Great quality good price mystic wetsuit hoodie really kept the wind out when I was on my jet ski over the weekend would highly recommend one I’m 5-ft 7 12.5 stone bought the large which was a perfect... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Exceptionally well priced and amazing customer service. Bought a pair of wakeboard bindings and they were shipped really quickly. Unfortunately Royal Mail made a mistake with the Delivery but Joe from... Se mer
I ordered from Germany. Absolutely great customer experience. The board was delivered asap. Everything was taken care of. It was packed well and nothing was damaged! Best shop ever!
Very good communication with the staff. Put together a package which wasn't on the website at a very good price and a changing robe thrown in as well. The ski was well packaged and arrived in pristine... Se mer
Företagsinformation
Skrivet av företaget
At Buy Wake we have the right product for you, ready for next day delivery. We pride ourselves in providing the highest level of customer service, matched with top quality knowledge. Whether you are new to riding or an experienced watersports enthusiast, we are here to help our customers find the right product to boost their time on the water.
Kontaktuppgifter
The Sidings, New Line Industrial Estate, OL13 9RW, Bacup, Storbritannien
- 01202 237306
- sales@buywake.co.uk
- buywake.co.uk
4,8
Utmärkt
201 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very good and quick
4 november 2024
Aim 2b like buywake
We had a days trial of many different boards, decided on a make and model and with the help of Conor we were able to purchase the board we needed from Buywake.
Great system. Thanks again to Conor really appreciate you time
4 november 2024
Great service and top quality…
Great service and top quality equipment. Very happy with the ex demo board I brought from these guys. They also put in a free mystic robe 👌🏽
4 november 2024
Thank you for your service.
Thank you for your services and for making it possible to send the merchandise to Puerto Rico.
Very grateful and keep going.
16 oktober 2024
Excellent range of products and competitive pricing
The first time I have used this company. It has a great range of products at very competitive prices. The life jacket that I bought is a "traditional" one - ideal for sea and river kayaking. No bells or whistles but totally reliable and life saving 👍
2 oktober 2024
Nice shop 🤙👍
1 oktober 2024
Fantastic service and products
Fantastic service and products, would highly recommend
30 september 2024
Great friendly service
Conor was really helpful and answered all my questions really promptly. My order was quickly despatched and arrived quickly. ⭐️⭐️⭐️⭐️⭐️ 5 stars
26 september 2024
Beware deduction on returned goods
Good range of products on their website but their refund/return policies for online shoppers are harsh and unethical.
A product was shipped to me which didn't match the sizing described on their website size chart. It may even have been mislabelled with an incorrect size. I have photos as evidence of this.
No choice but to return the garment as it was about 5" smaller than described on their size chart.
Still, when it was returned (unworn and in original packaging) they deducted the original shipping fee and a re-stocking fees from my refund.
If it had matched the listed size/dimensions I'd have kept it.
But as it stands I've paid a £penalty.
5 september 2024
Omdöme utan inbjudan
Svar från BuyWake UK
Hi Claire,
We shipped you the correct size wetsuit that you ordered. This item was not mislabelled and matches the size guide supplied to us by the brand.
Our returns fees are clearly stated on our website along with any additional restocking fees.
"Any refund requests will not include the cost of the original shipping charges,"
"We operate a Returns Fee of £5 per returned wetsuit to be deducted from your refund. We deem this fee necessary to cover the costs in processing wetsuit returns, with regards to checking, cleaning and restocking."
I'm sorry that you weren't happy with our service on this occasion, but we simply followed our policy on returned goods.
Regards,
Conor
Fast delivery and great service
Fast delivery, great product all as described - recommend
4 september 2024
Svar från BuyWake UK
Greatly appreciate the recommendation
Fast delivery
My order was sent straight away and I received it the day after ordering. Great service!
28 augusti 2024
Svar från BuyWake UK
Thank you for the feedback
Very informative.
Great service, really informative about buying a wetsuit that fits. Very happy with my purchase.
19 augusti 2024
Svar från BuyWake UK
Happy to be of assistance
Svar från BuyWake UK
Pleased to hear your happy with our service
Excellent
Excellent products and customer service from BuyWake UK, I would highly recommend.
1 augusti 2024
Svar från BuyWake UK
Thank you for the feedback and recommendation
Svar från BuyWake UK
Thank you for the positive review
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