This insurance is largely based on mileage,(assuming you are a safe driver and don't have any, or many, bad experiences whilst driving) so it strikes me as being rather a fair way of determining month... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I found By miles a year ago, Ive been driving for over 35 years, but never found an insurance company that cares about you, they are quick to respond, for me it's that personal service, unlike no ot... Se mer
I have enjoyed every service of By Miles from the get go. From updates to feedbacks and customer responses. The only thing for me that can be improved is the no weekend services for customers and a bi... Se mer
Very disappointed to learn that ByMiles is ceasing. The scheme is innovative and not only fair to low mileage users but encouraged drivers to think about how much they use their cars when, perhaps,... Se mer
Företagsinformation
Informationen kommer från olika externa källor
By Miles offers fairer, more flexible car insurance for low mileage drivers. Aside from a fixed annual cost, each policy is paid by the mile so it's totally tailored to you. See every journey and use handy tools in our mobile app to make your driving easier than ever.
Kontaktuppgifter
2-14 Shortlands, Hammersmith, London, W6 8DJ, London, Storbritannien
- 0330 088 3838
- hello@bymiles.co.uk
- bymiles.co.uk
4,5
Utmärkt
12 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
This is good company that delivers…
This is good company that delivers excellent value for money and I love the business model that they have developed. If they close, will be sad to see them disappear.
30 september 2025
I had no occasion to make any insurance…
I had no occasion to make any insurance claims from 'By Miles', but they have been clear and prompt in their communication with me
17 mars 2026
Omdöme utan inbjudan
Such a great idea!
Such a great idea to track exact mileage and pay for your insurance precisely, on that basis. I wish more car insurance companies would use/offer this model. By Miles also provide excellent customer service, they have been easy to deal with.
16 september 2025
By Miles was very good
By Miles was very good. Paying for only miles you drive.
Only Cons they were not able to renew policy after completeting 2year with them.
Other than that all positive.
21 februari 2026
Omdöme utan inbjudan
By miles were very good at sorting out…
By miles were very good at sorting out an issue with RAC who provide breakdown cover. They got in touch with RAC and sent me details of my cover. They also phoned me with an update. They could not have done more. I was very impressed.
11 mars 2026
Omdöme utan inbjudan
Great customer service..
Great customer service... quick and efficient... very helpful... excellent price
10 mars 2026
Omdöme utan inbjudan
Very friendly and helpful.
Very friendly and helpful.
Really happy with my ByMiles
insurance…
7 mars 2026
Omdöme utan inbjudan
Low hassle insurance with Good customer service and good…
Good customer service and good communication made things better and easier.
4 mars 2026
Omdöme utan inbjudan
good company… car Insurence bymiles
Very good company.. shame they are being taken over. Nice easy customer service
4 mars 2026
Omdöme utan inbjudan
I emailed a request for advice and was…Great Service
I emailed a request for advice and was given an answer as quickly as required. Miles car insurance certainly go the extra mile
4 mars 2026
Omdöme utan inbjudan
Always kept up to date if there’s a…
Always kept up to date if there’s a problem with the tracker and queries answered quickly.
3 mars 2026
Omdöme utan inbjudan
Cheap and cheerful
Cheap and cheerful
Competitive prices and helpful staff who always answer the phone . Can’t say that about many companies now in my experience!
2 mars 2026
Omdöme utan inbjudan
Always a very professional and swift…
Always a very professional and swift response.
4 mars 2026
Omdöme utan inbjudan
It's a shame they are ending pay per…
It's a shame they are ending pay per mile. It has saved me a fortune over the last couple of years
3 mars 2026
Omdöme utan inbjudan
I had no intention of leaving By Miles…
I had no intention of leaving By Miles but was advised that the company was taking a new direction and couldn't renew my policy as they wouldn't be offering any new or renew By Miles policies.
The subsequent communication that I received from the company when I informed them that I had found alternative insurance as legally required to do so gave the impression that I had decided to move and not that they no longer offered By Miles policies.
Further more the communication indicated that I could go back to them in the future.
If the company is changing direction and no longer offering By Miles policies then the communication should reflect that.
Other than the issue concerning the communication I had excellent service from the company in the past.
3 mars 2026
Omdöme utan inbjudan
Svar från By Miles
Dear William,
Thank you for your feedback. I'm really sorry to hear you've had a disappointing experience.
As you mentioned, unfortunately, we have stopped offering car insurance quotes to new and renewing customers. I’m afraid this means we were unable to provide you with a renewal quote for next year. I am sorry if the communication around this was not clear enough, and we appreciate the feedback as we aim to improve this moving forward.
If you'd like to get in touch with us to discuss your experience at all, you can give us a call on 0330 088 3838 or drop us a message via the live chat in your app or online dashboard.
Best,
Callum
Excellent company to deal with for car…
Excellent company to deal with for car insurance. Very competitive price as you only pay for the miles you do. Also keeps a check on where your car is from the plug in device which is useful if your car gets stolen. Unfortunately they are discontinuing my car insurance for next year although I’ve been told it’s nothing to do with me or my circumstances. I would have stayed with them for all future cover. Highly recommend.
2 mars 2026
Omdöme utan inbjudan
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