Buzz Bingo - Hanley Omdömen 11

TrustScore 4 av 5

4,2

Albion Square, ST1 1QP Stoke-on-trent, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Love a game of bingo and when you go on line you can set your limits to keep you safe and when playing in club been going for years and the staff are all friendly

Företaget har svarat

Betygsatt 4 av 5 stjärnor

The friendly Staff, the prize money on the bingo, there is a negative and that is I no longer get text messages with Offers and Catch Matches, I don't know why I have asked in Buzz but they don't seem... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Been a customer of this club for quite some years..the staff are all excellent...and honest !! I left a winning machine ticket ,£90 ,on my table at the end of the night by mistake ,thinking it was... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

Toilets not very clean as normal no toilet roll in some of them I know the cleaner is off but still need be up to 100%.staff also saying got no pudding to me then serve someone after me with one... Se mer

Företaget har svarat


Företagsinformation

  1. Bingohall

Skrivet av företaget

Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!


Kontaktuppgifter

  • Albion Square, ST1 1QP, Stoke-on-trent, Storbritannien

  • 1782213782

4,2

Bra

TrustScore 4 av 5

11 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Love a game of bingo and when you go on…

Love a game of bingo and when you go on line you can set your limits to keep you safe and when playing in club been going for years and the staff are all friendly

9 december 2025
Omdöme utan inbjudan
Logotyp för Buzz Bingo - Hanley

Svar från Buzz Bingo - Hanley

Good afternoon,

I hope you're well. Thank you for taking the time to leave us a review regarding our site and clubs.

I am delighted to hear you have had a five star experience with us! I do hope you continue to enjoy any future visits with us.

Kind regards,
Olivia
Customer Reviews Team

Betygsatt 5 av 5 stjärnor

Love this club

Love this club, friendly staff, love the offers that we have.

22 augusti 2025
Omdöme utan inbjudan
Logotyp för Buzz Bingo - Hanley

Svar från Buzz Bingo - Hanley

Hello T Mitchell,

Thank you for your feedback!

We're thrilled to hear that you love our club and enjoy the friendly atmosphere and offers we provide. Your positive comments mean a lot to us and help us continue to improve our services.

We look forward to welcoming you back soon for more fun and exciting experiences at Buzz Bingo and The Slots Room Hanley!

Kind regards,
Mark
Customer Reviews Team

Betygsatt 5 av 5 stjärnor

Helpfull and honest staff

Been a customer of this club for quite some years..the staff are all excellent...and honest !!
I left a winning machine ticket ,£90 ,on my table at the end of the night by mistake ,thinking it was in my phone case , i went to play on the machines before leaving , and the young man who works with Sue on the bar , bought the ticket to me and my partner ,saying we left it on the table . A big thankyou to you for your honesty !!!!

2 augusti 2025
Omdöme utan inbjudan
Logotyp för Buzz Bingo - Hanley

Svar från Buzz Bingo - Hanley

Good afternoon.

Thank you for taking the time to leave your review.

It’s great to hear you find the staff as helpful as you do in our Hanley club, they work really hard to ensure they give a great experience!

We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.

I will pass on your comments and best of luck for any future visits! We hope to see you again soon.

Kind regards,
Olivia
Customer Reviews Team

Betygsatt 3 av 5 stjärnor

Toilets not very clean as normal no…

Toilets not very clean as normal no toilet roll in some of them I know the cleaner is off but still need be up to 100%.staff also saying got no pudding to me then serve someone after me with one not good enough as I come loads of days just like them also I see some customers get treated better then others and always talking when bingo on nothing said also one person's phone going off when bingo on and talking on it very off putting for people I also think there should be more offers for people who come in day not just night time offers as not everyone can get there at night I would also like to say what a excellent job Alan is doing to get people in to bingo

20 juni 2025
Omdöme utan inbjudan
Logotyp för Buzz Bingo - Hanley

Svar från Buzz Bingo - Hanley

Hi,
I hope you're well. Thank you for taking the time to leave us a review for our Hanley Club.

Should you wish to provide any specific feedback regarding your visit, please feel free to reach out via the 'Contact Us' page on the website.

We value any and all feedback good or bad to improve our services.

Kind Regards,
Olivia
Customer Reviews Team

Betygsatt 5 av 5 stjärnor

Great times

Fun. Great staff

4 juni 2025
Logotyp för Buzz Bingo - Hanley

Svar från Buzz Bingo - Hanley

Hi Jane,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Hanley. I will pass this feedback over to the team. I am sure they will love to hear your comments!

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards
Tia
Customer Reviews Team

Betygsatt 5 av 5 stjärnor

We are new members ers and we've had…

We are new members ers and we've had amazing time everything we come .we have even made 2 of out friends members.so our plan is to come every Thursday together. They love it too

17 april 2025
Omdöme utan inbjudan
Logotyp för Buzz Bingo - Hanley

Svar från Buzz Bingo - Hanley

Hi Sharon,
I hope you're well. Thank you for taking the time to leave us a review for our Hanley club.

I am delighted to hear you have had a five-star experience with us in the club! I do hope you continue to enjoy any future visits with us.

Kind regards,
Olivia
Customer Reviews Team

Betygsatt 5 av 5 stjärnor

Absolutely great

23 april 2025
Logotyp för Buzz Bingo - Hanley

Svar från Buzz Bingo - Hanley

Hi Kylie,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Hanley. I will pass this feedback over to the team. I am sure they will love to hear your comments!

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards
Tia
Customer Reviews Team

Betygsatt 4 av 5 stjärnor

The friendly Staff

The friendly Staff, the prize money on the bingo, there is a negative and that is I no longer get text messages with Offers and Catch Matches, I don't know why I have asked in Buzz but they don't seem to know why

18 januari 2025
Omdöme utan inbjudan
Logotyp för Buzz Bingo - Hanley

Svar från Buzz Bingo - Hanley

Hi Jeffery,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Hanley. I will pass this feedback over to the team. I am sure they will love to hear your comments!

I am sorry to hear of any issues with your marketing preferences. Unfortunately I am unable to provide any account specific information over TrustPilot, but please do reach out to our Customer Services team at any point who would be more than happy to take a look through your account.

We are contactable through a variety of methods such as phone, email and live chat which are all outlined on our 'Contact Us' page.

Kind regards,

Olivia

Customer Reviews Team

Betygsatt 5 av 5 stjärnor

Great value for money and great staff…

Great value for money and great staff always friendly and polite can't wait till I go again

5 juli 2024
Omdöme utan inbjudan
Logotyp för Buzz Bingo - Hanley

Svar från Buzz Bingo - Hanley

Hi Jackie,

I hope you are well.

Thank you for taking the time to leave us a review for our Hanley Club.

I’ll ensure to pass this feedback over to the team within the club. I’m glad to hear you appreciate the pricing within the club. We try to offer a variety of bonus games and packages to allow more choice for our customers.

We always try to ensure we foster a friendly and helpful atmosphere for all of our attending customers; I'm glad to hear you've experienced this!

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards

Claire

Customer Reviews Team

Betygsatt 5 av 5 stjärnor

Great service

Great service, always make you feel welcome. Nice company, somewhere to go if on your own, great for the elderly. Well done staff you work really hard always with a smile on your face ☺️❤️

8 maj 2024
Omdöme utan inbjudan
Logotyp för Buzz Bingo - Hanley

Svar från Buzz Bingo - Hanley

Good morning Suzanne,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Hanley! I will pass this feedback over to the team.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards,

Richard
Customer Reviews Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer