Buymytrip Omdömen 

Price are the lowest and booking is very easy.

Great deal and a very easy process. They were able to get me the best fare and good options.

Only if there is absolutely no other option!

Yes this is a legitimate business and I was able to book the flight successfully. But they do not make it easy, and it seems very sketchy through the process.

- I was booking for someone who didn't have a credit card. The flight was only 2 days away. I booked at the advertized value on the website.
- It looked good and I got a confirmation email
- The following day (about 16h before the flight departure) I got an email saying there was an issue becuase the name on the credit card didn't match the passenger and I would have to e-transfer the cash.
- I called because this seemed like an obvious scam. But they informed me that it was true, they cannot book with a credit card that doesn't match the passenger's name.
- Once I finally agreed to send an e-transfer, they infomred me that the price had increased since yesterday by $100
- Including hold times, I spent over an hour on the phone with them to book my flight
- The flight was legit, and the passenger arrived safe and sound
- I requested a receipt multiple times, but never received one. I was told over the phone that the accounting department will send me one.

I am not sure how a business like this operates in 2023. If you have no other choice, you can book a flight with them, but personally I will stay clear.

I purchased a ticket through their website and received a confirmation code, along with an email that the E-ticket would be sent within 24 hours. However, I found myself in a difficult situation after waiting for 24 hours and missing out on other deals. They insisted I pay extra charges to issue the tickets or cancel the booking.

Akansha Wallia did a great job helping me with my ticketing needs during a difficult time for me and my family! I really appreciate er efforts!

Thanks to David. It was realy a good experience for me because i had problem with my maibox qnd David help me sending confirmation to different accounts. Thanks

They helped me find the best price for the flight I was interested in. They were easy to reach out to via phone call and there is hardly any wait time to reach the agent. David was very helpful and patient with the whole process and helped me complete the transactions smoothly. I would recommend them to my friends going forward.

Lisa hayden so kind and helpful.
Her customer skills and service is upto the mark.
Thank you Lisa.
Thank you buy my trip

It was great experience with Lisa she explained me everything clearly.

Absolute scam! Since Day 1 I have had issues with this company. I'm hoping this will help someone who is looking to book with them. After booking my flights, I immediately got a call that the price went up and I needed to pay more. After reading other reviews experiencing the same situation I realize this might be a part of their business model. Additionally, there have been multiple changes to my itinerary (2+). I had to find out from family members who are also on the same flights, and never received a notification email or call. It is extremely vital and important to be aware of changes to your travel itinerary, so that was very upsetting. After calling multiple times to understand what was happening, they finally rebooked my flights to accommodate my layovers. I wanted to check on the status via the official airlines but my reservation was unavailable to view. I called them multiple times once again to understand what was happening and was given different stories each time (wait longer for it to refresh, we emailed the airline, a manager will call you). A week and a half out from my travel date, I am still having issues with no resolve. I have been extremely patient throughout this whole process but I am losing it. No one has helped me and I truly believe this company is a scam. There is no escalation process or "real" agents who can help me or even care the distraught I am going through. Please, please, please do not book with them.

Akansha was very prompt and helpful when it came to correcting an error made with my booking. This has been a stressful time for me booking a last minute flight to visit my grandmother in the hospital and she did everything in her power to make the process smooth and reassured me everything is going to be alright!

They scam you by given you a cheaper price then telling you to pay 10% more!
Would never use again

Jill Wilson is the most sincere and patient customer service agent I've spoken to. Thank you for going the extra mile to make my trip happen!

Booked thru google.com
They called me back to ask for a price increase of about 10% that listed on the google flights checkout. And they changed the flight itinerary.
I should have canceled the reservation at this point. Nevertheless I obliged and completed the reservation with the price increase.
A week prior to the flight departure, I had to cancel once of the flight reservations, they stalled me and asked for a medical paper which I was not able to produce in time for the departure.
Air Canada representatives informed me the tickets were fully refundable but that I needed to go thru the travel agent (Buymytrip)
Upon return I provided the medical justification, they did not respond to my email for a week. Once I reached out to them again, they informed me it was too late for a refund.
Worst customer service, DO NOT DEAL WITH THEM FOR ANY TRAVEL !!!!

Lisa Hayden was great to follow up with the flight availability that I wanted despite my desired airline was fully booked.

Thank you.

I booked my ticket to India through buy my trip and it was a smooth process. Lisa Hayden was very polite, professional and generous to help me out with everything. Ticket was also very affordable and cheapest of all on their site. Recommended to everyone.

The flight experience with Verona Rose was great.