CALECIM® Professional Omdömen 952

TrustScore 4 av 5

4,2

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

The products I've purchased seem to be doing what they advertise. They are very expensive if used per company guidelines. While discounts or offers appear generous, they have catches. The first dis... Se mer

Betygsatt 5 av 5 stjärnor

Shopping online is straightforward. Delivery was so efficient even to Manila, Philippines. Well wrapped and secured. As for products, I love multi-action cream! Started using the serum as well and I n... Se mer

Betygsatt 4 av 5 stjärnor

Service and site friendliness is good. Products were clearly explained and expectations were clear. In terms of product use, the pink serum was proven effective after 1st 5ml ampoule use however the h... Se mer

Betygsatt 5 av 5 stjärnor

It has not been 4 weeks yet, and I am already seeing positive results. My skin feels smoother and much firmer. Dark spots have not diminished that much at this point, but I know that takes time. I... Se mer

Företagsinformation

  1. Leverantör av skönhetsprodukter

Skrivet av företaget

CALECIM®️ is a scientist-formulated range of skin and hair care products that is powered by its patented and proprietary active ingredient, PTT-6®️. PTT-6®️ is a complex mix of growth factors and exosomes derived from ethically sourced stem cells. It triggers profound changes on skin and hair through cell-to-cell messaging. The result is optimized skin and scalp health.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

952 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 90 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 5 av 5 stjärnor

Unising the first 5ml Calecim…

Unising the first 5ml Calecim professional serum has made a lot of positive changes in my face, specially with my deep acne marks and scar from medical operation. I now have purchased more to ensure I continue to have progress on my skin.

Thank you, Calecim!

6 mars 2026
Betygsatt 3 av 5 stjärnor

Feel my hair follicles are miniatursing after 3.5 months

I started using the hair system since mid Nov and it has been 3.5 months now. The protocol isn't hard to use and the customer service is helpful. However, my hair keeps shedding non-stop despite starting with stamping the serum in twice a week for the first 6 weeks and then once a week ongoing. I do not have hair loss problem but a lot of shedding. The shedding is distressing as new hair that grows cannot catch up with the hair that I was losing, but I can't seem to stop it with this product which does says I will see improvement including shedding issue. I do get sufficient sleep and currently life is manageable regarding stress. At this point in time, I notice that all the new hair that are growing are now even thinner per strand. My overall head of new hair is feeling very light and frizzy because they are so thin individually. I feel like the hair follicles are going through even more miniaturisation despite being on this programme and spending almost a thousand dollars, time and effort. Thinking that the growth factors supplying nutrition to my hair follicles directly would make them thicker, at least reduce shedding! I am really quite disappointed after having so much hope on it helping me.

I don't understand why Trustpilot does not allow us to upload any photos as evidence (I have many taken to track my progress) to support our reviews. And I do not understand why we need to reveal our order number or name. Our privacy should be respected if we choose to be anonymous and I am not submitting fake reviews.

I had to now resort to red light therapy and even bought a completely new product, out of desperation, which significantly stems the shedding. So my conclusion is Calecim is really overrated. It DID NOT stop my excessive shedding on its own.

17 mars 2026
Omdöme utan inbjudan
Logotyp för CALECIM® Professional

Svar från CALECIM® Professional

Hi,

Thank you for sharing your experience with us — we’re really sorry to hear how concerning this has been for you, and we completely understand how distressing ongoing shedding can feel.

From what you’ve described, it is encouraging that you are seeing new hair growth. In some cases, shedding can occur as part of the hair cycle while new hairs begin to grow through, although we understand it can feel alarming when it persists.

At the same time, we’d really like to take a closer look at your individual case before offering more specific guidance. Unfortunately, we’re unable to locate your order history based on this review alone. If you could reach out to our customer care team with your order details, we would be more than happy to review your usage and provide more tailored support and recommendations.

We’re here to help and would love the opportunity to support you further.

Warm regards,
The CALECIM® Team

Betygsatt 5 av 5 stjärnor

I have taken care of my skin for years…

I have taken care of my skin for years with a medical grade skin routine, chemical peels, PRP micro-needling and laser treatments. All of products here are phenomenal. I have a noticeable lift in my jawline, my orbital area is tighter and my face is bright and healthy looking. I’m prone to redness and that too has improved. The products are light and absorbent, my skin loves them!

7 mars 2026
Betygsatt 1 av 5 stjärnor

Tiny size. Gross smell

Tiny size for this price. Smells like vomit. My kid got carsick and threw up all over my car and the smell is exactly the same, disgusting to keep it on my skin. Their roller is very dull and short.

14 mars 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Not Enough time

I have been using the Calecim for about 5 weeks now. I haven't seen any noticeable improvement yet. But I will continue to use it for a few more months before I make my evaluation

26 februari 2026
Betygsatt 5 av 5 stjärnor

Quality experience and product

I have ordered several products from calcium. They seem to be a company that really cares about the quality of their product and good customer service. I have not had any issues with any of my transactions or products and I have been happy with my results.

3 mars 2026
Betygsatt 5 av 5 stjärnor

Calecim is exceptional.

Calecim is exceptional. As a CIDESCO Beauty Therapist I am particular what I put on my skin. The serum particularly is essential after microneedling as well as the recovery night complex. These make such a difference to skin recovery, firmness and healing. Also amazing for every day. I wouldn't be without the hydrator.

9 mars 2026
Betygsatt 1 av 5 stjärnor

Unfortunately the reward program is…

Unfortunately the reward program is totally unfair, be careful!!!

9 mars 2026
Logotyp för CALECIM® Professional

Svar från CALECIM® Professional

Dear Zrinka,

Thank you for taking the time to share your feedback. We’re sorry to hear that the rewards program felt unfair to you.

Our rewards structure is designed to recognise and thank our long-term customers. In addition to our standard loyalty points program, subscribers receive additional benefits on top, including 20% off every subscription cycle, $20 USD in credit, and complimentary products throughout their subscription journey.

These subscription rewards are separate from and in addition to loyalty points, which can also be redeemed for discounts and products. Our intention is to provide meaningful value to customers who choose to stay with us over time.

We truly appreciate your feedback and will continue refining our programs to ensure they remain rewarding and transparent for our community.

If you would like help understanding how to make the most of the rewards available, our team would be happy to assist.

Warm regards,
The CALECIM® Team

Betygsatt 5 av 5 stjärnor

I love using the hair and skin products…

I love using the hair and skin products which are amazing. Also, amazing are calecim customer service team who go above and beyond to help resolve any issue you may have. Thanks Theresa 😊

25 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Impossible to get in touch with anyone

Impossible to get in touch with anyone. Be careful for subscribe and save, they make you have a minimum three month commitment. Customer service being so poor is the main issue though

2 mars 2026
Logotyp för CALECIM® Professional

Svar från CALECIM® Professional

Dear Shayna,

Thank you for your feedback, and we’re sorry to hear about your experience.

We’ve looked into your case and can confirm that your first email enquiry was received on 5th March, the same day the review was left. Our team responded promptly and resolved the issue on 6th March.

We were also unable to find any records of messages from you via Facebook Messenger, but we’re always happy to assist across all our available support channels.

Regarding subscriptions, our Subscribe & Save program offers 20% off every order. As part of this benefit, there is a minimum commitment of three orders, which is clearly communicated during checkout and in our follow-up emails.

We understand how important timely support and clear communication are, and we truly appreciate your feedback as we continue to improve our customer experience.

If there’s anything further we can assist with, please don’t hesitate to reach out.

Warm regards,
The CALECIM® Team

Betygsatt 5 av 5 stjärnor

Great customer service and products

I started using the advanced hair serum 4 months ago and was seeing noticeable results, so I took advantage of a special which included a free ampoule of hair serum with a subscription. The free ampoule was missing from my order, but Johanne in customer service was very helpful, courteous, friendly and arranged for the free serum to be sent to me. I have also started using their skin serum and feel like I am seeing an improvement in skin texture while still on my first bottle. Thank you Johanne and Calecim!

3 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

consistency is key

70 yrs old I am seeing my pores get smaller, skin regaining elasticity and brightness I am learning to use a small amount due to the expense and I still see results

1 mars 2026
Betygsatt 5 av 5 stjärnor

Excellent product and customer communication

Excellent communication, excellent tracking of product delivery, follow up tracker after a month of using the product created incentive to repurchase. Saw enhanced benefits when I added at home microstamping before using the product, led me to re-order product. Def worth the investment!

22 februari 2026
Betygsatt 3 av 5 stjärnor

I love the product but very overpriced…

I love the product but very overpriced especially in this economy.

1 mars 2026
Logotyp för CALECIM® Professional

Svar från CALECIM® Professional

Dear Lisa,

Thank you so much for your review — we truly appreciate that you love our products and that they’ve been working well for you. That truly means a lot to us.

We completely understand that pricing is an important consideration, especially in today’s economy, and we’re always happy to share more context around it.

The two products you’re using are formulated with our proprietary active, PTT-6®, at an unprecedented 80% concentration. This exceptionally high concentration is exactly why the formulas deliver the visible, long-lasting results you’re experiencing. We do not dilute our products with fillers or mass-produced actives — potency and performance are our priority.

PTT-6® is derived from stem cells and cultivated in our own state-of-the-art laboratories. Because of the highly controlled and complex nature of stem cell cultivation, batch sizes are necessarily small. This ensures purity, consistency, and regenerative efficacy — but it also makes production significantly more resource-intensive than conventional skincare ingredients.

In short, the price reflects:
* 80% concentration of proprietary PTT-6®
* Proven regenerative performance
* Small-batch, stem cell–derived production
* Full vertical control of our patented technology

That said, we also want to make our products as accessible as possible for our loyal customers. Through our subscription programme, you receive preferential pricing, and loyalty points accumulate as credit that can be brought forward into future cycles. Members are also able to redeem generous full-size products, which can provide meaningful additional value over time.

We could dilute our formulas to reduce costs — but we choose not to. Because for our customers, results matter.

Thank you again for your thoughtful feedback and for being part of the CALECIM® community.

The CALECIM® Professional Customer Care Team

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