BYLT Basics Omdömen 

Regular businesses become great when they treat customers with respect and do it in a timely manner. These are things I recently received from BYLT - I had a excellent experience with BYLT helping me handle a mistake I had made with an order. Great companies want to partner with their customers by providing great service.

Worst Customer Service I’ve ever experienced. Can’t get a hold of anybody and returns are impossible. They sucked me for a $200 hundred dollars and have not seen a dime back.

Representatives are outstanding in helping to solve any issues. They totally listen and find ways to make a client feel special;

I had a problem with sizes; the XL was too small, the 2XL was too big and without hesitation BYLT customer service made it right by letting me return the item, even though it was exchange only.
I find this company to be up front and very honest,not to mention, my husband loves the pants and shirts. Wish they made petite sizes for women; I would buy a lot!

Clothing fits and feels great. Customer support is kind and prompt. A returning customer because of the quality.

No sooner did i send an email about a return that i received an answer. I was able to process my return without any complications. It put me in such a good mood that I bought two more items.

I have always had a positive experience with Bylt. If it’s an online return/exchange, an in-store interaction with employees, or just chatting with support, they always make me feel appreciated. Their products are top tier quality, look and feel great, and I can’t say enough good things about their products. My closet is being taken over by Bylt and I love it.

BYLT not only provides quality clothing but quality service too. I love their quality and style.

Great quality shirts and great customer service

Mercy was very helpful in resolving my issue in a timely manner. I love the style and quality of Bylt, any issue I have ever had has been taken care of promptly. I always recommend Bylt to all of my family and friends.

Paid 50 bucks for a tee shirt and rush shipping just for the shirt to end up in Hawaii. 😂 Terrible first experience but willing to try again if we can get this situation figured out.

Used to really like the fit and quality of the everyday pant 2.0 but recently that has changed. The exact same size I’ve always gotten 30 30 can vary in length by as much as 2 inches and the overall fit is very inconsistent.

I had a question about my order and Krystel’s quick response and helpfulness was very much appreciated!

I wanted to exchange a pair of pants for another size. I couldn’t figure out how to begin the exchange process, and I realized that I was outside the 30 day window from when I purchased them. I assumed I had 30 days from when they were delivered to make an exchange. I had a quick text conversation with Rachelle who facilitated the exchange with ease. All I had to do was drop the pants off in the original packaging to staples and the exchange is on it’s way.

I am a long time customer who wore BYLT exclusively for years to work and casual. I experienced multiple quality issues and expected customer service would recognize my brand loyalty and back their product, but I was wrong! Easily one of the worst customer service experiences I have ever had. After you play the game with their AI customer support system, they do nothing to help you. I had 3 pairs of pants fail due to a zipper malfunction, and one of their golf shirts completely fall apart after only a couple of uses. I understand this stuff happens in manufacturing, but at least back your product and take care of your loyal customers. I am known for wearing BYLT every day and have had many co workers and friends start wearing all BYLT from my recommendation, but that won’t happen anymore. I will never support this brand again after the experience with their customer service!

Great product, I have now purchased a number of items from them. I did have an issue with one order where it never made it to usps for final delivery and customer service sent a replacement order to me without issue. They were responsive and helpful. Will be using them again for sure.

I took a little to give them a try, but I have found my new favorite. From the fitted tshirts, to the summer button downs and even the polos (regular and zipper), I can’t help but feel like the quality is really good. Thicker material feel but really feel good on. I have order more than I care to admit. If you are on the fence, give them a try. I think you will like it. One the only time I had an issue with an order, they quickly worked to resolve.

I have always enjoyed the fit/quality of the product and the customer service has always been top notch. Anything from short sleeve t shirt to a hoodie always comes with quality. Would recommend for anyone.

Great product, customer service, selection, style, fit. Been back many times and I'll be back in the future.

Ordered some pants with plenty of time for Father’s Day. It said it would be 4 to 5 days delivery. Instead, it did not arrive on June 18 four days before Father’s Day. As it is now the next day and there’s been no communication from the company even though I’ve emailed and tried to chat with the company. Good luck with your delivery! I would look elsewhere. The pants are expensive and definitely not worth it.