Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The response was quick and thorough, with a custom video to ensure understanding. The response also addressed the issue we were having.

Betygsatt 5 av 5 stjärnor

We've only just adopted Bookkit so it's early days. However, thus far their staff have been extremely helpful, responded to questions very quickly, and welcomed our input and feedback. We are happy w... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We switched our scheduling system to Bookkit last year, and so far, it has been nothing but smooth sailing! Bookkit is much more flexible than our previous system. The options to limit booking times... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Clustermarket's Bookkit system is a wonderful aid for coordinating a busy lab with a multitude of shared equipment. The system interface is crisp and relatively easy, however a few items that shou... Se mer

Företaget har svarat

Företagsinformation

  1. Programvaruförsäljare
  2. Laboratorium
  3. Programvaruföretag

Skrivet av företaget

Calira is an equipment booking and management platform for shared R&D lab equipment. It replaces the shared spreadsheets, Outlook calendars, paper signup sheets, and other improvised systems that most labs use to manage access to shared instruments. Labs use Calira to track instrument utilisation, improve asset visibility, reduce booking conflicts, prevent downtime, plan CapEx, and produce structured usage data. More than 1,800 labs in 53 countries run on Calira, including teams at Moderna, Takeda, Eli Lilly, Bayer, Novo Nordisk, Stanford, and MIT. Built for lab operations teams in life science, biotech, and pharma, Calira brings every shared instrument into one place so teams can book with confidence and managers can see exactly what's being used. Teams book equipment through a real-time calendar with booking rules, approval workflows, recurring bookings, and multi-equipment booking of up to 5 instruments per session. Every instrument lives in a searchable directory with location, metadata, purchase price, and QR code labels for walk-up mobile booking. Per-instrument utilisation reports can be filtered by team, department, or site and exported to CSV, Excel, or BI tools. Planned calibration and servicing include task assignment, service contract tracking, and automatic booking blocks during downtime. Training-based access rules, role-based permissions, and approval workflows stop untrained users booking sensitive instruments, while booking reminders, maintenance alerts, and lab-wide announcements keep everyone informed. LabTrack, a desktop application, captures real instrument usage and controls access at the PC. The result is less idle equipment, fewer conflicts, and clean usage data to justify your next purchase.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

36 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(36)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Thanks Nathan!

The response was quick and thorough, with a custom video to ensure understanding. The response also addressed the issue we were having.

19 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A user-friendly tool

Cluster market has proved to be an extremely popular and user-friendly tool for us to book equipment and recover costs. It is simple and intuitive to use, but they respond very quickly if any assistance is required

31 januari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very Supportive team

Received great support from the team at clustermarket in setting up Bookkit to help manage our lab booking during the COVID 19 period. This positively impacted the lab organization and the app has been adopted for good.

12 januari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Pretty convenient.

Pretty convenient to see which lane equipments will be available at what times.

25 november 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Works Great

This has been invaluable during the lockdowns to see numbers in and keep everyone safe. It has been so successful we have continued to use it.

17 november 2021
Omdöme utan inbjudan
Logotyp för Calira

Svar från Calira

Many thanks for your feedback!

Betygsatt 5 av 5 stjärnor

Uncomplicated and reliable

Clustermarket as a booking system for lab equipment is easy to use and intuitive. Once set up it runs without problems and doesn't need time consuming adjustments.

16 november 2021
Omdöme utan inbjudan
Logotyp för Calira

Svar från Calira

Thank you for your feedback!

Betygsatt 5 av 5 stjärnor

Excellent system for organising a lab

Excellent system for organising a lab. Very easy to learn and use, never malfunctions. It has been a life saviour for my research group during Covid times when we had to limit our access to the laboratory. The system was so good that we now continue using it for booking of all kinds of equipment in the group.

16 november 2021
Omdöme utan inbjudan
Logotyp för Calira

Svar från Calira

Many thanks for your feedback Anna, we're delighted to hear you're happy with our system!

Betygsatt 5 av 5 stjärnor

Excellent system to organize the use of…

Excellent system to organize the use of your equipment. To improve, it only needs a way to track the real use, that is if a person booked an equipment and really used at that time.

12 november 2021
Omdöme utan inbjudan
Logotyp för Calira

Svar från Calira

Many thanks for your feedback, Cintia!

Betygsatt 5 av 5 stjärnor

Great scheduling system

We switched our scheduling system to Bookkit last year, and so far, it has been nothing but smooth sailing! Bookkit is much more flexible than our previous system. The options to limit booking times and the usage schedules for lab members are particularly useful for us. Moving our lab to Bookkit was very straightforward, but the Bookkit team still reached out to us multiple times to offer assistance.

There are some areas to improve to make the system more efficient, especially for admin users. For example, the number of "mandatory" fields to fill out when adding new equipment can be reduced. Filling out the manufacturer, model, address, etc., details for every piece of equipment can be a somewhat tedious process for a large lab.

6 november 2021
Omdöme utan inbjudan
Logotyp för Calira

Svar från Calira

Many thanks for the valuable feedback, Husam! We will shortly be updating our platform which will make it more user friendly.

Betygsatt 5 av 5 stjärnor

Nice system and helpful…

Nice website design and helpful assistance when there was a problem arose. Thanks to Bookkit, now we transfer to the online booking system for our common facilities in the department from paper booking during/after the COVID-19

5 november 2021
Omdöme utan inbjudan
Logotyp för Calira

Svar från Calira

Thanks for the feedback, Lynn! We're glad to hear you're happy with our system.

Betygsatt 4 av 5 stjärnor

Clustermarket's Bookkit system is a great system, it just needs a bit more polishing.

Clustermarket's Bookkit system is a wonderful aid for coordinating a busy lab with a multitude of shared equipment. The system interface is crisp and relatively easy, however a few items that should be addressed:
1. Calendar bookings: It opens to the last used date by default instead of the current date.
2. Repetitive bookings: The function of booking across multiple days is a nice addition, however if you make a mistake with the initial booking date with repetitions, editing/deleting is NOT a simple process.

The option to book multiple resources at the same time would be a nice addition.

26 oktober 2021
Omdöme utan inbjudan
Logotyp för Calira

Svar från Calira

Many thanks for the feedback, Barry! We have forwarded your comments to our development team. Multiple resource booking is a feature we're already working on and we will shortly be updating our platform which will make it much more user friendly.

Betygsatt 5 av 5 stjärnor

A great app for lab equipment…

A great app for lab equipment management. Many options, yet intuitive and easy to operate. We use it to schedule lab equipment, manage training and maintenance.
The students and administrators use it routinely, without complaints. 5 stars!

20 oktober 2021
Omdöme utan inbjudan
Logotyp för Calira

Svar från Calira

Thank you for the positive feedback - we really appreciate it!

Betygsatt 5 av 5 stjärnor

Superb services and hospitality

I've been reached by Hanne Linden, from the Clustermarket outreach team, who really really helped me to streamline our Clustermarket experience for our internal teams. Not only that, but she's been always willing to go further and aid us in any need we might have had, which has certainly aided us to become more confident in the use of the platform to offer our lab infrastructure and services.

7 oktober 2021
Omdöme utan inbjudan
Logotyp för Calira

Svar från Calira

Many thanks for your positive feedback, Leon!

Betygsatt 5 av 5 stjärnor

Say goodbye to Google Calendar

Say goodbye to Google Calendar, this is a more elegant way to maintain your lab!

7 maj 2021
Omdöme utan inbjudan
Logotyp för Calira

Svar från Calira

Thanks a lot for the positive feedback!

Betygsatt 5 av 5 stjärnor

During all this process in order to…

During all this process in order to understand and explain usage of this App, the support from Program manager Morsal Amini, has been excellent. She has been on top of our needs. We have few months using Clustermarket, and support keeps going. Thanks.

7 maj 2021
Omdöme utan inbjudan
Logotyp för Calira

Svar från Calira

Many thanks for the positive feedback - we're glad to hear our system and customer support are fulfilling your needs!

Betygsatt 5 av 5 stjärnor

Really useful way to manage lab occupancy in the Covid era

We started using Bookkit to manage our return to lab working post-covid, when we have limitations on lab occupancy. It is really easy to set up and use. It works well and any time we haven't been sure how to do something, the team get back to you incredibly quickly with the answer. Without Bookkit we wouldn't be able to work safely. An excellent product and team!

20 april 2021
Omdöme utan inbjudan
Logotyp för Calira

Svar från Calira

Thanks a lot - we are happy to hear such positive feedback!

Betygsatt 5 av 5 stjärnor

Excellent prompt service

Excellent prompt service. From message submission to solving within a few hours. Thank you

8 april 2021
Omdöme utan inbjudan
Logotyp för Calira

Svar från Calira

Many thanks for the feedback! We're glad to hear our support was quick to solve any queries you had.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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