Cafer Erol London Omdömen 

20
TrustScore 3.5 av 5

3,5

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

What a lovely place to have a relaxing snack. Well an intensional snack turned into the beautiful “Power Breakfast” followed by the Rice-pudding the best I have had, sorry mum if you read this. All t... Se mer

Betygsatt 1 av 5 stjärnor

Rubbish staff there bad experience with one of the staff there i am a regular customer there . Today she got me the bill without me asking her she wants me to leave the table because she had someone s... Se mer

Betygsatt 1 av 5 stjärnor

The old woman with the scarf is unpolite and no smile at all. She is a hurry to get us out as soon as we paid, no time for toilet etc. The male waiters are serviceminded. Bad chocolate milkshak... Se mer

Betygsatt 5 av 5 stjärnor

Absolutely loved this café! The atmosphere is warm and welcoming, perfect for relaxing or catching up with friends. The coffee was excellent—rich and full of flavour—and the food was fresh and delicio... Se mer

Företaget har svarat

Företagsinformation

  1. Kafé
  2. Dessertrestaurang
  3. Turkisk restaurang

Skrivet av företaget

Cafer Erol is rooted in a tradition shaped in the kitchens of the Ottoman Empire. Since 1807, its heritage has been defined by craftsmanship, quality, and time honoured recipes passed down through generations, inviting you to taste the tradition. And now, that story continues in London. Right next to Harrods in Knightsbridge, a tradition that began in 1807 welcomes a new chapter.


Kontaktuppgifter

3,5

Medel

TrustScore 3.5 av 5

20 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 14 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,5

Alla omdömen

(20)

20 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

What a lovely place to have a relaxing…

What a lovely place to have a relaxing snack. Well an intensional snack turned into the beautiful “Power Breakfast” followed by the Rice-pudding the best I have had, sorry mum if you read this. All the food looked so so good we could not help ourselves. Got to say at this point it tasted as good if not better as well. The service was lovely and very attentive, our server was very good, unfortunately I could not put her name as they don’t wear badges but she had glasses on and was a credit to the establishment Will be back for more 😋

18 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Rubbish staff there bad experience with one of the staff she is an old woman wearing a scarf on her head

Rubbish staff there bad experience with one of the staff there i am a regular customer there . Today she got me the bill without me asking her she wants me to leave the table because she had someone she knows that wanted to sit on the same table. I asked here i didn't ask for the bill but she still insisted that I should pay and leave the table. I didn't want any problem with here because she is an old woman. I think the manager should teach her manners how to deal with costomers.

3 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

No water can be served !

You don’t have right to drink water on the table ! You will stand up and go to the bar to ask for water, server can’t give you water.
So if you choke, you die sitting in your chair. Very stupid
Vous n'avez pas le droit de boire de l'eau à table ! Vous devez vous lever et aller au bar pour en demander ; le serveur ne peut pas vous en apporter.
Donc, si vous vous étouffez, vous mourrez assis sur votre chaise.

3 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible food quality

The quality of the food was rubbish . Staff were nice and helpful . Cheese pastry had a few specks of cheese the rest was all pastry spinach cheese pie was all spinash haedly any cheese, again all pastry !!’ Lentil soup was floury

3 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

customer

customer
I recently visited Cafer Erol London 1807 and absolutely loved it. The atmosphere was elegant and relaxing, the Turkish coffee was rich and authentic, and the baklava was one of the best I’ve had in London. Everything felt beautifully presented and the staff were warm and welcoming. I’ll definitely be coming back.

17 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Worth the visit

I had a really nice visit there was lovely variety of choices from baklava to cake and sweets as well as sandwiches and lunch options, and a friendly vibrant atmosphere. The cakes were fresh and designs I had never seen before, definitely worth a visit.

8 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The experience was amazing

The experience was amazing! There was a lot of variety and the service was impeccable!

10 april 2026
Omdöme utan inbjudan
Logotyp för Cafer Erol London

Svar från Cafer Erol London

Thank you for your wonderful feedback.
We’re delighted to hear that you enjoyed the variety and found the service impeccable.
We look forward to welcoming you again soon.

Cafer Erol London Team

Betygsatt 5 av 5 stjärnor

Absolutely loved this café

Absolutely loved this café! The atmosphere is warm and welcoming, perfect for relaxing or catching up with friends. The coffee was excellent—rich and full of flavour—and the food was fresh and delicious. Staff were friendly and attentive, which made the whole experience even better. Definitely one of my favourite spots, I’ll be coming back!

24 april 2026
Omdöme utan inbjudan
Logotyp för Cafer Erol London

Svar från Cafer Erol London

Thank you very much for your wonderful feedback.
We’re delighted to hear that you enjoyed the atmosphere, coffee, food, and the service from our team. It means a lot to know that we’ve become one of your favourite spots.
We truly appreciate your visit and look forward to welcoming you back again soon.

Cafer Erol London Team

Betygsatt 5 av 5 stjärnor

Good location, fresh produce, friendly service.

Thank you for the fresh produce and friendly service.

24 april 2026
Omdöme utan inbjudan
Logotyp för Cafer Erol London

Svar från Cafer Erol London

Thank you for your kind feedback.
We’re delighted to hear that you enjoyed our fresh products, friendly service, and location.
We look forward to welcoming you again.

Cafer Erol London Team

Betygsatt 5 av 5 stjärnor

Best cafe in London

Best cafe in London. Amazing cakes and sweets

24 april 2026
Omdöme utan inbjudan
Logotyp för Cafer Erol London

Svar från Cafer Erol London

Thank you very much for your kind feedback.
We’re delighted to hear that you enjoyed our cakes and sweets and appreciate your wonderful recommendation.
We look forward to welcoming you again soon.

Cafer Erol London Team

Betygsatt 5 av 5 stjärnor

more than 250 years old brand, proper desserts

I first tried Cafer Erol in Istanbul, and honestly it is amazing to see them in London.
There are loads of dessert places here, but this one just feels different. It’s not just trying to be trendy or “Instagrammable” it’s just proper, old-school quality. You can tell they’ve been doing this for a very long time.
Everything tastes fresh and handmade, not overly sweet, not artificial… just right. The kind of place where you go for a quick dessert and end up sitting longer than you planned. It’s also a really easy date spot without trying too hard.
Also, small warning: their packaging is too convenient. I usually go in thinking I’ll get one thing, and leave with a box for home and another one “just in case” I visit someone 😄
I’ve ordered online a few times as well, no issues so far, pretty smooth.
If you like proper desserts (not just sugar bombs), definitely worth trying.

30 mars 2026
Omdöme utan inbjudan
Logotyp för Cafer Erol London

Svar från Cafer Erol London

Thank you very much for your thoughtful and detailed review.
It means a great deal to us to hear such kind words from someone who has experienced Cafer Erol both in Istanbul and London. Preserving the heritage, craftsmanship, and authentic character of our desserts while bringing that experience to London is something we truly care about.
We’re especially happy to hear that you appreciated the freshness, balance of flavours, and the atmosphere of the space. And we completely understand the temptation of leaving with more boxes than planned.
Thank you as well for your support through our online orders. We truly appreciate your recommendation and look forward to welcoming you again soon.

Cafer Erol London Team

Betygsatt 1 av 5 stjärnor

£14 for a slice of cake? No thanks.

I popped into Café Errol and bought a slice of cake and was charged £14. This was to take away. The man on the till didn't give me a receipt just tucked it into the till. This is an extortionately big price for what turned out to be a stale cake. Don't bother with this tourist trap. Better cake elsewhere.

10 december 2025
Omdöme utan inbjudan
Logotyp för Cafer Erol London

Svar från Cafer Erol London

Thank you for sharing your feedback.
We’re sorry to hear that your experience did not meet your expectations, both in terms of product quality and pricing perception. This is certainly not the standard we aim to provide.
Your comments regarding the cake and checkout experience have been shared with our team for review.
We appreciate you bringing this to our attention.
Cafer Erol London Team

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