari 2026
Omdöme utan inbjudan
Logotyp för Call.com Telecom Ltd

Svar från Call.com Telecom Ltd

Dear Raymond. Our support staff take care to handle all users politely. You were asked to complete KYC due to incomplete payment information(not complete address). The image you uploaded was not recognizable. I suggest you reach out to support@call.com in order to resolve this.

Betygsatt 5 av 5 stjärnor

Great concept and app

The service is really good and the app works perfectly. I'm able to have a second number without having to buy a mobile plan. I use it to make calls and send SMS without any issue. 100% would recommend!

12 december 2025
Omdöme utan inbjudan
Logotyp för Call.com Telecom Ltd

Svar från Call.com Telecom Ltd

Thank you so much! We work hard to improve and expand the features to make users happy to stay with us

Betygsatt 1 av 5 stjärnor

I’ve had a very disappointing…

I’ve had a very disappointing experience with Calldotcom/Vyke. My number isn’t being renewed and my account balance is not being updated, even though I’ve already tried multiple international and local cards. Instead of actually resolving the issue, they keep sending the same automated response every time.
It’s extremely frustrating because there is no real customer support, no proper troubleshooting, and no willingness to fix the problem. I’ve been left without service and without any helpful guidance.
I hope they improve their customer support and actually assist users instead of relying on automated replies.

26 november 2025
Omdöme utan inbjudan
Logotyp för Call.com Telecom Ltd

Svar från Call.com Telecom Ltd

Hi Ameer
You tried multiple times to use an address for the credit card transaction that we could not accept due to the regulations. In such cases, our response be the same each time. From our support system, I can see that this was resolved, and your number was in the end renewed. I hope this cleared things up for you. And if not, please email support@call.com

Betygsatt 1 av 5 stjärnor

Useless service and poor customer follow up

I have had the service for nearly 2 years, but now it has completely fallen on its face. No incoming calls or SMS messages on my French number, promised to be sorted out in 2 weeks, and now on day 17, still not sorted. Offered 2 months free on the number, but doesn't help, as all my French artisans will only call a French number. This means missed deliveries and appointments. Inconvenient doesn't describe it.

13 november 2025
Omdöme utan inbjudan
Logotyp för Call.com Telecom Ltd

Svar från Call.com Telecom Ltd

Hi Ian. You are right to be upset. As you are aware, our previous number provider for French numbers was closed for lack of compliance, with no prior warning to us. We have since been approved for as a direct operator with the French authorities. Rerouting our old number ranges takes some time, and is a process we don’t control ourselves. But be assured we are pushing for a quick resolution. Your number will be functioning again once this is completed. Warm regards, Rolf Larsen (CEO)

Betygsatt 3 av 5 stjärnor

French number has stopped working!

This was fine but now the French number does not work. the company has emailed admitting that there is a problem with their French provider and my number could be down for a couple of weeks or maybe never! It's been down a week so far and has caused huge inconvenience to me!

13 november 2025
Omdöme utan inbjudan
Logotyp för Call.com Telecom Ltd

Svar från Call.com Telecom Ltd

Hi Ashley. You are right to be upset. As you are aware, our previous number provider for French numbers was closed for lack of compliance, with no prior warning to us. We have since been approved for as a direct operator with the French authorities. Rerouting our old number ranges takes some time, and is a process we don’t control ourselves. But be assured we are pushing for a quick resolution. Your number will be functioning again once this is completed. Warm regards, Rolf Larsen (CEO)

Betygsatt 5 av 5 stjärnor

Great customer support

Great customer support. Ported my USA number from Skype, very happy so far!

2 maj 2025
Omdöme utan inbjudan
Logotyp för Call.com Telecom Ltd

Svar från Call.com Telecom Ltd

Thank you Matt. We aim for support to be very responsive to any inquiries. Happy to hear you like the app!

Betygsatt 5 av 5 stjärnor

A great Skype replacement for iPad

This company describes itself as the ideal replacement for Skype, and I have to agree. Tech support answered several questions quickly before I signed up and the registration process for me was flawless. I got an account, paid for a number and SMS messaging, and it all just works. Messaging is reliable and calls, both in and out, are clear. The app, both on the iPad and Mac, work well with address book, voice-mail, chat logging, and very clear credit balance display. It will import Skype chat history once you export from Skype. Very good price for, so far, flawless service.

19 april 2025
Omdöme utan inbjudan
Logotyp för Call.com Telecom Ltd

Svar från Call.com Telecom Ltd

Thank you Jeffrey.Our goal is to have happy users, and will continue to evolve the service to always improve

Betygsatt 1 av 5 stjärnor

call.com - don't bother. Too hard.

Positives. Probably the cheapest on the web and on paper, a viable alternative to skype. In/out call and sms, virtual international numbers. Responsive (albeit rude) C/S.
Negatives. An absurb on-boarding process. I could not for the life of me create an account. Every time you request an SMS (verification), there is a 60min timeout (WTF?) preventing you from trying again.
There's no explanation though. You literally have no idea why you can't log on. I tried 3 different numbers to try and acheive an account and was frustrated at every turn.
I used the 60min profitably however and opened an account with a provider that knows what they are doing. The final death knell? I got kicked of call.com for having 'multiple accounts'. Yeah, that's because your process was so flawed. Oh the irony.

15 mars 2025
Omdöme utan inbjudan
Logotyp för Call.com Telecom Ltd

Svar från Call.com Telecom Ltd

Please email support@call.com. I have not heard of the issue you are having, and will make sure your issue will be dealt with properly (Im the CEO)

Detta är Trustpilot

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