Buzz Bingo - Bradford Omdömen 31

TrustScore 4 av 5

4,0

Tong Street, Weaverthorpe Retail Park, BD4 9RD Bradford, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

All the staff are extremely helpful and polite. They are very knowledgeable about enquiries regarding pricing and times. They are also very welcoming and treat you with the greatest respect. They make... Se mer

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Betygsatt 5 av 5 stjärnor

Love this bingo Hall always made to feel welcome. The slot hosts are very active aswell especially on a Wednesday evening. Always helpful and very thorough when they are cleaning the machines.

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Betygsatt 1 av 5 stjärnor

ONLINE ONLINE, Worst site I’ve ever played, If you opt into a promo and get free spins and after wager so much what you win, yes that fine and you seem to win till that wager over and play with cash... Se mer

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Betygsatt 5 av 5 stjärnor

Everyone is so friendly. ALL the staff are polite, always with a smile on their faces. They must be happy in their work and that vibe rubs off on others. They are a great team. The place is alw... Se mer

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Företagsinformation

  1. Bingohall

Skrivet av företaget

Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!


Kontaktuppgifter

  • Tong Street, Weaverthorpe Retail Park, BD4 9RD, Bradford, Storbritannien

  • 1274688852

4,0

Bra

TrustScore 4 av 5

31 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Har besvarat 100 % av sina negativa omdömen

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Betygsatt 5 av 5 stjärnor

Great atmosphere and lovely staff

Great atmosphere and lovely staff

22 april 2024
Omdöme utan inbjudan
Logotyp för Buzz Bingo - Bradford

Svar från Buzz Bingo - Bradford

Good afternoon Sandra,

Thank you for taking the time to leave your review.

It’s great to hear you find the staff as helpful as you do in our Bradford club, they work really hard to ensure they give a great experience!

We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.

I will pass on your comments and best of luck for any future visits! We hope to see you again soon.

Kind regards,
Tia
Customer Reviews Team

Betygsatt 5 av 5 stjärnor

Very welcoming.

Love this bingo Hall always made to feel welcome. The slot hosts are very active aswell especially on a Wednesday evening. Always helpful and very thorough when they are cleaning the machines.

10 april 2024
Omdöme utan inbjudan
Logotyp för Buzz Bingo - Bradford

Svar från Buzz Bingo - Bradford

Good afternoon Christine,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Bradford. I will pass this feedback over to the team.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards,

Richard
Customer Reviews Team

Betygsatt 5 av 5 stjärnor

Good night

Good night, fun great atmosphere

7 april 2024
Omdöme utan inbjudan
Logotyp för Buzz Bingo - Bradford

Svar från Buzz Bingo - Bradford

Hi Susan,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Bradford. I will pass this feedback over to the team.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards

Claire

Customer Reviews Team

Betygsatt 5 av 5 stjärnor

Nice and welcoming and friendly

Nice and welcoming

5 april 2024
Omdöme utan inbjudan
Logotyp för Buzz Bingo - Bradford

Svar från Buzz Bingo - Bradford

Hi Vikki,

I hope you are well.

Thank you for taking the time to leave us a review for our Bradford Club.

It is always nice to hear from happy customers and I’ll ensure to pass this feedback over to the team.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards

Claire

Customer Reviews Team

Betygsatt 2 av 5 stjärnor

Slow to load and never win so its not…

Slow to load and never win so its not really a fun experience

17 mars 2024
Logotyp för Buzz Bingo - Bradford

Svar från Buzz Bingo - Bradford

Hi there,

I hope you are well.

Thank you for taking the time to leave a review. I am sorry to hear that you feel like you have not been so lucky on our website, I can assure you that we operate using a random number generator for all of our games including bingo. With gambling, there is no guarantee you will win back what you deposit, unfortunately.

If you're experiencing issues when trying to load our website please contact our customer service team who're more than happy to go through troubleshooting with you. You can contact the team via the Contact Us Page red help button found in the bottom right-hand corner of our homepage on BuzzBingo.com.

Claire

Customer Reviews Team

Betygsatt 1 av 5 stjärnor

scammers stay away

scammers stay away. change me different prices on same days double the price.when I reported it I get fed a load of rubbish by the manager. when I reported it online they brushed me off. I get emails through and when I play online they don't stick to there promotions . they get you spending money and you don't get what they say they will give you. stay away from this company

12 november 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My first time at Buzz Bingo

My first time at Buzz Bingo, Bradford today, and I loved it.
The staff there are so lovely - every single one of them that we had contact with. They are a credit to the way the manager runs the club.
The club is really pleasant with two areas in which you can play bingo. One is the normal quiet area most bingo halls have and the other is where you can chat away to your heart's content and is by the bar, slots, etc, and has a buzzer on the table to call bingo.
I was pleasantly surprised by how much the prize money was and had a nice little £30 win to finish off my day.
I'll definitely be back!

18 juni 2022
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

First time I visited

First time I visited. Luckily I'm only a visitor in bradford. Humid Hall. Lots of chatting and laughing. Even the caller and floor staff joined in..at one stage when soneone was talking. clearing your table whilst your playing.... noisy food carts collecting dishes....
Man never stopped snorting sitting opposite me .
Positive side
Hall is clean and a good menu choice .
If your a smoker . Area is clean and spacious
That's the good points.....

12 mars 2022
Omdöme utan inbjudan
Logotyp för Buzz Bingo - Bradford

Svar från Buzz Bingo - Bradford

Hi,

Thank you for leaving your review.

We are sorry to hear of the issues you experienced with us. You raise dome good points there that we will take away and work on.

We can only do better by our players when we know what works and what doesn't so thank you for taking your time to review us.

Take care,
Buzz Bingo Customer Services.

Betygsatt 2 av 5 stjärnor

I WON, now please pay me my winnings!

This was my first time playing bingo for almost 10 years. Naturally, I’m familiar with the game - how hard can it be, right? The registration period upon arrival was swift and prompt - even for me. There are, however, lots of different options available; such as if you require electronic devices or prefer the old school pen and paper option (I opted for the latter); various different games within the games themselves. We constantly felt the need to ask the assistant’s whether the games on screen were our games to play - nothing was ever clear. On the topic of clear, the MC was not - sounded like your average school disco DJ. Most probably nothing to do with his ability to pronounce, just poor audio quality.

Anyway, I digress. Fortunately, I won a house on the 5th game. I did my best to shout “here” and I’m sure I waived my hand frantically whilst pondering over the seemingly winning slip, just to ensure that I had actually won. Now here’s the thing, do NOT confuse pub bingo with commercial bingo, like I did. Before I knew it, the next game had already started. I had no choice but to stop playing the next game in order to flag down the female assistant. I made it clear that I had won a house on my last game, and had verbally suggested that I had won (along with another player) - but no one came over to check the ticket. She made it abundantly clear that the game was closed and so was my case, seemingly - disappointing. This was the same woman who was very quick to ensure me and my partner was signed up to buzz bingo, ensuring all available, saleable add-ons were promoted (cost of dabbers/extra games etc), but sadly she had no time to consider what had happened - BOOK CLOSED, literally.

I wasn’t prepared to leave it there. I flagged down Daryl. Now Daryl is a credit to Buzz Bingo, Tong. Not because he expressed empathy towards what had happened. Not because I eventually received my winnings, but because every single time we had a question regarding our first experience at Buzz Bingo, he was on hand to explain things through - nothing was too much trouble with Daryl - exceptional Customer Service.

The Manager, Andrew, was equally as good and understanding. He acknowledged the issue and paid me my winnings after some deliberation. Thanks again, Andrew.

The lady behind the bar (Nicole?) was lovely, too. Never underestimate a service with a smile.

Overall, Buzz Bingo is a great place to spend an evening with friends. But I just wish they could consider that not all players in the room are frequent Buzz Bingo players.

FYI - Daryl deserves a pay rise and/or promotion.

Thanks,
Sean

27 oktober 2021
Omdöme utan inbjudan
Logotyp för Buzz Bingo - Bradford

Svar från Buzz Bingo - Bradford

Hi,

Sorry to hear that you have had this experience with us! We always try our best to go above and beyond for our players here at Buzz, so to hear this is not great - however, we welcome all feedback to assist us in developing our services for our players constantly.

It is great to hear we have such wonderful staff to help you in club, I will pass along your feedback to the staff members. We can only do better by our players when we know what works and what doesn't so thank you for taking your time to review us.

Take care,
Buzz Bingo Customer Services

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