Item ordered on the 27th November, the tracking only tracks to the 28th November. Have emailed Bvali twice but have had no reply despite their website states 2-3 day’s delivery. I have taken into acco... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
both my purchases were canceled for "high risk of fraud" for trying to order my long distance partner a gift to his door. ive never experienced this outside of bvali, very disappointing.
Great experience overall for a seemingly new brand. Explained exactly when i would get my order during the husy Christmas period and didn't promise anything that wasn't possible. Great quality too for... Se mer
I came across this brand on Instagram and their unique style of the Reflective Tracksuit caught my attention straight away. I spoke to the staff in the direct messages as I was having trouble finding... Se mer
Företagsinformation
Skrivet av företaget
[We create the trends]
Kontaktuppgifter
Storbritannien
- Support@bvali.co.uk
- bvalimmxx.com
3,3
Medel
50 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My parcel didn’t arrive yet
My parcel didn’t arrive yet. I had to pay for delivery but already a week late !
19 oktober 2024
Quite good
Really nice tracksuit would reccomend wanted the material to be more stretchy but its still comfy
29 september 2024
From the images before I purchased it…
From the images before I purchased it showed me that the bottoms were straight legged but when it arrived it is cuffed at the bottom
28 september 2024
Great experience
Delivered on time, great quality products are definitely worth the money in my opinion
25 september 2024
both my purchases were canceled for…
both my purchases were canceled for "high risk of fraud" for trying to order my long distance partner a gift to his door. ive never experienced this outside of bvali, very disappointing.
15 september 2024
Great quality
Great quality, clean design.
Only thing was delivery time but worth the purchase 10/10.
30 augusti 2024
Very comfy and warm
Ordered a small and it came perfect size, it’s very difficult to get the sizing right on oversized hoodies but this is perfect. The tracksuit is very comfy and also keeps you really warm. 9/10
4 september 2024
the purschase didnt arrive
30 augusti 2023
Svar från BVALI
Hi Vble,
We do apologise for the delay, we have contacted the courier for a update and will be in contact once we have a response.
It's too small so been emailing for 4…
It's too small so been emailing for 4 days but being ignored I dint want the item just want to return it
15 augusti 2023
Omdöme utan inbjudan
Svar från BVALI
Hi Meshach,
Apologies in the delay in responding due to server issues, we have processed your return.
Been 4 days havnt shipped out my…
Been 4 days havnt shipped out my product ORDER #1694 and havnt replied to emails sort it out
8 augusti 2023
Omdöme utan inbjudan
Svar från BVALI
Hi Ehsan,
Apologies for the delay in processing your order due to the high volume of orders we receive, I can confirm your order has been shipped.
Sent me the wrong one.
Sent me the wrong one.
I have paid 620kr for delivery and custom service and got the wrong order , thats not ok. And now i must pay the same amount to return it to them , its very wrong.
8 augusti 2023
Omdöme utan inbjudan
Svar från BVALI
Hi Rohullah,
Sorry to hear you have received the wrong item. I have now requested for one of our customer service team members to email you to advise you on how to return.
Bad customer service
Customer service isn’t so great I contacted the company and still haven’t got back from them, it takes like forever for them to get in touch with me and help me deal with my situation.
18 april 2023
Svar från BVALI
Hi Usman,
We have responded to your emails and outlined our policies in relation to the situation.
I have notified one of our customer service team members to provide any further information and support if required.
Gotta charge it
It’s a three because it’s comfortable, but I ordered a tracksuit over a year ago and it didn’t come so I got a gift card refund and I’ve been waiting for them to come back in stock to reorder and it’s been over a year since the trousers have been in stock and these weren’t even the trousers I wanted to get my boyfriend so I don’t even know if he’s satisfied with it. A bit annoyed that I got a gift card instead of a refund!
10 mars 2023
Svar från BVALI
Hi Jade,
We operate on a limited drop and not all products do get restocked. Due to popular demand items do sell out and refunds are processed to a gift card as mentioned in our returns policy.
Order over a month now can't receive my…
Order over a month now can't receive my package not happy about that 😒 very upset
24 november 2022
Svar från BVALI
Hi Whilby,
Your order contained a pre-order item and will be dispatched on the date mentioned in the product description.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.